1. Top Notch Dog Grooming

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Troy, MI

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Top Notch Dog Grooming

5.0 (1 review)

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10 years ago

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Hounds Town - Metro Detroit

Hounds Town - Metro Detroit

(4 reviews)

We love this place. The staff is so helpful and friendly. My dog loves coming and playing all his…read morebuddies. The staff interacts with the dogs throughout the day and supervises the days activity. You pup can even take a nap throughout the day on one of their many cots. This place is very big and has multiple areas for various sized dogs. Each area has it own playground which allows your dog to get extra exercise if they wish. Hounds Town is very clean and up-to-date. It's basically a brand new facility. The staff keeps you updated with videos and pictures on Facebook during the day to see your dogs activity. Your dog will love this place and come home feeling fresh and plenty tired from playing with all the dogs.

Bottom line - not clean and said they use force ("corrections") with your dog…read more We had an appointment for an evaluation of our dog's temperament. This was around 9am and we were the only people there other than the staff - which we only saw 2 people. While our dog was getting evaluated and we filled out paperwork, I was observing the dog play area. There were 2 piles of poop in there when we arrived. I don't know how long they'd been there already. But 20 minutes later as we were getting ready to leave, those 2 piles had turned into at least 4 piles (that I could see). Nobody appeared to been observing the dogs let alone cleaning up after them. I asked the person at the front desk (asst. mgr?) about cleanup and he didn't seem at all concerned. He basically said someone comes around once in a while to clean up. Thankfully, my dog is not a poop eater - although I've had dogs in the past that were - and I can understand sometimes it may take a few minutes to get to cleanup. But this was just nasty. I wanted to like this place because our dog loves to play and is very spirited with other dogs. This chain seems to have a philosophy of letting dogs be dogs and regulate their own play unless things get out of hand. I think that's ideal as long as the dogs are screened first and are being monitored so someone can step in quickly if needed. I was just not confident that would happen here. The last straw for me was when my dog passed the evaluation but the staff member talked about sometimes using "corrections" with dogs. I am a believer in force-free training (positive reinforcement), and I understand there might need to be exceptions needed for emergencies when dogs must be separated quickly, but I'm just not ok with strange men giving my 16 pound dog a "correction" of any kind. Google the term if you want to know what it might mean, or better yet ask Hounds Town and make sure you're comfortable with it. They don't have live camera feeds available like some other places, so you are putting your trust in them, and if this was how things when down when they had a first time potential client, I can't imagine how much worse things might be at other times. We have tried 4 local places and still feel I haven't found the ideal doggie day care / boarding place. There have been a couple of acceptable ones, but this one would be a last resort for us.

Top Notch Dog Grooming - groomer - Updated October 2026

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