I recently (Jan. 2024) coordinated the repair of my mother-in-law's 30+ years old furnace which had…read morea heat pump failure. Vincent, from Christianson's Furnace Repair, inspected the equipment and counseled me on the cost of the repair and also gave me a ballpark estimate for a complete furnace replacement. After consulting with family members, we decided on the repair option. An appointment was made at our request for a couple of days later and Vincent made the repair. Vincent was pleasant and patient to work with. The work was completed correctly for the quoted price. Also, this work was a bit out of the immediate service area. The service was appreciated.

On time, friendly and knowledgeable. Got my heat pump up and running again pretty quickly. My only…read morecomplaint would be the cost of repairing the small pinhole in the copper pipe. $750 seems very expensive. If it wasn't for that it would have probably been a 5 star.

Two incredible plumbers Steve S. and Danny S tackled my job. They performed a very complex job…read moreinvolving my 85 year old "Cast Iron Stack". My LEAD PIPE from the STACK to the toilet developed holes from age and leaked. Danny with 47 years experience new how to proceed. He knew how to remove LEAD PIPING from the Joint at and inside the STACK, and then rebuilt the pipe in black 4" PVC up to my NEW toilet FLANGE. CARE : They gave me the better silicone rubber insert into existing STACK joint (thank you) and also gave me the upgraded stainless toilet FLANGE (thank you). I needed this job done delicately and with experience so while digging out the old broken Lead pipe, that my existing STACK would not get damaged or cracked... yikes. But alas, Danny and Steve pulled it off perfectly. This job was not cheap but i was paying for much more than standard plumbing on the job. They get an 11 on a 10-star scale. Bill Brower Tacoma Wa. P.S. I should add that Steve S. Is my regular plumber, he has done 4 jobs for me. Each time He listens to how i want to proceed and brainstorms with me on what to do. It is my belief that when you find a really good plumber, you hang on to him.

Sad to say I'm changing my review of this company to one star. They "fixed" a sink, and now that…read morerepair has flooded my entire kitchen, dining room, and entryway. I called immediately and was assured someone would come out. I received multiple confirmations -- texts, phone calls, emails -- all saying help was on the way. After waiting all day, I finally reached out again... only to be told they wanted to reschedule. Apparently a flooded house due to their own faulty work isn't considered an emergency. I pay extra every month to be a VIP customer, yet here we sit with no kitchen access right before the holidays, all because of Olympic Plumbing Technology -- and now I can't even get anyone to take my call. Deeply disappointed and beyond frustrated.

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

The water heater at my place broke down and AAA was very responsive and fixed it very timely. They…read moreanswered my questions well and did everything I asked or was told by them that they would do. Their prices are reasonable - not the cheapest but about the average range on a comparable basis

I scheduled an appointment and Seth was on time. The work was done quickly and professionally,…read morewithin the estimate. Seth was personable and polite all the way through. Highest possible recommendation.

Seth was great. He showed up on time and diagnosed the problem with our leaking toilet. The best…read morething was that he started with the least expensive fix first, and explained everything he was doing so I understood the choices. It was a great experience.

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

Planned to not only do the extension, but the pressure testing as well. Chris really knew his stuff…read moreand was very professional.

Ed's Heating and Cooling LLC hooked us up with a new heat pump for our home. I fully recommend him…read morefor any HVAC you need. He installed a nice ass 3 ton system at a amazing price. He is an amazing person. a small veteran owned business in yelm. A Lil back story about this amazing guy. 2 years ago bella was an infant was living in our house with Joey and kimmi. our heater quit working at 1am on the coldest night of the year. I called 6 different emergency heating companies. (big name companies), not one of them would even come out for an emergency service call. I called Ed. He got right out of bed and came right over literally 20 minutes later to get us working temporary fir the night. the following day he came back out ordered the new blower motor we needed and fixed our unit. That's the kind of guy / company he is. That day I told him if and when I need any hvac services he will be our guy. Well this week our system shit the bed. on top of it our power bill has been over $1,000 a month with the heater malfunctioning for the last few months. He installed a bad ass energy efficient heat pump today. So now we have heat and a/c. this afternoon at 4pm we had the system running he was doing final checks showed us how to program the new thermostat ect, the house went up to 75 degrees we set the thermostat for 66 degrees the system still hasn't kicked on from 4pm and its now 11pm and its still 73 degrees in the house. He fixed the duct work that was also busted in the crawl that was allowing cold air in so now the house is holding its temp. I'm just completely great full for the attention to detail and quality of workmanship that this man put into getting our situation right. We will be building a new house starting in a few months and this man will have the hvac contact for the new build. There are people who cross your path in life that go above and beyond for others selfless people. It's rare especially these days. This man is one of them and I'm great full that our paths crossed that cold ass winter night. Thank you Ed for everything you have done for me and my family! I hope to one day be able to help you in the way you have helped me and my family. God bless you. Thank you for your service to our country and thank you for being you. We need more people like you in this world. I fully recommend him to anyone needing heating or air-conditioning needs.

