they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

Zero stars Complete ripoff artists No they are not artists just plain ripoffs Long story short…read moremy brother was here for front end alignment after myself and mechanic replaced several parts to insure continued driveability every inch of the underneath was inspected yet THIS DUMP operation charged for two tie rod ends that were in perfect working condition I have the parts to prove it after their road test they tried to claim bad wheel bearings also However we just replaced them with original OEM parts one day ago Mechanic said OK heres your car then, and handed over the keys People don't deserve this treatment Times are tough and you have a business being this blatant Don't go here!!!!!!!!

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

They helped me out with a pre-purchase inspection. Solid work and it was in the dead of winter. One…read moretip ... they can't test drive in the snow -- good idea -- so check the weather first.

Had a great experience with Dean. I made an appointment in advance for brakes and rotors. He gave…read moreme the price in advance, had me in and out quickly. Even dropped me off at home while my car was being serviced. Will definitely be back to future needs!

My car was making noises and I was unable to figure out from where, I usually don't like bringing…read moremy car to mechanics because they overcharge but dean was amazing and didn't overcharge he showed me what the issue was and fixed it flawlessly i definitely will be coming back again!

I want to start off by saying that am very dissatisfied with the service that I received earlier…read morethis week at this place. I called them on Monday and Brent answered the phone. I let him know that I wanted to bring my car in and that it had a few issues. He asked me about the issues but was very short with me and only allowed me to tell him 1 of the 3 issues I had. I was also told I would have to make an appointment and drop it off. I don't see where it says appointments only on the site and that you can't wait for your car. Next day I took my car in and told him I was inquiring about 3 issues( my car stalling, heat issue, and just a check to make sure the car was safe for driving (that things look tight and good) I literally waited there from 8am till 1:30 200$ later Just to be told they couldn't find out why my car stalls. ( My car stalled today so I still have the issue). Which was disappointing so then I asked about the other two issues only to find that all the time my car stayed back there the did not check the heat issue, nor lift it just to take a look if everything looked good. He handed me back my keys and told me that I would have to come a different day to get the other issues looked at. Meaning more diagnostics and more $. My car stalled on the way home as well. I thought I could still rely on this place because they seemed reasonable the first time I did business with them and they had a motto that they cared about struggling women/ households. But 200$ was too much to pay just to be told nothing is wrong then my car stalling (still is) on the way home with 4 children in the car as well depend on it. Will not be returning and will be taking my business elsewhere.

Updated 07/06/2025…read more THIS IS LIE In addition if you look at the other reviews that Joseph leaves everyone else you will clearly see a review from another shop regarding the control arms. Updated: 09/27/2024 Based upon Brett's reply, The one with the selective hearing is Brett. He did not seem to care about what i had to say. Seeking a second opinion, another mechanic told me if he's a master mechanic he knew right well it was only a dry bushing causing the problem since their are only few things that it could be based on the symptoms. He told me that Brett was trying to upsell me. I don't know if that's the case or not. I hope not. For the record: I brought my 2007 Honda to Brett's garage for a diagnostic. After Brett had replaced the control arms on both sides and replaced right calipar I continued to experience a pulling to the right, even while in drive, but even sitting still as I would touch the brake the steering wheel would pull to the right. I told Brett about this on a number of occasions even took a drive with him, but he insisted that it was a $1500 job to fix it. The other mechanic in the shop also took it for a drive and said the steering was goofy. As you will learn below, it ended up being a lack of grease in a bushing. I asked Brett if my car was safe and he said he would drive it to California. I told Brett that I was very concerned on a number of occasions about the safety of the vehicle and I did not feel safe But he insisted that the problem was only going to be fixed for $1500.00. After picking up my car from his auto clinic and taking a 2 Hour drive with my wife returning home, there was a metal on metal loud noise coming from the front of the vehicle. When I contacted Brett by text, I told him that they must've missed something and he told me to bring it by and he would take a look at it. My text: "I tried to send you a video of this loud noise that the right side wheel is making when I turn the steering wheel after getting back from a two hour ride. It's a metal to metal sound. How did you guys miss this?" Brett: "There was no noise at all from the right side of the vehicle while it was here. stop back by and I will check it out for you." When I showed up. He became enraged and told me in the future to find another shop. He told me to give him my keys and he would put it on the lift and take a look at. While the grinding noise was still very present metal on metal and upon a deeper inspection, they found that there was a need for grease in a bushing. I watched as they move the wheel back-and-forth, and the sound went away as they added the grease to a bushing. I tried to cool Brett down tried to talk nicely to him told him I would like to continue to give him my business. I didn't want to go to another shop and he told me that he was busy after shaking my hand. He told me to take my business somewhere else find another shop. Brett appears to be a nice person, but there's a nasty side to him if you rub him the wrong way. I tried to talk to him before I left and he said I'm busy right now. I guess he forgot about all the money I spent there. Beware of these proud machanics that feel challanged when you question their 40 years of expertise and continue to tell you over and over they are a "master machanic" and brag about awards "best business in town. Nevermind all the bragging, JUST SHOW ME. After all, I am paying you. After a costly process of elimination and trial and error and new spark plugs and replacing the valve cover gasket my 2007 Honda is running more smoothly. After replacing both the control arms and adding grease to a bushing, the pulling on the steering wheel when stepping on the brake has stopped and the horrible metal on metal grinding has altogether ceased. I'm so glad it wasn't something more expensive like ball joints, or a 1500.00 fix as he insisted. I don't know how a master mechanic of 40 years could tell me that I needed something that was going to cost 1500.00 when all it needed was some grease added to a bushing. Taking his advice, even if i had not been trespassed i would not return. Upon his demand, I will be taking my business elsewhere. Thank you Brett.

