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    Top Dog Ranch

    3.1 (26 reviews)
    Open 7:30 am - 6:00 pm
    Updated 3 weeks ago

    Services - Top Dog Ranch

    Bath and groom only

    Pet boarding

    Private dog training

    Top Dog Ranch Photos

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    Recommended Reviews - Top Dog Ranch

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    Reviews With Photos

    Mercedes B.

    Honestly this place has been amazing for doggy daycare! I'm shocked the reviews are so low!! I bring my dog there 3 days a week and he comes back so happy and tired Overall the staff is so friendly and nice and they send report cards with pictures and how he did for the day! I would totally recommend this place!!!

    Baxter
    Sharon C.

    My only complaint about their groomer is that they're so popular that you have to call weeks in advance. Baxter comes out looking good and not frightened. I'm planning to take Baxter to daycare to play. This photo of Baxter is not right after a grooming

    Emails between Top Dog Ranch and myself

    If we could give 0 stars, we would. This review pertains to the puppy day school program at Top Dog Ranch though it reflects all corners from staffing to safety to training. Upon enrolling our 18 week old mini aussie into this program, we were not given any direction or what to expect regardless of spending $660 for two weeks (Monday-Friday) "training". Per what the trainer told me during the "complimentary owner training", they only train once in the morning for 30 minutes and once in the afternoon for 30 minutes; to break it down even further the trainer Johanna mentioned that training only lasts for 3-5 minutes at a time (due to short attention spans of young puppies). The rest of the time is spent in "daycare" where the dogs are left to play all day with no training and no adequate supervision. Our pup came home with bad habits and poor hygiene consistently. Commands we had worked on at home were being forgotten while her inclination to bark at people and other dogs increased daily. Some of the poor decisions made among staffing include: failing to answer phone calls or return calls. Training notes left unfinished or non-existent. Not giving schedule/training outline until the beginning of the second week of school having had to ask for it several times. Choosing to not call to conduct a game plan for treat issues (our pup can be picky--instead of asking us to bring more/new treats, the trainer Johanna opted to do nothing and found it humorous during owner training that she could not keep our puppy engaged). Failure to communicate to ensure our puppy ate lunch (front desk told us to give food to daycare specialists and then didn't follow up resulting in our 18 week old puppy not eating from 7am until her PM training--no lunch rendered at all; staff then blamed us for not "being specific" though they even labeled the food/treat containers....absolutely no follow up about why she wouldn't have lunch, this is an easy phone call but again no one answers the phone and no one calls back even if in the best interest for the animal). When we did voice our concerns, we had a trainer act as a manager promising change--that change never came, every single day the issues grew to be more and more out of line. The "complimentary owners training" was not even mentioned until the end of the first week where they caught me at pickup on Wednesday and pushed me for a training session for the next day at 3:30. That training ended after 15 minutes with no real objectives made or carried out. Complete waste of time. Not once did someone mention I would need to bring treats as our puppy was not interested in the ones that I sent her with. Our puppy came home with a leg injury, more than likely happened during outdoor playtime, they allow dogs of all ages to play together with next to no supervision. Furthermore, our fun loving puppy would full body resist going into the building by the beginning of the second week. She did like some of the people there, but the last day that we decided to take her, she started to cry upon arrival in the car and refused to enter the building on her own. We did not complete the two week program due to her response to the facility. Every day our puppy would pee and poop as soon as she was released from her kennel area at Top Dog. Once, she couldn't even make it outdoors, she peed on the floor while I was waiting for her in the pick up line. This was a consistent trend even after asking staff to take better care of her potty breaks. Screenshots in photos are to show just how little the staff cares to give information, to keep in touch, to do the right thing, or to adjust their shortcomings. We are writing this review to URGE other owners to please please please seek training/care elsewhere. This company only cares about payment--only cares about the comfort and convenience of the staff/establishment. We hardly received an apology let alone a refund for this nightmare of an experience. Do not send your dogs here!!!!!!!

    Jax the boxer having a grand ole time with the other doggos! Showing off his smile
    Andrew S.

    My doggos love Top Dog Ranch! I have two very energetic boxers and they seem to really enjoy their time here. Today I dropped them off for their third grooming session/play date at this facility, and as always they both came out looking refreshed and not wanting to leave! Every time I pick them up I could tell they had a good time, especially on the car ride home, sleeping through the entire drive (which is rare). You can tell pretty quickly whether or not your dog enjoys certain people/places, but after only the first visit, my fiancé and I knew Top Dog Ranch was a keeper! One of our boxers is especially difficult. She's an older dog and has a tendency to act up when the attention isn't solely on her (because she's the queen of the house). It's always difficult to find doggy day cares/grooming services that she is comfortable with, but it seems like she's happy with the amenities provided here! The employees seem to have a good system in place that allows each dog the attention they need! They're also super accommodating, sending little daily reports with pictures to keep owners updated! It's cute. Overall 9/10. Employees are always upbeat when I drop off the dogs, and they seem to be big animal lovers themselves. I've definitely experienced animal grooming services where the employees were obviously not dog enthusiasts, but not at Top Dog! Their app is also super convenient!