Integrity and Value…read more I have been a client of Ed's Heating and Cooling for about a year now with two different projects and I wouldn't work with anyone else! Brandon really takes the time to answer any questions I may have and provides me with all the options from repair to replacement. He is very easy to work with and consistently finds the best option at an affordable price. He is honest, professional, efficient and always does an excellent job.

Brian was quick to respond and completed the install just a few days later. Their pricing was very…read morecompetitive.

Love the system we received. but a little damage to the siding…read more He was quick and efficient for installation.

Big kudos to Devin from Black Hills Inc.!…read more This young man arrived on time and provided fantastic service to our furnace and air conditioner. He gave our HVAC system top-notch care and took the time to explain helpful tips for maintaining our plumbing and electrical systems at home as well. It's rare to come across someone so professional, knowledgeable, and customer-focused these days. We truly appreciate the excellent service Devin provided and would highly recommend him and the team at Black Hills Inc. If you're looking for quality HVAC service, give them a call at (833) 417-5574 and ask for Devin. You'll be impressed!

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

Awesome service, they even got the water heater over a bench that was installed closer to the water…read moreheater space than it should have been. They were thorough in their explanation of how long our new gas water heater will last - the one they were replacing was 30 years old, and I wanted a new one that would last as long as possible. Tyler was personable, honest, and was not a "script" guy. I got three estimates, and these guys were not only the best, they actually knew what they were doing - they actually knew details about each water heater - and were more honest than the others I spoke to regarding two other bids. No hidden fees. A family company, selling American made tanks. I will definitely call them for anything water related. Top recommendation.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

previously I had them come out and deal with a plugged up toilet drain. that went pretty good for…read moreme. this time, they got to install air conditioning for me. all in all, this has been great. I've got only one gripe and it's a real "first world problem" because I didn't get a thermostat that could be controlled with Apple HomeKit. I know I'm whining a bit. in truth, things didn't go perfectly. we had a fan and light switch check out of the chat while they were here and there was just no way they had anything to do with it. but, they took care of it all the same. getting the hardware installed went smooth. the wiring for whatever reason became an issue. turned out something needed a firmware update and the wiring corrected thereafter. so, I had one cold morning before it was all perfect. I believe you see the best from a company when things don't go perfect. there were some hiccups but, all was handled splendidly.

Our undermounted bathroom sink had become detach (needed clamps and glue), so we needed a plumber…read more We live on Bainbridge Island, but financially are of the middle class. We had Hart Plumbing come out. (They are one of the few plumbers in Kitsap County willing to service Bainbridge Island, so we were excited about that.) Thomas Castrataro came out to assess the job. He could not tell us even a ball-park estimate of how much time the job would take. He also could not tell us how much money it would ultimately cost. Finally, with considerable prompting, he said it would cost us $1500. If the job was going to take a max of three hours (more than enough time), that meant Hart Plumbing's Thomas Castrataro was hoping to charge us $500 per hour. Thomas came back with a second offer of $1000, but the $500 difference between the two offers, coupled with the fact he was going to drive to Silverdale (rather than just go to ProBuild or Ace Hardware on Bainbridge), charging us for that time and 21 miles driving (each way) also shook our confidence in his professionalism and his acting in good faith. Despite the fact that I had articulated that it was the sink that needed fixing, and the fact that Hart had a very spacious van, Thomas didn't have the materials necessary to re-attach the sink. He said he might have to drive from Bainbridge Island to Silverdale, because he didn't have an account with ProBuild or Ace Hardware on Bainbridge. Does that sound professional? We appreciate that Hart comes out to Bainbridge Island. (Other plumbing companies do not.) But frankly, we felt completely used, and will never recommend Hart to anyone. We had to hand Thomas $75 (plus tax) for no service (Hart's policy), which was painful. We thought Hart would at least have sent a plumber reasonably priced and acting in good conscience. We know there are many affluent people who would be willing to pay $1000 or even $1500 for this 3-hour max job. But frankly, we felt taken advantage of, and will NEVER call Hart Plumbing again: This company is a big red flag.