Zen Nail Spa is hands down my go-to nail salon! Jayden and Mia are always so warm and welcoming --…read moreI'd follow them anywhere. I first started seeing Jayden at the Gunbarrel location and didn't hesitate to continue coming when they moved to Ooltewah. Mia is my regular nail technician, and she consistently does a fantastic job. She's not only incredibly skilled, but also personable and attentive. I always leave with beautiful nails and a smile. Tom has also done my manicure a few times, and he's excellent -- especially with shaping and being extra gentle since I have thin nails. I've visited many nail salons in different states, and Zen Nail Spa is truly one of the best. Their customer service is top-notch, and the quality of their work is consistently amazing. Always a great experience!

Always get an excellent manicure and the staff is so polite. My gel manicure stays on for a month!read more

I love this salon! Son does my sails every time and he is the best! He is so friendly and takes his…read moretime to make sure everything is perfect. He is a talented artist!!

Top notch - All star . Greeted upon arrival, hardly a wait (just enough time to pick polish)…read more Came in for a pedicure. I have had surgery as well as toenail removed on my right foot as well as mobility issues, so there are many workarounds that are required. Ken was absolutely WONDERFUL! He was patient, kind, considerate and took his time to do the job right. Little English spoken, but we worked through it. I really appreciated his work. It's difficult to find a great nail salon throughout the United States, but this one is worthy of 5 stars. I recommend it highly!

Took my wife for a treat. She loves pedicures. They aren't…read morereally my thing, but my toenails do look much better. We called ahead and were told we could walk-in without an appointment. And it was true! We did. The parking lot didn't seem packed, but inside was super busy. My lovely wife walked right in and picked out a color. We got right in and started. They offered soft drinks and a literal menu of options. They chairs are the fancy-schmancy massage chairs that really do too many things. Anyway, the whole trip was really nice. Easy parking, no waiting, great service, and the pricing was fair. Tip your person!

This has to be the most inconsistent nail salon I have ever visited. My go to has been the same…read moresince 2019(pink and white ombré coffin shape with extra sharp tips). We moved to the area for work and finding a nail salon has been hell. I settle here because Kevin has been the best so far but he rushes and does not listen. I've tried: Kevin, Linda and Cherry for my nails. Kevin has been the most consistent with getting the color and shape correct but the experience has been less than ideal. My last three experiences have been beyond relaxing more like stressful and annoying. If I ever have to settle here again Ooltewah Nail Bar will never see my partner and I again. It seems the speciality for this location is gel overlays and almond/oval shape. It seems to be the go to for most patrons here. Which is fine but clearly creativity lacks at this establishment.

We went here as a walk in for a pedicure. The staff was super friendly, and it was IMMACULATE! They…read morewere welcoming and made the entire experience relaxing and enjoyable. We will certainly be returning!

I was visiting from California and went in for a fill with designs. Wendy was amazing! She was…read morekind, friendly and incredibly gentle. I love that she provided recommendations and was game for the designs! The ambiance of the space was clean and well kept. I really enjoyed it, Wendy made this one of the best ones experiences. Book her!!

Absolutely the worst nails I've ever experienced. The lines on the tips are uneven. The shape of…read moremy nails are not uniform either. My daughter also has her nails done. Her nails have bubbles in them. The technician made her cuticle's bleed.

I will never go to this nail salon, ever. How could you charge someone for this type of work, this…read morewas unacceptable!

Love love this place ! Favorite monthly spot! A must must must ! Make a girls day of it !read more

My experience at this establishment was disappointing, to say the least (Brief synopsis of me:…read morecommunity-centered, kind, and neurodivergent). I only came in because I was looking for something quick. For starters, there were several times during my appointment where a staff member(s) would either 1) stand by the person doing my nails and talk to them specifically without acknowledging my presence and/or 2) stare at me from a distance with other staff members. Additionally, I noticed other customers staring at me as well. Nothing wrong with the stares perhaps; at the same time, there is a difference between looking at someone briefly and staring someone down. Again, I received "stares." All in all, I would say the "vibe" from a third person perspective (specifically, my perspective) was othering. The only reason I left a one star review is because the person who did my nails was excellent at doing their job. As someone who enjoys getting their nails done, I am very well versed in acrylic nails and what I like in them. So the person (Noah) was meticulous and patient. I enjoyed that. Additionally, I really love the finished product - I did not provide a picture because I want to make sure my words are acknowledged first and foremost. I would not recommend this business to anyone who is similar to my identity: Black, queer, neurodivergent, or (such as myself) ALL the above. Additionally, I would not recommend this establishment to individuals who are new to the world of acrylic nails. Suggestion (if you feel disappointed by this review and you're looking for someone to do your nails): invest in independent nail technicians! After this experience, I have realized that as an intentional kind of person, an independent nail technician may be the best way to go. I enjoy having conversation, and I believe independent nail technician's (depending on who you go to) may be able to provide that intentionality I am looking for.