    Sadly, I can no longer give my referral to Top Dog Ranch in Broken Arrow, OK. I have taken my dog to Top Dog Ranch 1-2 times per month, to keep up her socialization skills and provide some stimulation, for the past 18 months or so, as it is close to my home. It was good for the first 9-10 months, then I started noticing injuries here and there. When I began bringing the injuries to their attention, after the 2nd or 3rd time, they just started segregating her and would not communicate the reason why when I continually asked for communication. She still came home with splintered and and broken toenails, which I'm sure is from playing catch and fetch (which she loves to play) in a confined area with wood chip mulch and would run into the chainlink fence fetching the ball. Also, she began barking all the time, which she had never been a barker before that (she was almost 3 yrs old when she began going). I believe that part of the problem is that they use people who know minimal to nothing about dog training and behavior for the daycare. My dog thrived at Spirit Dog Ranch where she went prior to here for a couple of years. The only reason I stopped taking her to Spirit is because it was quite a drive to get her there and then for me to get to work, in addition to the year of road construction that caused time delays, for a 60 minute oneway commute. As it seems to have gotten much worse in the last several months, we will be returning to Spirit Ranch as it is worth the drive to know there are trainers assisting with the daycare and she will be well taken care of, safe and happy (and I will be too!). Additionally, after checkout, they email a few pictures of the morning session, which I've noticed they also use a couple of standard phrases. I first noticed this when she was segregated with pictures of just her and not in group photos with the phrase to descibe her day as seen in the attached copies of two separate visit photos, with comments that they sent, in which she is clearly alone; this has happened a few times. I also want to note, two bright spots are she was always happy to see Erica at the reception desk (who is always welcoming with a smile), and Caitlin who used to be her daycare person.

    This place left my English Bulldog outside way to long. This is a hotspot that turned into a skin infection. When I picked him up it hadn't even been cleaned at all. It was covered in yellow discharge and blood and the smell was awful. My boxer was covered in hives also. They are both home on meds and recovering. $500 for the week and $400 for the ER visit. Never returned my call nor did they call to check on them.

    Lulu and friends at TopDog

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    5 years ago

    We purchased the in-home training sessions - DJ and Kym were amazing! They taught us so much about training our new pup. I highly recommend!

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    Ask the Community - Top Dog Ranch

    Review Highlights - Top Dog Ranch

    Honestly this place has been amazing for doggy daycare!

    Mentioned in 2 reviews

    Read more highlights

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    We thought our boy had a UTI. We went online and easily booked a same day appointment. When we got…read morethere Dr. Sharon Baker was so nice. She listened to our concerns and even watched a small video we took of our dog. She was concerned and recommended we get an X-ray if we wanted. She was not pushy. She just said we need peace of mind that it's not something else. She was right. Our little guy had bladder stones and one stuck in his urethrae. She called in the surgeon, Dr. Don Schmidt. He rearranged his schedule and got our boy straight in for surgery. We didn't have to take him someplace else or wait another day. That was so nice. He had his appointment at 2pm then surgery shortly afterwards and we had him in our arms by 6:30. I'm so impressed with them. Also, we asked for a refill from a previous vet on some anxiety medicine for him. Dr. Baker was like, no problem. She told us to order it through Chewy since they didn't have it in stock and we needed it quickly for the fireworks coming in a few days. She said she would take care of it on her end and give authorization to Chewy when they called. The only thing I was kind of disappointed about was the tension at the front desk when we checked out. There could have been better customer service there. But overall we were happy with the service and the amount of care from the vets. Update: When we got home a few hours later, our dog was wincing in pain. We gave him some of the meds the doctor gave us but he still winced terribly. We had to take him to the ER and leave him overnight to get a slow drip of pain meds. Update -2 weeks later- Midnight is doing so well. He seems like he has gotten two years knocked off his age. He's getting around like a spring chicken. We went back to get stitches out and the staff was excellent. The front desk staff took time to talk to me about my dogs, and Dr. Baker met with me and discussed what we need to do for Midnight going forward. She wrote it all down for me so I could look over my options. I am very pleased and will return.

    I've used this hospital for 5 years and while I've historically been pleased, I feel like they have…read moregone through significant turnover in the past year or so, of their front desk staff. Recently saw Dr Webb for my dog. First experience with her and she followed all my recommendations for testing. My dog ended up going to ER the next day and had to be admitted. No one from Good shepherd followed up with me the following week, even though the ER had sent them the hospitalization summary. On Tuesday, I called to tell the front desk my dog had not eaten anything g since at least Sunday, Requesting a vet call me to discuss options. She acted like I had asked her how to fly a plane--totally lost. I called again and spoke with someone at the front desk. This is now 4 days since my dog has not eaten and asked for a vet to call. This is now Thursday and not call from anyone! Very, very disappointing.

    Village Veterinary Animal Clinic

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    Great place to take your pet! I highly recommend them. Super kind and professional staff. Always…read moreupfront about all costs and potential issues when dealing with any procedure. Good atmosphere and good people. I use them for all my vet needs.

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