These guys make me actually LOOK FORWARD to getting work done on my car, no joke. They are…read moreextremely likable, which is weird in a mechanic, right? Of course, they have all the other chops, too. Here's the skinny: -EXTREMELY knowledgable on foreign collectibles AND everyday drivers. -Can do everything the BMW dealer can, at a fraction of the price per hour -Real human beings to interact with regarding scheduling, pricing, and service. They love cars and they love making owners happy. No fancy shmancy cappuccino / bagel station to recover costs on. (ahem, BMW DEALERS) -They work on an assortment of collectible "weekend" cars so there's always some eye candy to check out while you wait. -Pricing can't be beat -Extremely honest. They always show you exactly what needed to be done, and are good at coaching you through any decisions needed. -They will work to get you in and out at a time convenient for you. Despite being 30 miles away from us, these guys have been the exclusive shop for our '96 Volkswagen Cabrio and our '04 BMW X3 since we moved to Michigan. In fact, I don't think I would still own a BMW if I didn't have these guys to work on it. :)

Automotive Techniques was our go to service provider for our European vehicles for a number of…read moreyears. Dave was our primary, and only contact, and he certainly ran the shop and specifically the front office. Results were typically very good. For myself, I recommended Automotive Techniques several times. After not requiring their services for a few years, I returned last year with my son's car. To my surprise, Dave was not there. In fact, no one was at the front desk. I had to find someone in the back room where 2-3 folks were watching TV. I asked, "Is Dave here?". The response was, "Dave is gone" (with a chuckle). Turns out, the gentlemen who provided an update was the owner - someone I had not met for the 15 years. "Finding" someone in the shop became the standard, as no one sat at the front desk. Moreover, it later seemed there were limited customers coming in. Which, I later did not find surprising at all. This was start of an amazingly frustrating experience which was supposed to start with a simple diagnosis of a power failure problem. Front desk was piled with paper and in disarray. Looking back to the rear office - same. Before Dave left, they switched to a new system to run the shop service operations. Because the previous customer data was not moved to the new system, there were 2 systems to look up past service for history and a new system for new service. It was clear the owner did not really know how to operate either system. He could not answer any of my questions and got frustrated quickly, waving off any inquiries. He told me to "come back" the following week to book an appointment because the entire shop was leaving for a conference. (And it was clear he did not have a handle on how to book appointments). A bad decision on my part, I did come back hoping the service would still be positive despite initial impression. Got the appointment while the owner tried to fumble through past maintenance records to determine anything else needed or problem history. After 2 days, they could not diagnose the problem I brought the vehicle in for. To me, there were not trying at all. They found another problem that they choose to focus on because it was obvious and easily fixable. The springs. I actually had to offer to drive the vehicle to try and replicate the problem because they gave up. I authorized the springs. Took 2 days to receive them for some reason. Car has now been in the shop 4 days - nothing done. Then, they could not find the wheel lock in the afternoon (they never bothered to look in advance or ask for it). I tell them it is in 1 or 2 places. They cannot find it. I come to the shop. I find it almost immediately. In the glove box like I told them. Because of the delays trying to find the wheel lock, they cannot complete the work until next day. In the end, I made probably 4 trips to the shop. Spent all kinds of time supporting the efforts on my time. They did not address the primary problem. Vehicle was in the shop for 5 days plus a weekend. Received the full bill of course for the springs and attempting to diagnose the power failure at $175/hour, no discount for all the troubles. Not even an apology or acknowledgement. Certainly an apathetic attitude throughout. Might be a technical genius when it come to fixing car, but certainly could use some assistance in running a service operations and being attentive to customer service. Needless to say, found another provider and very (very) happy with them.

Just moved to town a few months ago and needed to find a good local mechanic. Stopped in with a…read moretruck I just bought that needed a new AC Compressor. Mike was right there to come out take a listen and verify that is what I needed. Gave me a quick fair estimate, which was about $50 less than the dealer. Then he asked when was good for me. I had the truck in the next afternoon. He fully understood my desire to fix it right the first time and called to ask if I wanted to replace the other pulleys while we were in there, only about another $100. He also called to apologize that it would take a bit longer as the parts were a little late getting to him. When he was done, he said give him a call and he would pick me up. I gave him a call and less than 5 minutes later he was at my house picking me up. Was a great pleasure working with them. Will not hesitate to recommend Certi-Tech to anyone needing a good friendly mechanic. They are the first mechanics that also asked if I wanted to see the replaced parts. I know the law says they have to show them to you, but hardly anybody asks. Replacing all that we did was a good idea. The new truck should be good to go for quite a few years now.

"FINALLY" an HONEST AUTO REPAIR MAN!!! MIKE the owner really…read morehas his Heart & EXTREMELY educated talent involved in his business. He REALLY KNOWS WHAT HE'S DOING! AND HE HAS NEVER BEEN DISHONEST! And his prices are good! I've taken many clunkers that other places would have tried to sell me transmissions or motors,, etc...And I'm an older vulnerable single female, (usually victimized by auto repair men or else they didn't know what they were doing) But when my neighbor recommended him, I was shocked at all of the above and how organized and FAST he is. And he's VERY INFORMATIVE with a very nice and professional way of communicating. As well as no waiting to ask a question & receive a short & sweet fast answer/recommendation/or when to bring your car in. And he focuses professionally on your appointment calling you back the same day or the next day to let you know it's done. He's been so good I've taken many family members cars to him. He even lets you drop it off after he's closed & has a safe box for your keys. So he can stay on it that next day. HONESTLY I don't know what we would all be doing without him.

