So important to have a consistent and reliable esthetician. I've been to their Odenton, Annapolis,…read moreand Crofton locations but whatever my esthetician goes I will schedule there follow her! It's a relationship like no other honestly and one of three people to know you that personal level.

I have been to this salon many times. Up until recently I had a good experience. I had a wax…read moreprocedure a few days ago and the tech ripped my skin off. I experienced( still am) a lot of discomfort. After she was done she mentioned the area seemed irritated. If it seemed irratated why did she mention it afterwards instead of before and tell me to come back another time ? I will not be back and I do not recommend this salon.

I walked in a Sunday afternoon for an eyebrow wax. After signing in I waited a few minutes before I…read morewas led back to the waxing room. The manager ended up providing the service since everyone else was busy. She did a great job. I just needed a clean up and she did exactly what I asked for. I was so impressed with her and the relaxing vibe of the place I booked a pedicure for next week! They do require a $15 deposit to book an appointment which can be used toward the service you receive or you can keep rolling it forward as your deposit for future appointments.

I was charged for TWO nail repairs. The nail tech did not repair a single nail. Instead, he "popped…read moreoff" two of my old acrylics and charged me for "nail repairs". He also did the wrong cat eye color and had to grind it off in order to fix that. I was charged $75, $14 of which was for repairs that were not conducted. I normally pay $60 for a fill WITH design at my normal salon. I will NOT be back. I only went here today because my normal nail tech does not availability until next week and my nails were looking crazy. Also, the salon was in various states of disrepair. The furniture is cracked and looks super run down. I would not recommend coming here unless you like being overcharged.

I got a Brazilian with Christina and I rarely leave reviews but when I find someone as great as her…read moreit'd be a crime not to! It's been awhile since I got a brazilian since I jst moved to Maryland a year ago and the experience with the first person out her I went to was not pleasant. but Christina was sooo awesome! I was so comfortable and the waxing was surprisingly MUCH LESS PAINFUL!! She is a god send! HIGHLY RECOMMEND!!!

My experience with Christina at Skin Zen Spa was absolutely great!…read more If you are looking for a knowledgeable, thorough, patient esthetician you have found your spot.   I sought Christina out because I did not want to visit a commercial chain spa for a basic facial, and I did not want to go to a "ritzy" spa with a lot of frill that I reserve for girls day out or a bachelorette party. I wanted a nice experience with a thorough, quality facial because the winter did quite a number on my face and I find the solo practitioner esthetician to be a bit more clinical and thorough, while still providing a tranquil environment. LOCATION: So first let me tell you...being new to Maryland I'd never heard of Old Savage Mill where the spa is located.  It's a quaint, older, historical revamped building that I believe used to be a textile plant.  There is ample parking.  Old savage Mill has little clusters of private shops. The shops are unique shops such as photography studios, hair salons and antique shops. It really is an enjoyable experience - you almost feel like you are on a field trip.  I had time to kill before I was able to get an appointment so it was great to explore.  I even bought a few items! Zen is a little tricky to find within the compound. The layout of the shopping area is unique.  It is split up into little buildings with different names.  Skin Zen is located in the "Spinning Building." The best way to get there is to find the "New Weave" building, make a left, go through the double glass doors, make another left, follow though and make a left at the wedding dress shop, go past the restaurant and make another left, and Zen is down the hall to your left.  If you have to use the rest room there are many within the building but not in Christina's private section, as the building is not designed that way so just go before you get to your appointment and disrobe.  Not a big deal abut I figure useful information. ESTHETICIAN: Christina is very nice! I was a walk in and she was able to accommodate me within one hour. The setup is perfect. She has a receiving area and a private back room where she provides services.  Christina gives you a form to fill out about your history and inquiring about your concerns.  She then speaks with you to review the information.  She then examines you and goes over what she feels will be best for you.  She does not pressure or upsell.   After my consult I decided to go for the H2o Oxygen facial. She is very knowledgeable about skin. I am an African-American woman and I was impressed that she made it a point to talk about the things unique to darker pigments.  For example, she explained how extractions with too much pressure may scar my skin type and she would take great care to avoid that. That is always comforting and it let me know I was dealing with a knowledgeable esthetician. She is very friendly and you immediately feel at ease. She will follow your lead with conversation.  She is very detailed and takes her time.  It was a relaxing experience. She even gave me a great shoulder hand and arm massage - giving me the option to choose between hands or feet.  Normally estheticians just leave you in the room, with a mask. Not Christina...she uses that time to provide an added extra benefit of a shoulder hand or shoulder massage included in the service.  Devine!   She accurately knew where my tension was and gave me some advice, admitting that she was not a massage therapist but she had some great suggestions.  RESULTS Christina sent me home with a post treatment package included in my service.  She explained how to keep up the treatment.  She did not heavily push the products just but explained each one she used. I ended up buying two from the organic line of the products she uses. All together I spent about $190.00 dollars.  I feel it was money very well spent. My face is heavenly! Smooth and bright.  It is indeed one of the very best facials I have EVER received and I have gone to many ritzy downtown Manhattan spas.  This facial easily outdoes them all.  She hit all the areas I had issue with. Though I felt I needed many extractions and all types of steam she explained that she tailored to the client's needs and I did not need that.    Don't you just love when we come in telling professionals what we need? LOL I had to laugh at myself when I went home. She was right.  My face is beautiful and clear and where normally I would have some sensitivity and redness after a facial. I have none. And to top it off I woke up this morning and my hands and arms were UNBELIVABLLY soft.  I mean unrealistically so. I kept touching myself.  LOL So I have to call her back today to see what she used on my shoulder, arm and hand massage. So I say all of this to say you will not regret going to Skin Zen Spa!

