Dogs stay in cages. New management acts as though they don't care as much as old management. For…read moreexample when I took our dog in, we usually walk around the back of front office and drop them off. Girl today just stared at me until I asked if she was going to take my dog. Something's different, just not the same as it was. Bouse Fur house doesn't have cages but little rooms with cots and they leave dogs out all day.

First, the positive. The staff at TDR are extremely nice and really seem to truly love animal. So…read morethere's that. Now, the negative. Their prices are incredibly overpriced. Our boarding facility in California: 1. Charges $30 less per day. This is Oklahoma, not California. The prices should be priced accordingly. 2. Has a dedicated play area for each kennel which is considered an indoor/outdoor run. This is open 24/7. 3. The kennel's owner or staff are on the property 24/7. Our issues with TDR is if they really cared about their tenants, they would have staff on duty 24/7 for emergencies. If something happens after 6pm, your pet is screwed. They won't be checked on until 6 the next morning. That is not acceptable in our book. Another issue is our dogs can't hold their urine for 12+ hours and they urinated on their beds. That NEVER happened at our kennel in California. Now, we have to replace 2 expensive dog beds and to top it off, a dog chewed off the corner of their feed container. Our dogs are trained and wouldn't do that. Needless to say, TDR is off of our preferred list of boarding facilities. A sad lesson learned on our part.

Dog loved it so well he didn't seem very excited to see me at all. Place cheap and easy to see your…read moreanimals in a pawgress report.

This place is such a gem! I love bringing my dog here and knowing not only will she be taken care…read moreof, but she'll have so much fun! I love that petsuites personalizes your pet's experience, whether it's daycare for a few hours or overnight boarding for several days. My dog has done enrichment sessions, where she makes paintings by eating peanut butter and cheese smeared onto a plastic-covered canvas and I love those paintings so much. The staff keeps you updated through pawgress reports on how your pet is doing, and they're so friendly! I've recommended this chain to people all over the country!

We brought our dog Leia here yesterday to get her shots and both the vet tech and vet were amazing…read more I love how you go in and are roomed right away so there's no chance of altercations between the animals. The front desk girls were really nice too.

We thought our boy had a UTI. We went online and easily booked a same day appointment. When we got…read morethere Dr. Sharon Baker was so nice. She listened to our concerns and even watched a small video we took of our dog. She was concerned and recommended we get an X-ray if we wanted. She was not pushy. She just said we need peace of mind that it's not something else. She was right. Our little guy had bladder stones and one stuck in his urethrae. She called in the surgeon, Dr. Don Schmidt. He rearranged his schedule and got our boy straight in for surgery. We didn't have to take him someplace else or wait another day. That was so nice. He had his appointment at 2pm then surgery shortly afterwards and we had him in our arms by 6:30. I'm so impressed with them. Also, we asked for a refill from a previous vet on some anxiety medicine for him. Dr. Baker was like, no problem. She told us to order it through Chewy since they didn't have it in stock and we needed it quickly for the fireworks coming in a few days. She said she would take care of it on her end and give authorization to Chewy when they called. The only thing I was kind of disappointed about was the tension at the front desk when we checked out. There could have been better customer service there. But overall we were happy with the service and the amount of care from the vets. Update: When we got home a few hours later, our dog was wincing in pain. We gave him some of the meds the doctor gave us but he still winced terribly. We had to take him to the ER and leave him overnight to get a slow drip of pain meds. Update -2 weeks later- Midnight is doing so well. He seems like he has gotten two years knocked off his age. He's getting around like a spring chicken. We went back to get stitches out and the staff was excellent. The front desk staff took time to talk to me about my dogs, and Dr. Baker met with me and discussed what we need to do for Midnight going forward. She wrote it all down for me so I could look over my options. I am very pleased and will return.

Have been going here for quite a few years. I have many cats and they have taken great care of each…read moreof them. When there have been issues of not being able to get to the vet or getting home from the vet, they went out of their way and gave me a ride. They got 2 adorable office cats, Crabby and Sunny, that are up front usually to greet everyone.

if I could give less, I would. they kept my dog to run tests FOR A WEEK. When I went to pick him up…read moreto take him to another vet, he was SCREAMING in pain. he had chewed the nails of of one paw, pierced his own lip from biting it in pain, and had sores on him from sitting in his own urine. i BEGGED then to let me come get him so I could take care of him and they said they had someone taking care of him. how many days had he been screaming in pain and they just let him???!!!! makes me sick

We needed a new place to board our pups, 2 Golden Retrievers and a Husky (still a puppy at the…read moremoment), and Broken Arrow Pet Resort and Spa had been recommended by several people. We went by there unannounced to check it out, and we were given a tour on the spot, and their process was completely explained to us, and they answered every question we asked without any hesitation. This impressed us. We first took our older pups for a daycare play day, and they loved it. It went very well. We then boarded all 3 of our pups for a weekend, and all went great. We have met many of the people that work there, and they are all so nice and pleasant. You can tell they really care about the pets they care for. Our pups have all been back for daycare since, and will go back more in the future. They get so excited when we take them. We completely trust them with our fur babies, and know that our babies are receiving great care. I highly recommend them.