Jurgen & George are rock stars!…read more Excellent work. Very fair prices. None of the "service manager" (salesman) games played by the dealers or chain operations ... and Jurgen does not rip-off women. I had a ball joint making a bit of noise. It is sealed - impossible to lube - dealer said that the only possible repair is a new suspension assembly that includes the ball joint. Jurgen has an alternative method for lubricating the ball joint, and it has been squeak-free for the past two years. More recently: Radiator flush and refill w/new upper & lower hoses and new plugs w/ boots ... it took Demmer Ford four days and four phone calls to quote $1,000 ... Jurgen required 10 minutes to quote the job for less than half the price.

Jurgen handles all my families vehicles. Tells us what needs to done and what does not. Trustworthy…read moreand much better service than a dealer. He is capable of diagnosis, unlike dealership part changers.

Our 2008 Sky Redline needed an oil change. Well DJ was recommended by his cousin Andy at Classic…read moreCollision. What a nice surprise and good fortune to find a certified licensed master mechanic & family member, just down the same business plaza. They performed the oil change, checked switches, battery, tires rotated, flushed the coolant system - "D" all the above cost me at fair and reasonable price of $430.00 & our fun roadster is ready to be stored for the Winter season. Very pleased and will be a returning customer. I'm done with the outrageous costs you get nailed for at these "Stealer-Ships". 98% of the diagnosis is done a computer screen nowadays. Take the time & get a bid from DJ & family! You can thank me later!

These amazing people gave my car as they say in the biz, a full motor transplant. After talking to…read morea dozen places around detroit, in ohio, and one in georgia they were the first shop to find me a brand new motor. It's a fairly common motor, and is also unfortunately known to commonly fail. Somehow these saints knew where to find a brand new motor for my beloved car. Not a refurbished one with 35k miles, but brand NEW. These good people knew how to give me the actual peace of mind that only comes from a NEW engine. This is a really fantastic family-run shop. I am ignorant to actually understanding how a car runs. In the past I've almost had panic attacks when it very unrealistically seems like everything in my car is just going to fail all at once. This time was different. These saints didn't let me get close to feeling like that. These kind people VERY gently reminded me that only my engine was new. And even more gently they reminded me that the rest of the car already has 64k miles on it. This husband and wife really didn't need to be as patient with me as they were, and I'm extremely grateful that they were. I'm going to confidently assume that if Cars of Novi can find me a brand new motor when no one else in three states could, they can probably also find your unique car's unique parts that need to be replaced. I am also exceedingly appreciative that they brought both my car and myself back to life. Based off what i have experienced, I'm confident that Cars of Novi will also do a great break job, oil change, or whatever else you need qualified mechanics to do for you. Thank you all again!

The horn in my 2014 Focus was not working, I called several local shops for repair estimates and…read morereceived either vague or extremely high quotes. John at American Auto repair gave a very reasonable estimate, The horn was repaired the same day and the price was even less than his original quote.!!! John was friendly and very helpful. I will definately return here for any future repairs!!!

Super impressed by the sound advice I received regarding my 2017 Impala. I feel like American Auto…read moreRepair suggested a low cost solution to an issue I had with my car. In addition, they provided advice on where to go (and where not to go) for transmission work.

Great place. Vince was super helpful. Recommended by oil change guys up the street and when the…read more2002 Camry needed some fixing I decided to stop here. Glad I did. Knowledgable, honest, good price. Will keep going back and now will start going for tune ups instead of the dealership.

My husband bought a car off of them 2 months ago. He didn't drive it more then 6 miles and it broke…read moredown. When he went back to talk to the owner of the car and shop he was basically given his card and told "good luck" since then we have had to dump as much into the car as we paid for it 3,000$. I know buying a used car is risky but we felt like he had done an excellent job on my car and he was a mechanic that he was trustworthy..... couldn't have been more wrong. I wouldn't do business whit this man ever again and hopefully this review will save someone from making the same mistake we did.

Great experience with Mr. Varilone at Select Motor Ltd. My family has bought several cars from them…read moreover the years without any issues. I personally purchased a Porsche, and my wife got a Volvo Xc60--both have been excellent. They have a solid selection of used cars, and Mr. Varilone is honest, professional, and easy to work with. Highly recommend!

Thank you Select Motors! and particularly Jeff, for another great experience and great vehicle. I…read morehave now purchased four vehicles from Select Motors; 2 Mercedes Benz and 2 BMW X3's; all exceptional vehicles. Jeff makes the purchasing process very easy!

Great customer service. Very honest and helpful. They don't keep you waiting forever. I recommend…read morethem to all my friends.

I've used Ray and Mikes for 30 years , great service. I appreciate what they do…read more Hard to find Mechanics you can trust.