I had a busted toilet tank that flooded my upstairs bathroom and leaked down to my kithchen. I was…read moreterrified to file a claim with my insurance company and shared with a few companies that I wouldl be paying out of pocket. I met with Juan - Inland Restoration, he was professional and understanding and assured me that he and his crew could handle my project. His team was so awesome that my project started with fixing my bathroom and kitchen ceiling, to doing the flooring in my entire house. I would hands down recommend Juan and his crew to my family, neighbors and friends. I will definently call him for any future projects. Yes you read this right!! So stop looking ... give Inland Restooration a call, you will not regret it.

The initial conversation seems to be smooth. Inland Restoration was hired to do both remediation…read moreand repair. Ever since the payment of remediation was paid, the communication went down hill drastically. I sent email and made phone calls for 4 days, none of that was responded. I am left with unfinished work and not knowing the process and what to do next. Absolutely had no idea what had appended. Inland restoration still haven't provided the documentation of the remediation including pictures and work logs that I need to review.

When my washer malfunctioned and started leaking water, it ended up seeping through the vents to…read morethe downstairs restroom. Naturally, I panicked and called my go-to restoration guy, only to find out he had retired. Thankfully, I found Tyler. From the very first call, he was incredibly responsive. He arrived around 6:30PM to inspect my home and had his team at my house the next morning. Tyler is very knowledgeable and helped us navigate another nightmare in our home. In terms of addressing the water damage, Tyler and his team did an exceptional job. I really hope I never have to deal with another water damage issue again, but if I do, I know I have a new go-to team I can count on! on!

Had some mold in garage due to water leaking through the roof…read more Quality Restoration did an excellent job removing affected drywall and spraying for mold. Would recommend.

We recently had a master bathroom shower leak causing damage to our upstairs closet, shower and…read moredownstairs kitchen ceiling. I reached out to Cut N Dry and they were absolutely awesome! From the first call to them to completion of the job the entire team were very professional and well orchestrated! Job Well Done Cut N Dry!

WARNING: Avoid This Company ​Do NOT hire Cut N Dry…read moreRestoration. Their substandard work resulted in months of extreme hardship, severe cross-contamination, and a job they ultimately abandoned. ​Cut N Dry was called in by the plumber, following a toilet leak in our master bathroom that affected the kitchen ceiling below. On day one, their crew failed to follow basic IICRC safety guidelines for a Category 3 loss. They performed mold remediation without a negative air pressure chamber, mishandled contaminated material, and left the house with incorrectly set up containments under positive air pressure. ​Shortly after the crew left, both incorrectly set up chambers failed, cross-contaminating our main living spaces and entire house, as we were allowed to run the AC. Although the next morning, Garrett, the operations manager, acknowledged the wrong set up of the containment chambers, and put up new negative air pressure chambers, he and the company refused to take responsibility for the resulting cross-contamination and its proper clean up. ​Despite photographic and video evidence, in addition to lab findings, they refused to follow IICRC guidelines, perform the required Condition 2 cleanup--including HEPA vacuuming, antimicrobial wiping, and HVAC evaluation--and instead abandoned the job, leaving us to deal with this enormous costly and time-consuming tasks, and live in an unsafe cross-contaminated house, they had created. ​As a result, we endured 2.5 months of extreme hardship, had to live in contaminated living spaces left behind, and were unable to use our master bedroom, bathroom, or shower which testing revealed harmful type and or level of spores. ​My advice to other homeowners: Based on our horrible experience with Cut N Dry, I would avoid them at all cost.

We've been our new home one year now, and it was time to get our carpets cleaned. We contacted…read moreShamrock, they came out to give us an estimate, Eric was very professional and explained the whole process, along with providing helpful information we did not know about carpeting, and it's care. The day of the cleaning the guys coming to do the cleaning first called to say they were on their way, and also offered to bring Starbucks coffee for us. Booties were worn by them, as well as providing us with them to walk on the carpeting after they completed the work. Protection was layed down on our flooring and around all corners so as not to damage anything in our home. As Eric explained during the quoting process, if we removed the small items from furniture they would put foam protection under that furniture so has not to damage the carpeting while it was drying. Very satisfied.

Superior sent Juan to contain the area for mold removal the same day. He was very informative in…read moreletting us know everything he was setting up for Monday's crew. Nice job containing the area. Thank you Juan!

Cesar and the team took good care of us. We had an involved restoration/construction process and…read morethey guided us, communicated well with us regarding timing and expectations so that we were well prepared, and then executed the plan efficiently, gracefully and on schedule and budget. Thank you to Cesar, Juan Chavez and the team for making a difficult process, painless and for the high quality work we returned to find. The house looks so much better for it!

We had flood damage in kitchen - CRC crew was very professional and timely. Their crews replaced…read morecabinets, backsplash and @1400 square foot of wood flooring and baseboards. EVERY task was completed professionally and timely. I HIGHLY recommend them.

Our upstairs bathroom ended up leaking through to our garage. Robert and his team at 1-800 Water…read moreDamage responded quickly potentially saving me thousands of dollars in repairs. He worked closely with my insurance company to make sure everything was covered and handled correctly. I appreciate Robert and his team (Jaime, Edgar, Phil and Rogelio just to name a few) for being professional, proactively communicating with us and making sure we were happy with the progress throughout the entire process. I highly recommend this company if you need any type of water damage mitigation and reconstruction needs!

