I've been here several times and always leave happy. The technicians pay attention to detail, and…read moremy nails look great for weeks.

Zen Nail Spa is hands down my go-to nail salon! Jayden and Mia are always so warm and welcoming --…read moreI'd follow them anywhere. I first started seeing Jayden at the Gunbarrel location and didn't hesitate to continue coming when they moved to Ooltewah. Mia is my regular nail technician, and she consistently does a fantastic job. She's not only incredibly skilled, but also personable and attentive. I always leave with beautiful nails and a smile. Tom has also done my manicure a few times, and he's excellent -- especially with shaping and being extra gentle since I have thin nails. I've visited many nail salons in different states, and Zen Nail Spa is truly one of the best. Their customer service is top-notch, and the quality of their work is consistently amazing. Always a great experience!

I was very disappointed with my pedicure. I had the deluxe pedicure and felt like it was very…read morerushed. After I left and looked closely, I noticed that my toenails were not polished completely. The polish did not not come close to the back of the nail. This of course means I will need another pedicure sooner than I should. I spent $68 for a pedicure, take off, and gel polish and will need them done again in a couple weeks. This was definitely not worth the money I spent.

Top notch - All star . Greeted upon arrival, hardly a wait (just enough time to pick polish)…read more Came in for a pedicure. I have had surgery as well as toenail removed on my right foot as well as mobility issues, so there are many workarounds that are required. Ken was absolutely WONDERFUL! He was patient, kind, considerate and took his time to do the job right. Little English spoken, but we worked through it. I really appreciated his work. It's difficult to find a great nail salon throughout the United States, but this one is worthy of 5 stars. I recommend it highly!

Great quality work at a fair price. The staff took their time to make sure everything looked…read moreperfect, and the results exceeded my expectations.

Went for a pedicure with my mom. The tech doing my pedicure was not paying attention and caused…read morea cut on my heel that is still healing and painful. He wasn't super friendly towards me, but was laughing and talking to another tech while he was not paying attention to what he was doing to my foot. Also, everyone around us was offered something to drink, but we were not. My toes look okay, but just wasn't a good experience. Will not be back to this salon. There are too many other options out there.

Relaxing environment. They weren't too rushed, which was nice, but they cut both of us and we both…read morebled. There's no need for that. Just be careful! My toe was sore for a week!

Lady feel asleep giving me a pedicure. Getting polish all over my feet. So I said that's ok no…read morepolish. Still charge me for gel. Even though i didn't get it. AVOID AT ALL COST. Never had some fall asleep during service

Absolutely the worst nails I've ever experienced. The lines on the tips are uneven. The shape of…read moremy nails are not uniform either. My daughter also has her nails done. Her nails have bubbles in them. The technician made her cuticle's bleed.

I will never go to this nail salon, ever. How could you charge someone for this type of work, this…read morewas unacceptable!

Everyone was nice and professional! The service was fast! I'll definitely be returning! Jackie was…read moregreat!

My experience at this establishment was disappointing, to say the least (Brief synopsis of me:…read morecommunity-centered, kind, and neurodivergent). I only came in because I was looking for something quick. For starters, there were several times during my appointment where a staff member(s) would either 1) stand by the person doing my nails and talk to them specifically without acknowledging my presence and/or 2) stare at me from a distance with other staff members. Additionally, I noticed other customers staring at me as well. Nothing wrong with the stares perhaps; at the same time, there is a difference between looking at someone briefly and staring someone down. Again, I received "stares." All in all, I would say the "vibe" from a third person perspective (specifically, my perspective) was othering. The only reason I left a one star review is because the person who did my nails was excellent at doing their job. As someone who enjoys getting their nails done, I am very well versed in acrylic nails and what I like in them. So the person (Noah) was meticulous and patient. I enjoyed that. Additionally, I really love the finished product - I did not provide a picture because I want to make sure my words are acknowledged first and foremost. I would not recommend this business to anyone who is similar to my identity: Black, queer, neurodivergent, or (such as myself) ALL the above. Additionally, I would not recommend this establishment to individuals who are new to the world of acrylic nails. Suggestion (if you feel disappointed by this review and you're looking for someone to do your nails): invest in independent nail technicians! After this experience, I have realized that as an intentional kind of person, an independent nail technician may be the best way to go. I enjoy having conversation, and I believe independent nail technician's (depending on who you go to) may be able to provide that intentionality I am looking for.

Owner was extremely sweet and the service was great. We were not rushed like we feel at 2 other…read morelocal nail salons.

It was a nice quaint atmosphere, however the color options are limited and felt rushed to pick a…read morecolor. Paid $130 for full set of acrylic and pedicure with gel, just to have the color on my toes chip and peel within 4 hours of getting them done. Workers started out nice but didn't seem to want to listen to my requests on shape and seemed irritated when I didn't like the color and ended up giving me a color that I didn't ask for but I am non confrontational. I assume it was the owner ended up giving me a $10 coupon however I don't think I can go back considering I immediately went to another place after leaving and got the shape and color fixed.

They suck. They took 2 ppl before and i needed a pedicure. They took my mom only. I weny off. P…read moreWife in the g R ont os trash she cant even do designs or cater to you bc pplake her believe she is the best whe she is trash she wont even massage you with your full and i know i was raised here. I left 2011 and sonce then she wont do a thing but place a full set Today it was dirty and minimal staff. She knew better P deserve better than what was in there i was never treated this bad. DO NOT GO HERE. I WAS RAISED HERE. THEY ARE HORRIBLE. IT WAS DARK AND DIRTY. im ashamed to tell ppl this is the place i went to when i come in town. They took 2ppl in front of me and never said sorry. Don't accept this trash service we spend too much for this. Go SOMEWHERE ELSE WHO WILL APPRECIATE YOU

Ok this is going to be long…read more Their sign says King Nails & Spa so don't be confused. I was a loyal K Joy customer. I still say that Kimmie does a fantastic job there and her salon is beautiful, BUT... On December 26th, I went to K Joy and they were closed. I needed to get my nails done THAT day. I had been to this salon about 2 years ago and it was just ok. Very basic nail options. A full set took forever. Only accepted cash from their cash machine that charged a fee and the lady that owned it also owned the froyo place and spent most of the time pushing her food on everyone which also only accepted cash... that always seems shady to me. I saw some newer fantastic reviews and decided to give them another try. I am BLOWN away! The salon is totally different. Tons of absolutely BEAUTIFUL options. It seems as though it has new owners. I was a walk-in with no appointment, yet I was greeted immediately and given a seat to get started even though they were busy. They do accept cards now and no mention of food. Lol. Vi did the most beautiful set of dip nails and at a great price (about $15 less for a full set of dip nails in an ombre style). She put so much extra effort into making sure that my hands and nails were beautiful. From a very thorough trimming of my cuticles (not just relying on the grinder and filing) to massaging my hands after the nails were complete. You get the full manicure treatment in addition to beautiful nails. King was helping and very sweet and friendly. At 48 years old and having had my nails done since I was a teenager, I can honestly say these are my favorite nails ever. I can't stop looking at them. I will definitely be back with no hesitation. Please pardon the old wrinkly hands and bad picture. They are 1000 times prettier in person. Don't hesitate to come here or if you'd been here in the past, like me, come back and see all the new options and give them another try. You won't regret it!

Always a pleasant experience. Ana takes good care of me every time! She knows what I like and goes…read moreout of her way to make sure I'm happy.

I love this place. Lynn is the best. So friendly and polite. The massage with the pedicure is just…read morewhat I needed. Will be going back. This is my go to nail salon.