DO NOT BRING YOUR PETS HERE!!!! PROTECT YOUR PETS FROM THESE UNQUALIFIED PEOPLE AT ALL COSTS!!! THIS PLACE IS A FREAKING JOKE! I WISH I COULD RATE THEM ZERO STARS!! My story: I took my dog here a couple years ago when her usual groomer had no openings the week I needed to get her in. Her usual groomer always had her for 45 minutes-1 hour maximum to bathe her, clean her teeth, cut her nails, and blow dry her. I took her to Diamond Pet Salon one day at 10am, I called at 12pm, they said she was next in line. By 2pm they already had her for 4 hours, so I called to see if she was ready since I still had no call from them. They still hadn't bathed her or done anything with her. I immediately felt like something was wrong, got mad, and asked them why the hell she was sitting in a crate all those hours when they could have just called to tell me they were backed up and couldn't take her. I said 4 hours is absolutely ridiculous, you said she was next, and I want her ready by 2:30pm untouched. The lady started arguing with me and claimed they "let the dogs get acclimated to their salon and let them out of the crate every so often to socialize while they wait for their turn". None of which I was informed about at drop off, no one asked me if I was okay with her socializing or being locked up for hours. I told her I'm coming to get my dog and to have her ready for pick up, unbathed and untouched, in 10 minutes or we would have problems. She tried to argue with me again and tell me not to get my dog yet because it would "undo all of their progress with her" PROGRESS?? You're a groomer!!! She's supposed to get a bath and come home!!! I said no way lady, I'm on my way and I don't have time for this, I have somewhere to be at 3 so I'm getting her now and you better not touch her. When I got there to pick her up, they had SOME OTHER MALE DOG'S HARNESS AND LEASH ON HER. I said "why the hell did you take my dog's collar off when I said don't touch her, and WHERE is HER stuff I brought her in with?!?" Luckily they still had our harness and leash and had not given it to someone else to take home with their dog. I think they were getting ready to try and bathe her before I got there so I would have had to pay them. Before I walked out, I said "I will NEVER be coming back here, you guys are a joke, and I'll be sure to tell people to not bring their pets here. You guys have no business handling people's pets whatsoever!" Needless to say, I did not pay them anything and never ever went back. Now come to find out, July 25, 2024, an acquaintance of mine took her dog her. They had him for 4 hours, they closed at 8pm and she still had no call about her dog at 7:45pm. She called to check in, they said he was next, and she regrets letting them groom him anyway. THEY CUT HER DOG'S STOMACH, GLUED THE CUT WITHOUT ANY WARNING GIVEN TO THE OWNER AND DID NOT GET CONSENT TO DO THIS FROM THE DOG'S OWNER. They tried to tell her there was an "issue", but that a trip to the vet was not necessary. When she saw the cut and their awful glued attempt to fix it, she was furious and took her dog to the vet immediately. He had to be put under anesthesia, get the glue cleaned out of the wound, and get stitches put in. $1,000 vet bill that the groomer ended up paying for afterwards. They did not want her to take him to the vet, so they wouldn't have to pay any vet bill, but she was not going to let her dog go without this deep cut on his stomach being looked at. DIAMOND PET SALON F*CKING SUCKS AND NEEDS TO BE OUT OF BUSINESS. PROTECT YOUR PETS FROM THEM. read more