Two incredible plumbers Steve S. and Danny S tackled my job. They performed a very complex job…read moreinvolving my 85 year old "Cast Iron Stack". My LEAD PIPE from the STACK to the toilet developed holes from age and leaked. Danny with 47 years experience new how to proceed. He knew how to remove LEAD PIPING from the Joint at and inside the STACK, and then rebuilt the pipe in black 4" PVC up to my NEW toilet FLANGE. CARE : They gave me the better silicone rubber insert into existing STACK joint (thank you) and also gave me the upgraded stainless toilet FLANGE (thank you). I needed this job done delicately and with experience so while digging out the old broken Lead pipe, that my existing STACK would not get damaged or cracked... yikes. But alas, Danny and Steve pulled it off perfectly. This job was not cheap but i was paying for much more than standard plumbing on the job. They get an 11 on a 10-star scale. Bill Brower Tacoma Wa. P.S. I should add that Steve S. Is my regular plumber, he has done 4 jobs for me. Each time He listens to how i want to proceed and brainstorms with me on what to do. It is my belief that when you find a really good plumber, you hang on to him.

The company was very communicative. The plumber, Rafael, was on time. He was friendly and…read moreknowledgeable. He finished the job quickly and competently.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

Let me tell you! One of the best plumbers around. Takes the time to explain the issue, educated me…read moreon the system and gave me tips to prevent further problems. Great price and great attitude.

I have used Miles plumbing on two occasions for my rental home. Both times I have had a positive…read moreand pleasant experience. They were knowledgeable, helped fix my plumbing issues diligently, & quoted me a fair price. I will continue to use Miles plumbing as my go to for all my plumbing issues. I highly praise and recommend them. Thank you again for coming out to help us!

I got same day service, arrived a couple hours after I called. Needed a shower cartridge replaced…read more Estelle sent Jared over, he fixed the issues, back up and running. Courteous, friendly and professional and very respectful of our home. American plumbing will be our plumbing contractor from now on.

First to respond. Price as good or better than the others. It was obviously a real person…read moreresponding. They read my issue. They offered to come the afternoon of the request or the next day. They showed up on time. Jarad was awesome. Quick repair. Clean. Polite. Professional. I will call them next time.

Our hot water tank needed to be replaced and my husband was given a quote of $1800. When he asked…read morefor a price breakdown, the technician Mike said, "we don't give price breakdowns". My husband said he needed to know what the $1800 covered so Mike said, "it'll probably cost more if I give you a breakdown of the costs and our cost is not based on your income". Basically, the water tank and parts cost $800 and labor was $1000. At this point my husband said he wanted to have another estimate to which Mike replied, "good luck in finding someone to give you a better price and you're probably going to wait another 2-3 days. Enjoy your cold showers". Mike's attitude and poor customer service makes it worth a couple cold showers rather than give this company our business.

The gentleman was polite, knowledgable, and quick with his work…read more Knowing what I know after the work was done just makes me question pricing and amounts charged. I paid $545 for two toilets complete hardware replacement. My wife found an exact similar kit used and we could have paid less than $80 to conduct the same repair for both toilets. It is what it is at this point and I've learned a valuable lesson. I'll do more shopping around next time. Just fyi.

I can't recommend Old Skool Plumbing enough. We had a leaky outdoor faucet, and Seth was able to…read morecome round same day. He was polite, communicative, and gave honest feedback. He triaged the situation and shared how he was going to attempt to fix it. He started with the easiest and most cost effective option, only doing a more intensive repair when the first strategy wasn't successful, which I really appreciated. The cost for the service was excellent, and he gave us recommendations to consider going forward. Will definitely use Old Skool Plumbing again!

I was out of town when a tenant called me and said a pipe had burst behind the washing machine…read more The house has CPVC pipes that crack easily (all plumbers have told me this) Turns out the washer bumped it and snapped the pipe right in the wall. Thinking quickly, she ran to the garage and found the plastic pvc valve behind the hot water tank.... something that probably hadn't been closed in decades. And, in a panic, used a wrench or something to turn the valve.... which promptly snapped THAT pipe off. (Which is actually not too bad, since it stopped the flood inside the house and was just blasting out in the garage.) Anyway, I called about 10 different plumbers and got everything from phone disconnected to "virtual assistants" in like Arizona, even some awful AI that pretended to be a person and was like, "Oh my, yes, I can see how a burst pipe is a problem. Can you tell me more about it?" God, it was awful. Then I call Old Skool and he was already on a job, but heard the drama and was like, "Ok, let me put this stuff away. I can get there in an hour or so". 30 minutes later he was at the house. Luckily, the neighbor had turned the water off at the street by then. So, he explained what had happened gave me a very fair price, then went out and got the parts he needed, fixed everything very nicely, calmed down my tenant, sent me some before-after photos, and I paid him via an online invoice. Dude basically saved me from having to put up an entire family in a hotel while I waited for those other guys to show up and probably make crazy bids. Instead, tenant spent the evening at home wet-vacing up the mess and running a dehumidifier. Still gonna be some water damanage, but I'm pretty sure I'd be out +$10k if that had to sit a few days. Instead, this dude came in, calmly took care of the situation. If you're a homeowner, this is a good number to have on your contractor list. (attached is the before and after of the hot-water-tank pipe fix)

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.