This garage is the BEST! The people are ALWAYS courteous and helpful. The atmosphere if you have to…read morewait is inviting and comfortable. I wouldn't go ANYWHERE else to have my car serviced!!

Driving in from Grand Rapids, I experienced an issue with my car battery (cable came loose and…read morewouldn't fully tighten around the post). I was unable to get into a local dealer to get resolved. Farmington Garage was well reviewed so I called: - Able to check car (same day) - Replaced and fixed the post clamp assembly ...for a great deal Thank you very much for the quick attention and support for an out of towner.

Automotive Techniques was our go to service provider for our European vehicles for a number of…read moreyears. Dave was our primary, and only contact, and he certainly ran the shop and specifically the front office. Results were typically very good. For myself, I recommended Automotive Techniques several times. After not requiring their services for a few years, I returned last year with my son's car. To my surprise, Dave was not there. In fact, no one was at the front desk. I had to find someone in the back room where 2-3 folks were watching TV. I asked, "Is Dave here?". The response was, "Dave is gone" (with a chuckle). Turns out, the gentlemen who provided an update was the owner - someone I had not met for the 15 years. "Finding" someone in the shop became the standard, as no one sat at the front desk. Moreover, it later seemed there were limited customers coming in. Which, I later did not find surprising at all. This was start of an amazingly frustrating experience which was supposed to start with a simple diagnosis of a power failure problem. Front desk was piled with paper and in disarray. Looking back to the rear office - same. Before Dave left, they switched to a new system to run the shop service operations. Because the previous customer data was not moved to the new system, there were 2 systems to look up past service for history and a new system for new service. It was clear the owner did not really know how to operate either system. He could not answer any of my questions and got frustrated quickly, waving off any inquiries. He told me to "come back" the following week to book an appointment because the entire shop was leaving for a conference. (And it was clear he did not have a handle on how to book appointments). A bad decision on my part, I did come back hoping the service would still be positive despite initial impression. Got the appointment while the owner tried to fumble through past maintenance records to determine anything else needed or problem history. After 2 days, they could not diagnose the problem I brought the vehicle in for. To me, there were not trying at all. They found another problem that they choose to focus on because it was obvious and easily fixable. The springs. I actually had to offer to drive the vehicle to try and replicate the problem because they gave up. I authorized the springs. Took 2 days to receive them for some reason. Car has now been in the shop 4 days - nothing done. Then, they could not find the wheel lock in the afternoon (they never bothered to look in advance or ask for it). I tell them it is in 1 or 2 places. They cannot find it. I come to the shop. I find it almost immediately. In the glove box like I told them. Because of the delays trying to find the wheel lock, they cannot complete the work until next day. In the end, I made probably 4 trips to the shop. Spent all kinds of time supporting the efforts on my time. They did not address the primary problem. Vehicle was in the shop for 5 days plus a weekend. Received the full bill of course for the springs and attempting to diagnose the power failure at $175/hour, no discount for all the troubles. Not even an apology or acknowledgement. Certainly an apathetic attitude throughout. Might be a technical genius when it come to fixing car, but certainly could use some assistance in running a service operations and being attentive to customer service. Needless to say, found another provider and very (very) happy with them.

I called and scheduled an appointment a couple of weeks ago and just dropped off my vehicle for the…read morerepair. I called the front desk when they opened after dropping the vehicle off and was informed that they "were not going to be able to get to the repair for a couple of weeks". I spoke with the owner and he told me that they had some issues last week and that they neglected to call me and notify me that I was not going to be able to get the repair done. Moral of the story: I spent time and money to drop off the vehicle, paid for an Uber to get home, was told that they cant help me and that they knew they couldnt last week, now I have to pay for an Uber to pick the vehicle up. Tell your friends and family to stay away!!!!!

Very nice guys. Extremely polite and friendly. Did a pre-purchase inspection for us and gave us…read morelots of helpful info.

Went into Chuck's awhile back to see John, and (like others) was surprised to find that Alex was…read morerunning the joint now. I do NOT understand the poor reviews. Alex has been nothing but friendly, personable, helpful, kind, honest, and affordable. I had my car into the dealership recently for a recall and they pointed out that my brakes needed replacing. Of course I said NOPE I'M TAKING IT TO ALEX! :) He has been taking excellent care of my family, from oil changes to brakes to repairs... he's fair and fun. What more could you ask for?

