I got same day service, arrived a couple hours after I called. Needed a shower cartridge replaced…read more Estelle sent Jared over, he fixed the issues, back up and running. Courteous, friendly and professional and very respectful of our home. American plumbing will be our plumbing contractor from now on.

First to respond. Price as good or better than the others. It was obviously a real person…read moreresponding. They read my issue. They offered to come the afternoon of the request or the next day. They showed up on time. Jarad was awesome. Quick repair. Clean. Polite. Professional. I will call them next time.

Chris called me back within an hour of me leaving a message for them on a Sunday. My water heater…read morewas replaced in less than 24 hours! The technicians were professional and did quality work at an affordable price. I would 100% recommend them to anyone.

Thank you so much Preventative Plumbing Solutions for the best and fastest service that anyone…read morecould ever ask for. Our single knob tub faucet would not shut off all the way and was dripping a ton. So I call Preventative Plumbing Solutions and left a message and Chris called me back right away and made some arrangements so he could come fix our tub faucet right away and once he got here it only took him about 30-40 minutes total to repair the problem with a new faucet cartridge instead of having to replace the whole faucet. He did a great job and cleaned up and was very nice and enjoyable. I was very lucky to find this company and will be using them on some other plumbing things we are looking to change and do on our home. Don't hesitate to give them a call they sure helped me out on a very stressful situation. Thank you Chris and Company. Ron / Yelm Wa

My toilet was leaking from the bottom, Luis fixed it in no time, but he did say that if it did leak…read moreagain , he would fix it for free. 6 months later, the bottom of the toilet started to leak again. Luis showed up the same day I inquired, fixed in less than 30 minutes. Very professional and worth the price, will use again.

Luis gave me a bid to replace my lovely avocado green tub and enclosure back in April. When I was…read moreready to have the work done in August he stood by his original bid. He arrived in a timely manner and brought help for the heavy lifting parts. He is very conscientious and wouldn't leave until everything was in perfect working order. I agree with everything that other reviewers say about him, and will gladly use him again for any of my plumbing needs.

Responsive and kind. They fixed a leaky ceiling pipe for me on a Saturday/same day situation. I…read morepaid a little more than I'd like but that's ok with me due to the speedy-ness of the service and the location of the call out. These folks were very communicative, good at their job and easy to communicate with. I am saving them to my preferred vendors list.

We had a plugged sewer connection. Talked to Crystal and after asking some questions on the…read moresymptoms, she quoted options and the costs. very polite and thorough. Said that they would be there between 2 and 5pm, came 30 minutes early. Marcus analyzed the issue, and 15 minutes later started on the solution. In another 45 minutes, they were completed, and the issue resolved. Polite, thorough, complete, neat, good price - what you expect of a professional. Would I call them again? Their business card is on the refrigerator!!!!!

We've used White Knight Plumbing for 5-6 years now (replacing a water heater, fixing leaks and…read morereplacing toilets) and we have been absolutely thrilled with their service. Highly recommend! Also, a BIG plus with me is that they have apprentices and support them all the way to become journeymen (or journeywomen)! A journeyman plumber always comes along, makes sure everything is done correctly, and our community gets a new journeyman tradesperson! I will always support local businesses who train the next generation of skilled trades men/women!

Unfortunately, I cannot recommend this plumbing company. I hired them on three different occasions,…read moreand each time the work resulted in additional problems rather than solutions. Despite multiple opportunities to correct their work, the issues persisted. As of today, I have had to hire another plumbing company to repair the mistakes left behind. This has cost me additional money and time that could have been avoided with proper workmanship. Consistency and reliability are critical when it comes to plumbing, and this company failed to deliver on both. They have cost me thousands of dollars last year and the latest was today. A simple task of replacing a garbage disposal that wasn't even installed correctly caused me to have an entire new system. It had only been three years. Do not use this company whatsoever.

After several incredibly stressful days without water, I cannot recommend Brian Clarke highly…read moreenough. Our water went out unexpectedly due to what we believed was a major well failure. With a large three-story home, multiple bathrooms, an indoor pool, extensive plumbing, and a complex well system serving the property, we feared the worst. We even had other professionals come out, and while they were courteous and tried their best, no one could pinpoint the problem. Brian arrived, immediately approached the situation with confidence, experience, and professionalism, and quickly identified that the primary issue was a leak in our irrigation system along with a pressure tank that needed replacement. Thanks to his expertise, he had our water restored that same day so our family of five--including my young grandson--could make it through the weekend. He then returned exactly as promised, replaced the pressure tank, completed the repairs, and had everything operating perfectly. What impressed me most wasn't just his technical ability--it was his character. Brian genuinely cared about getting our family back on our feet. He never made us feel like just another customer, and it was obvious his priority was solving the problem, not maximizing the bill. His pricing was incredibly fair, especially considering the complexity of the work and the time he invested. In a world where trust and craftsmanship can be difficult to find, Brian Clarke stands out as someone who truly earns both. His knowledge, honesty, work ethic, and commitment to doing the job right are exceptional. I would recommend him without hesitation to any family, homeowner, or military member looking for someone they can completely trust. Thank you, Brian, for restoring more than our water--you restored our peace of mind. A & C Miller

Woke up on a Friday morning with no water and Brian was recommended to me by a family friend so I…read morecalled him at 7:30 and he was out to our house by 9:00! Turns out our well pump needed to be replaced and Brian had a new one installed and our water up and running by the end of the day! He was very kind and professional and the total was reasonably priced. We will absolutely be calling him for any future maintenance or fixes. Thanks again Brian!

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

Have used Rooter Tech before. Had stopped drain and leaky outside faucet. Repaired with least cost…read moreand fixed an issue promptly. Carlos and gang do a great job

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

Unprofessional Conduct, High-Pressure Sales, and Unauthorized Assessments…read more I contracted Black Hills in Tumwater exclusively to perform a standard annual maintenance check on our relatively new HVAC unit to satisfy a routine condition for the sale of our home. The resulting service was highly unprofessional and demonstrated a severe lack of business ethics. During the appointment, the technician subjected my wife to aggressive, high-pressure sales tactics in an attempt to push an unrequested air vent service in excess of $2,000. Most egregiously, the technician made unauthorized and completely unsolicited claims on our final paperwork. We did not hire Black Hills to assess, inspect, or service our air ducts in any capacity. Despite this, the technician documented on the final invoice, a document that must be presented to the buyers of our home, that the house cannot be sold without cleaning the air ducts. Using a routine maintenance invoice to make unauthorized, legally baseless assertions about a real estate transaction is unacceptable. Their business practices appear strictly focused on predatory upselling and fabricating issues rather than fulfilling the contracted scope of work. I strongly advise against utilizing their services.