I usually go to another wax place, but my usual esthetician is on vacation, so I decided to try…read moreEuropean Wax Center since it's close to where I get my nails done. I've been getting Brazilians for the past 6 years. This place is RUSHED. You will be expected to strip while the esthetician is in the room and you will get dressed while she's talking to you. The esthetician only talks to you about waxing, not super personable. Nothing there to make you comfortable. No pillows or decor or conversation. The entire time I was there took 15 minutes. She didn't let me check to see if everything looked good. So, you're just guessing what to tip. After, they force you to book your next appointment. I guess to make you come back. But personally, I'm not sure that I will. I'm already uncomfortable being spread eagle naked for a stranger, but nothing about this place made it any easier. Staff was vaping at the side of the building. Yelling you can hear from the room you're getting waxed in. Esthetician talking at the speed of light about your hair growth pattern. If you're fine with being treated like a cash cow, this is the place.

If you have sensitive skin or history of contact dermatitis, do not come here. I got my eyebrows…read morewaxed and tinted this morning and 11 hours later, I am still having a chemical burn reaction to their product. The skin surrounding my eyebrows is swollen, red, and burns. I immediately felt the discomfort and pain this morning. The tint is uneven and worsened my burn. I am never coming back.

I adore her decorations! The room is very relaxing, Wendy is super smart and really knowledgeable…read morein skin care and has a crazy good skincare line. She's been in business a long time and she makes you feel welcome and comfortable right away. The whole salon is well decorated and all the suites have neat barn doors.

Warning-possible TMI…read more I saw Wendy Christine at Pink Lotus today for my first bikini wax in 1.5 decades. My first-and last bikini wax was for my honeymoon and I remember half way through it thinking "why am I doing this to myself". The pain had my eyes tearing up- and I am a tattooed lady-not a stranger to pain. Anyway, I decided to give it a go again because the bumps from shaving are annoying as all hell. Wendy made me feel comfortable, relaxed, had great conversation to distract me and practically no pain. Not a wince, not a tear. Looking forward to being shave free this summer. Highly recommend her to all.