A short while ago my back up camera died. Took it to the dealer and they wanted over $1000 to fix…read moreit, said it was a 4 hour job. Took it to Barry's and was fixed for only $400 which included only one hour of labor. I had other work done at similar savings. As long as I own a vehicle, not under warranty, Barry has my business. Honest beyond a doubt. I give the business a solid 5 out of 5 and more if I could.

I thought I might have a exhaust leak and/or a bearings problem, and figured it was ready for an…read moreoil change. After checking everything, I was told it didn't need immediate attention, and was still safe to drive. Mo, Frank and Berry have been my mechanics for at least 20 years, and I totally trust them. As an older single woman, I know they will never try to "fix" things that don't need fixing, while making sure my van stays in the best shape possible. Their prices are very reasonable, too. Their main policy is honesty, and good work!

I have attempted to get an oil change on 3 separate occasions and different times of the day. I…read morenever been there before and thought it was a nice place to visit. They offered Free WiFi and Free coffee while you wait. I had a coupon for a $17.95 Full Service oil change. They have a 8 car garage and only 2 cars in it. and the 5'6" guy who looks in his mid 50's, maybe arabic. Tells me to come back at 8:00 am to use the coupon and even then, I get the brush off over the coupon. They have these NAPA coupons on the http://valpak.com as well as the http://www.napaautofarmi... websites. They offer coupons for Free AC Inspection & Brake Inspection w/ approved repair. If he had an issue with accepting the coupons, why does he advertise them on a monthly basis. It makes no sense!! They are losing several money paying customers because of this guy whether he's the owner or a worker, Not to mention pissing them off. I wanted to give these guys a chance and each time they have turned me away! I even offered to get an oil change, tire replacement. I won't be back! Just to let you know this store has 2 yelp listings at the same address, **** UPDATE **** July 10, 2013. I decided to contact NAPA corporate office to report this matter to them and they stated "All Michigan NAPA locations are independently owned and operated by franchisees and they have the option to not accept NAPA coupons even if it has their own store address on it. The corporate office didnt seem to care either. Don't expect to receive any good service from this company.

Excellent Service Friendly people Lou &Peter and their Crew Fixed my car the First Time when Other…read morecompanies Failed and Charged me exclusively Can't say Thanks Enough!!!!

Great place. Vince was super helpful. Recommended by oil change guys up the street and when the…read more2002 Camry needed some fixing I decided to stop here. Glad I did. Knowledgable, honest, good price. Will keep going back and now will start going for tune ups instead of the dealership.

My husband bought a car off of them 2 months ago. He didn't drive it more then 6 miles and it broke…read moredown. When he went back to talk to the owner of the car and shop he was basically given his card and told "good luck" since then we have had to dump as much into the car as we paid for it 3,000$. I know buying a used car is risky but we felt like he had done an excellent job on my car and he was a mechanic that he was trustworthy..... couldn't have been more wrong. I wouldn't do business whit this man ever again and hopefully this review will save someone from making the same mistake we did.

Too Pricey! They charge $140.00 for an inspection, EVEN IF YOU GET THE WORK DONE! They quoted…read more$740.00 for work that I got done at another reputable auto repair for $225.00.

I have been a customer of Hal's (both locations) for nearly 25 years. I have always been happy with…read morethe quality of their work and their fee structure. I recently had some problems with the rear differential of my 2017 Ford Edge. The crew at the 7 mile location were able to evaluate my problem, locate appropriate parts, implement the repairs and get me back on the road in less than 3 days. I highly recommend Hal's to anyone that owns and operates an automobile

I first started taking my cars to Paul's Automotive when I was 16 (It was known then as Nelson's)…read more 14 years and 5 cars later, I'm still a loyal customer. Now, I even drive 45 minutes from home to have all repairs taken care of at Paul's. Last week I was lured to my local dealership with a coupon to get an oil change and "The Works" tune-up, which was great. What wasn't great is that I was quoted an additional $1,300 in car repairs. I took my car to Paul's for a second look. Within an hour of dropping my car off, Paul called personally to walk me through the suggested repairs and associated costs. Not only was one of the major repairs the dealership mentioned not even necessary, but without knowing the dollar figures I'd already received, Paul quoted me a fraction of the dealership's estimated cost to take care of the rest. This is not the first time Paul has saved me (or my parents and sister, who are also customers) from paying for unnecessary work. He's honest, fast and ALWAYS values providing excellent customer service over making a quick buck. Thanks, Paul!

Not sure this place is still in business. They don't answer phone calls or respond to texts.read more