Honest assessment of needed repairs, quick, and did the work well. The pricing was fair, and…read moreservice was friendly.

Several years ago Hal's Automotive was recommended to me by a neighboring specialty shop that was…read moreunable to install new breaks on my car. The caveat to the recommendation was, Hal's was being acquired by Detroit Garage and their recommendation was Hal's NOT under the new ownership. Subsequently, I was pleased with Hal's for a few years, services centered around brakes and oil changes. Fast forward, and I took my son's car to Hal's for an oil change. From the start, I noticed something different about the shop - no one was in the waiting area and not a lot of activity in general. I had a 09:00am appointment for an oil change. I was told no more than 1 hour. I left to take a walk. Upon my return at 10:15am, service was not done. In the meantime, a representative from Detroit Garage came in to talk to the service manager. It was clear, the visit was about metrics and staffing. Seems a number of folks left and they were under-staffed and not making their metrics and had a lot of issues with that location. Around 11:00am, the person at the front desk was aware my patience was thinning. He explained the tech could not get the air filter off. RED FLAG. At 11:30am, the car was finally ready - that means 2.5 hour for a SCHEDULED oil change. I left in a rush. About 1 hour later, the shop called. The tech forgot to put the lug nut caps on and asked if I could come back so they could put them on. 2nd, trip and more of time. OK, I went and grabbed the box and said I would do it myself. RED FLAG. Later in the day, I noticed oil on and around the door handle. Later found oil on the door rocker bar and the floor matt. What a mess. I called the shop to explain what I discovered and shared my overall poor experience. The person on the phone assured me they would refund the oil change, would waive service fee for the next oil change and would clean the car. I told them, thank for for that, but I would clean the car because I was not coming back a 3rd time and also already started to clean the affected areas. Of course, 15 minutes later, I received a call and voicemail that they would require photos. So, yet another inconvenience to me on top of a horrible overall experience for what was supposed to be a simple oil change. To top things off, they never sent me a customer feedback survey which was historically their practice - I guess you don't receive one if you experience issues so they can control the narrative and reviews. After a few weeks, I reviewed by credit card statement - no refund. Sorry to see Hal's go and be replaced by Detroit Garage / corporate.

I went to another shop that had a 5 star review to get my breaks done and they quoted me an…read moreoutrageous price. I called these guys and was quoted me 50% LESS than the competitor. The staff was super friendly, honest, and actually showed me what needed to be repaired. I am a customer for life now! Thank you so much!

I give them a zero. Don't waste your time with these guys. Overpriced and under deliver. Charge me…read moreover $400 in labor for new brakes and resurfacing rotors. Parts were less than $200. My brakes still sqeek when I back up the car. Fast talkers. One and done. Never going back.

SCAM POTENTIAL/UNTRUSTWORTHY - After getting all needed…read moreparts to replace my back windshield wiper at O'Reilly's next door, they recommended Dan's to attach the new parts. The older man at the front desk at Dan's told me it would be $44 JUST TO ATTACH THE PARTS. On my way home I went to Uncle Ed's and they attached the parts for FREE. In all honesty it was hard not to feel insulted that the Dan's employee thought he could get away with charging me that much. - In my experience (as a 23yo woman) Dan's tried to scam me on a small scale, so it makes me even more worried for anyone who is taking their car here for extensive repairs. Please be careful and try another shop.