What an absolutely awesome skin care professional! I met Sunny through one of her clients a little…read moreover 2 years ago after my long-term aesthetician moved to California. I went with my girlfriend to get waxed and have been going to her for my skin care services ever since!! Requesting her services is super easy as you can book online through her website. She is always on time and super quick, especially when it comes to waxing! Sunny has a very sweet and calming personality, which always puts me at ease. Her suite is lovely and has calming vibes as well. I come all the way from DC to have Sunny perform my skin care! If you are in the Upper Marlboro/Bowie/Crofton/Gambrills/Odenton area (or not lol), check out her services! She is worth the drive! If you are looking for a superior skin care professional, Sunny is your person!

Five star esthetician hands down. Sunny's professionalism and cleanliness of her studio were my…read morefirst impression. In the relaxing surroundings she has created with calming background music and meticulous attention to every detail she delivers the best facial service I have ever experienced. High quality facial products were utilized along with a soothing facial massage. You get the best at a very reasonable price point. Worth it!

I made an appointment for my two daughters, my 14 year old for underarm wax and my 17 year old for…read morea bikini line. We were preparing for a cruise and wanted to not deal with razor bumps. This was their first time getting waxed. They refused to let me (the mother) go into the room with them. They even called the manager to ask and she refused and said no exceptions. That is crazy!! You'd think for liability issues, they'd especially welcome a mother in with her minors. We had to cancel the appointments as I, nor my daughters were comfortable to go in by themselves. INSANE that they refused to let a parent go into a space where my daughters would have to take off their clothes!!!!

Monica is fantastic! She made me feel comfortable during the entire wax process. The quality and…read moredetail of her work is really good. She is patient and precise. Good experience with her.

I arrived about an hour early since the website recommends coming early to enjoy the spa's…read moreamenities. I'm so glad I did. After checking in, I was given a tour of the facility and shown the relaxation room, where I waited for my service. The staff also showed me where to find the complimentary beverages, including juice, mint- and lemon-infused water, and tea. I was escorted to my locker and shown how to use it. The locker room was clean and included showers and restrooms. After changing into the provided robe and sandals, I grabbed a refreshing cool washcloth with cucumber slices and a cup of juice before settling into the relaxation room. The atmosphere was peaceful, quiet, and exactly what I needed to unwind before my massage. My massage was with Rob, and he was absolutely amazing. Those hands are a gift from God! He applied the perfect amount of pressure and worked every area that needed attention. I left feeling completely relaxed and refreshed. I would definitely return and would happily book with Rob again.

I forget that this spa is here…read more I came here because someone gifted me a gift card. I was a little bit offended when I got the gift card because I had never heard of this place. Who is Robert Andrew? The drive here from the city is a good 45 minutes drive if you don't have traffic, so add traffic and now I'm driving to the boonies for spa day, the math didn't math. However, I finally made my way to the boondocks and was quite surprised, not quite the spa I'm used to but not bad. They do not have a relax room or at least I wasn't offered that. Not sure if that's because they were busy or I got overlooked. I know relaxation rooms, their "tranquility" room, is likely small as most are but, I'm used to being told to come early or stay late to utilize all amenities. This wasn't done for me. The ONLY thing I love is that this place has couple rooms. Massages for couples, ummmmm YES please. I also love that they have packages for full day services that include lunch. A all day spa day is something every woman should do a few times a year. Not many places cater to this type of service anymore so for me, that's a plus here. Overall, cute spa, clean, and somewhat upscale. I wouldn't drive to this spa for service but if I lived in the area, I would come. Prices are reasonable. 3 stars for me only cause they do not have valet service, it's self parking, I didn't get to use the tranquility room, maybe it was packed, who knows, but if you advertise a tranquility room let your customers use it. If I'm paying 500$ plus for spa services I want full service from the door to the spa table and back! 3 stars but would return!

Jackie runs a wonderful skin care salon: clean, comfortable, a variety of services offered in a…read moresafe and pleasant environment. She explains procedures and doesn't try to talk you into spending more money, just gives you an honest evaluation, which I appreciate. Her office building is private and easy to get to as it is centrally located in AA County. She has a very gentle touch in her treatments and her facials make my skin look better for weeks! Treat yourself, book an appointment!

Jacqueline is pleasant and very professional. She is very knowledgeable and takes the time to talk…read morethrough your skincare options. The office is very clean and comfortable.