I have been here 2 times so far with my 14lb chiweenie when I go to Tulsa once a month ..she was…read morescared at first both times when staff came near her but she does that with new people or dogs . I got a picture of my dog when I emailed them to show me and to see how she was doing ( I gave my phone # in the email so they could text me). I understand they are busy so YOU will have to email or even call to ask and have them send a pic or see how they are doing. My dog seemed to like it there and was tired both time while sleeping on the way home. The staff are really nice and answers your questions but you do have to get the canine influenza shot now so ask your Vet if they have that specific shot since my Vet didn't so had to take my dog to another Vet for that shot . This Pet resort is what I have been looking for

We recently moved to South Tulsa and needed to find a new vet clinic for our pups. With the…read moreconvenience of RTAH being within minutes of our neighborhood, we decided to give them a shot. I spoke to Jenny at lengths on the phone when I made the initial appointment to obtain pricing and what care package would best suit our needs. We arrived the next day for our appointment - the facility is nice and clean! We were taken to a room by Monica who had quite a bit of knowledge and suggestions for flea/tick prevention, etc. Then we got to meet with Dr. Caruso who we absolutely adore! She has excellent bedside manner, took the time to listen and provide her feedback/suggestions based on the needs of our pups. She suggested that we do a courtesy dental check in 6 months as it just wasn't necessary to spend all kinds of money for dental cleanings at this time - our pups are getting older and we don't want to unnecessarily put them under for a cleaning, if it's not necessary...we appreciated Dr. Caruso's guidance and expertise - she genuinely cares and wouldn't suggest something that isn't necessary just to make a quick buck. She has integrity and high ethical standards. One of my pups has a known vaccine reaction so he always has to be pre-medicated. Dr. Caruso shared that most small dogs react to lepto, so did not get him vaccinated for that nor did we pre-medicate him. Unfortunately, my pup did react, so we discovered it was likely the rabies vaccination since he was not vaccinated for lepto. My pup was taken back and treated with a round of antihistamines and steroids - Dr. Caruso was very kind to comp those two injections. Our pups have "alerts" on their accounts now so that the RTAH staff know what allergies and special instructions to follow when our pups are seen - Monica even showed us the alerts so we were comfortable about the notes listed. We talked about switching dog food and Dr. Caruso walked out into the lobby, showed me the dog food and even grabbed the bag of dog food and carried to our exam room for us. The next day, Dr. Caruso called to check on the pups and also to provide us with fecal/blood work results. She told us to call if we even needed anything. Quite frankly, coming from a family of veterinarians, I'm extremely picky, with high standards and expectations when it comes to the care of my pets. Dr. Caruso and the gals at RTAH we're stellar - we will definitely be back and look forward to continuing a relationship with RTAH!

I have used Rivertrail since they opened. Dr Hooley and the team have always been amazing with my…read morepups. I highly recommend.

Our goldendoodle is cared for and adored by the whole team at APP. It's a wonderful business and…read morethe staff really knows dogs! Peaches is going on her 5th with THE Pack and her joy at going never dims. Her tail just wags and wags and wags! A special shout out to Caiden! She's the human big sister we all long for!

The team at A Peaceful Pack is truly incredible! Our rescued dog is one of the most fearful dogs…read moreI've ever met, and Hayden, Brie and the team were able to make tremendous progress with him during the board & train experience. They are true experts in their field. This has literally changed our lives, as we're now able to have guests in our home again. We'd tried other trainers in the past with no significant progress. I am so thankful we found A Peaceful Pack and brought our crazy boy to them!

Don't bother calling. They aren't taking new dogs. At least that's what I was told after I gave the…read morelady what kind of dog I have. She seemed happy when I said my dog would be a new client. Then after asking what kind of dog I had and how much she weighed, her tone changed and she told me they weren't accepting any new clients for a few months. I guess she didn't want to deal with my very sweet doodle. I'll go to another groomer and tip them even more $$$.

I have taken my pets to Aurora over the past 30 years. Their facility is immaculate. They are…read moretruly experts offering excellent care and grooming services.

I have taken my four dogs here for almost three years after we moved here from Georgia. At first, I…read morewas extremely pleased. However, I began to notice that the vets kept leaving. Not a good sign. Then I began feeling as if they were pushing treatments and vaccines my dogs didn't need. My final straw came when I kept telling them that my girl had a UTI. They didn't test her, but kept pushing other treatments. She got worse, and when I finally insisted on an ultrasound I learned that 1. She not only had a severe UTI, but also a very large bladder stone and infection. (They also charged me $10 to shave a 2" section of hair over her vaginal area on the 3rd visit. I could have done that!). All told, we ended up spending an enormous amount of money and time on a surgery we may have been able to prevent. On top of this, I have another dog with hypothyroidism. His meds ran anywhere from $28 to $38 dollars per month. I've switched vets. The new vet gave me a prescription for his meds. IT WAS LESS THAN $5!!!! This vet is for the rich.

Dr Burke and all of the staff have been so compassionate with our Stella. The level of care she has…read morereceived is above and beyond what we could have expected. We would recommend them to anyone!!

Employees greeted us upon arrival and were super nice and helpful! Facility supplied everything we…read moreneeded to bathe our pup, we will definitely be back. A+ experience!!

Until today, I have always been satisfied with SDW. I have been a customer for several years. SDW…read morehas posted hours of 10:00 to 6:00 on Sunday. I walked in at 5:11 this evening hoping to wash my dog. The employee made eye contact with me immediately from the back room. I stood at the counter waiting for 5 minutes. This wasn't a problem for me until the employee told me that I was too late for a wash. That they stop taking self wash customers at 5:15. It was 5:16 by their clock on the wall. The employee stood in the back until it was after time and turned me away. I was very unsatisfied and very surprised by the poor 'customer service'. There are multiple self serve dog wash businesses in the area. I will start using one of the businesses that I typically pass on the way to SDW.