I've been going to Dans for years. Always up front with the pricing and are very reasonable. I've…read morenever once felt as though I was being taken advantage of, or lobbied to do addition work that wasn't needed. A lot of folks struggle with honesty in this business, but I believe honesty and integrity are what the folks at Dans practice on a daily basis.

I called and scheduled an appointment a couple of weeks ago and just dropped off my vehicle for the…read morerepair. I called the front desk when they opened after dropping the vehicle off and was informed that they "were not going to be able to get to the repair for a couple of weeks". I spoke with the owner and he told me that they had some issues last week and that they neglected to call me and notify me that I was not going to be able to get the repair done. Moral of the story: I spent time and money to drop off the vehicle, paid for an Uber to get home, was told that they cant help me and that they knew they couldnt last week, now I have to pay for an Uber to pick the vehicle up. Tell your friends and family to stay away!!!!!

I thought I had already hit post review, but I just found it in my drafts. Beware if you take your…read morecar here! We had an appointment to bring our BMW here. Our BMW needed to have the fuel pump replaced. We had arrangements to use another car as the repair was going to take a couple days. Drop off of the car was smooth. A couple days later my husband called to check on the status of the car and they had not even started the repair! So, what was the point of having an appointment for a repair to only have it sitting in their lot!? After the weekend they began working on the car and after having the car for 7 days the repair was finally done. That is when the trouble started with the BMW. Super long story short, I can not recommend this place. My husband had a huge issue that started once he pulled out of Automotive Technique. My husband did talk to Automotive Technique about the issue, but in the end we went to the another service shop who fixed everything correctly. I can not recommend this place. I don't like leaving 1 star reviews, but I have to in this situation. Edited on 2-13: after getting a message from Jeff J on 2-12 regarding more info I sent him the invoice and mentioned it was not a fuel pump repair but oil filter housing. Jeff's response was, "ok, I am fully aware of this one. This is one of 9 comebacks and one of 2 comebacks that was a big repair. Thanks for the input. ". The reason for my review is that our BMW's engine went into Automotive Techniques with no problems other than the minor leak of the oil filter housing. Immediately after the service, the engine made a noticeable ticking sound that was later diagnosed as spun rod bearings. The reader can decide for themselves.

What a great place. For a woman looking to not be ripped off, I found the perfect place! They are…read moreprofessional, nice and really took care of me. I can't say enough about what a nice experience this has been.

Finding a workshop that listens to you and explains things properly is difficult. I saw this…read moreworkshop with good reviews, and when I went there, they were kind and attentive. I explained that I needed to change my tires because they were worn out, and I had even had an accident with my pregnant partner because of the bad tires; I even begged them for help. The person at the counter took my phone number and said they would call me to agree on a price, but the call never came. The next day, my partner called, and they told her that the problem was that they had lost their phone. She gave them the number again, and to this day, we don't know the price because they haven't called us. I mean, if they have a problem with people of color or don't want to provide a service, I think it's better to be honest so that the person can look for other options, because no one knows what each person's life depends on. I hope God continues to bless the team, but life always makes you pay for such bad actions.

The business isn't the same since the owner Art sold it several years ago. You can tell by the…read moreolder reviews vs. the reviews in the last couple years. I no longer take my vehicles there and either do my family members. There are better shops in the area that we prefer. Newer owner just doesn't run it like a true mechanic.

These people are liars I took. My equinox into Tuffy for a full service synthetic oil change,…read more vehicle inspection, and tire rotation. . I called the next day at 3 PM to see if my car was ready and they said about 10 minutes. I picked it up and went home. I noticed that the tire rotation had not been done when the woman behind the counter lied to me. The reason why I know this is because I removed the air cap from the passengers rear tire when I got home. I noticed the same tire was in the rear, and I called and notified them. They told me that sometimes they go side to side instead of front to back. I told him that neither had not been in touched. Also, none of my fluids were topped off as my add fluid for the window light was still on. In the morning the next day, I went to Belle tire and paying them to do the rotation and check my fluids during the inspection. They showed me my cabin and air filter which were filthy and should've been pointed out if Tuffy really did an inspection. I've been going there for the past three years never a problem Tuffy now lost me as a customer and their ethics are horrible. I keep my car impeccable, and don't even know if the oil was changed. Never again and you should be ashamed to yourself.