Robert at 1-800 will go the extra mile for your business. He takes a lot of initiative and…read morecommunicates promptly. He was responsive to our requests. The estimate they provided was with the industry standard software, so it was easy to compare with other bids. They were in the ballpark as far as price was concerned. Although we ended up choosing another contractor, primarily over processes, Robert earned our respect for the above-mentioned qualities.

Requested a quote from these guys last month in regards to repairing water damages and replacing my…read moreroof. Although we went through a different companies (which I hope I won't be regretting down the line), the project manager Victor from ARG, has remained extremely kind, communicative, honest, and informative with any questions or concerns I have with expectations and work performed -- a true professional. I wish there were more people like him in the construction world and hope that we can come together during another project in the future. Wishing you nothing but the best, to Victor and the team! YOU GO, ARG!

We recently found mold in our back room and reached out to ARG Restoration and Construction. We…read morespoke with Mario, and he was able to respond right away and even came out for a same-day visit. Once we agreed to the estimate, he had his team ready to start the mold remediation within 48 hours. Mario and his employees were incredibly polite, professional, and respectful throughout the entire process. They treated our home and us with care, and communication was always easy. They took the time to explain everything, completed the remediation within the timeframe they gave us, and immediately followed up with the reconstruction of the room. They also went above and beyond by doing a complete wipe-down of our bathroom and taking care of several touch-ups. Our bathroom and back room look amazing compared to how they looked before! We would definitely recommend ARG Restoration and Construction to anyone in need of restoration or construction services. Thank you so much to Mario and everyone at ARG--you are all truly appreciated!

I had a leak in my master bathroom pipe, and after the plumber fixed the issue, I received several…read moreestimates from restoration companies. I chose Servpro, and I'm so glad I did. From the beginning, they were very attentive, answered all of my questions, and truly cared about the work that needed to be done. Their pricing was also very competitive. Dylan and Justin came out and did an excellent job. They arrived on time, were professional, and took great care of my home. They moved anything that needed to be protected and made sure everything was handled carefully. They cleaned up all of the debris inside the wall before setting up their drying equipment and thoroughly cleaned and treated the affected area. They returned exactly when they said they would to check everything and complete the job. Overall, I had a very positive experience and felt confident in their work from start to finish. I would highly recommend Servpro to anyone needing water or mold restoration. They made a stressful situation much easier to deal with.

I am so thankful for the work that ServePro of Claremont did! We had a sewage leak in our…read morecrawlspace and they came out quickly and were able to clearly explain the work needed. The quote they gave me was significantly less than the other companies who quoted me for the job (by thousands of dollars). Throughout the process, they documented with pictures and walked me through all services provided. Overall, this was a great experience and I would call them again.

We had a leak from our master bathtub into our kitchen downstairs through a can light. Plumber came…read moreout and fixed the issue very easily but recommended we reach out to a restoration company so they could inspect for water damage since we weren't sure if there had been any pooling in the ceiling or anything. He recommended Clear Coast Restoration. It was another week or so before we called them and they said they could come out the following Saturday. It had been a very slow dripping leak so we weren't too worried but they called back a couple days later asking if they could come later in the evening the next day to make sure there wasn't any major damage. Dillan (sp?) drove all the way from Rancho Cucamonga on a Monday night at 6pm to come and check this out! We live in Rancho Santa Margarita and despite the similar name, they are NO WHERE NEAR EACH OTHER! He was so kind and tested for moisture both upstairs and downstairs and even answered some questions I had about a creaky, warped floor. He had an ugly commute to our house and then drove all the way home for NO business! He was so kind and I felt so bad for having him drive all the way out here, only to find everything was totally dry! If we ever have a leak or restoration work that needs to be done, we know who we're calling. If they put this much effort into a possible job, I can only imagine the quality of their customer care when it's a real test of their craftsmanship. Thank you for driving all the way out to us and taking the time to inspect our (non) issue!

I can't believe it took me so long to write, but Jeremy and Clear Coast Restoration did the most…read morefantastic job ever I am so happy with their work and working with them. My place looks so fabulous. We absolutely love it. Thank you again.

I don't normally write reviews but I needed to make an exception in this case! Abbey and her team…read moreat ServPro are absolutely lifesavers! For years, as an insurance agent, I have heard glowing reviews about this particular ServPro location from my customers who had used them during their claims process. Two weeks ago I found myself and my family in need of their services when a pipe burst and water began to back up and flood half of our home. I called Abbey and she was calming, reassuring and most importantly fast! She had a truck and a crew at my house immediately. Throughout the entire claims process her team was professional and the communication was great. I couldn't possibly be more satisfied with the way Abbey and her team at ServPro took care of my family and our home. We are very grateful! I have always highly recommended Abbey and her team, but now that I have experienced her excellent service first hand, you can be sure that is only going to increase even more moving forward!! Thank you so much!

Servpro Upland:…read more Started off with the Monrovia franchise, which seemed very on top of things, but was transferred to the Upland franchise for Eaton fire remediation. They did not seem as professional, but they were responsive at least, even calling me specifically last week to say they were hiring weekend crews and was I open on the 1st (I wasn't) or the 8th (I was), both Saturdays in February. When Servpro didn't show today and I called to ask why, the office manager (Abbey Khoury) said that they don't work weekends. So then I asked why she had called last week to make the offer of service on a Saturday. She said she had no recollection of the conversation (and since it was a call, I have no proof of what was said). So back to square one for cleaning and remediation from the Eaton fire! Servpro Upland has tarnished the Servpro brand for me, for sure!