Very quaint shop, clean and tidy, and staff are extremely friendly. Took their time to give me a…read moregreat pedicure and I couldn't have been happier. In fact, I took my Mom there when she came into town. If you want a personal experience, come to Q nails and skip the mega nail shops.

It was a nice quaint atmosphere, however the color options are limited and felt rushed to pick a…read morecolor. Paid $130 for full set of acrylic and pedicure with gel, just to have the color on my toes chip and peel within 4 hours of getting them done. Workers started out nice but didn't seem to want to listen to my requests on shape and seemed irritated when I didn't like the color and ended up giving me a color that I didn't ask for but I am non confrontational. I assume it was the owner ended up giving me a $10 coupon however I don't think I can go back considering I immediately went to another place after leaving and got the shape and color fixed.

Ok this is going to be long…read more Their sign says King Nails & Spa so don't be confused. I was a loyal K Joy customer. I still say that Kimmie does a fantastic job there and her salon is beautiful, BUT... On December 26th, I went to K Joy and they were closed. I needed to get my nails done THAT day. I had been to this salon about 2 years ago and it was just ok. Very basic nail options. A full set took forever. Only accepted cash from their cash machine that charged a fee and the lady that owned it also owned the froyo place and spent most of the time pushing her food on everyone which also only accepted cash... that always seems shady to me. I saw some newer fantastic reviews and decided to give them another try. I am BLOWN away! The salon is totally different. Tons of absolutely BEAUTIFUL options. It seems as though it has new owners. I was a walk-in with no appointment, yet I was greeted immediately and given a seat to get started even though they were busy. They do accept cards now and no mention of food. Lol. Vi did the most beautiful set of dip nails and at a great price (about $15 less for a full set of dip nails in an ombre style). She put so much extra effort into making sure that my hands and nails were beautiful. From a very thorough trimming of my cuticles (not just relying on the grinder and filing) to massaging my hands after the nails were complete. You get the full manicure treatment in addition to beautiful nails. King was helping and very sweet and friendly. At 48 years old and having had my nails done since I was a teenager, I can honestly say these are my favorite nails ever. I can't stop looking at them. I will definitely be back with no hesitation. Please pardon the old wrinkly hands and bad picture. They are 1000 times prettier in person. Don't hesitate to come here or if you'd been here in the past, like me, come back and see all the new options and give them another try. You won't regret it!

GUYS. we need to have a serious talk about this place. it is the absolute best- as in straight up…read morewhere is the ten star button. the week before sister's wedding, I made an appointment for five of us to have deluxe pedicures and gel manicures here at nails n wax. there are massaging reclining chairs to relax in with stacks of magazines to peruse while your grimy toes are pampered. the deluxe pedi was great, with leg scrubs and fancy foot business a plenty. there's a HUGE rack of o.p.i polish to choose from. the gel manicures were done perfectly, and with attention to detail. the polish lasted forever- it literally looked great for WEEKS. we all highly recommend this place!

Amazing first experience here!! They were so attentive and did a very good job. Felt welcomed right…read moreaway. They took their time and paid close attention to detail on my pedicure. I will definitely be back more often. I will gladly make the 30 min drive from Chattanooga because it is that good. Very reasonable prices for the service they provide. Give it a chance!

New ownership. They tried hard to upsell me. All I wanted was a basic pedicure which has gone up $5…read morein price. The woman cut the skin on one toe badly enough she had to work on it for quite a while because she couldn't stop the bleeding and couldn't apply polish. She then tried to hug me to apologize. I got home and on closer inspection the polish is not neatly applied and she didn't clean excess poff my skin. I was charged full price despite the really ugly cut. I do not recommend.