DOUBLE-COAT OWNERS BEWARE…read more This shop hires dog washers, not groomers. They are great at giving baths, and they are nice people, but being nice doesn't mean you're good at what you do. My parents have owned pomeranians for years and have been going to these people for a long time. Never once have I seen one of those poms with severe matting, and yet, these poor dogs come back shaved to the skin. If a dog's fur is matted, as a groomer, you take the time and make sure it's taken care of. If the coat is severely matted, you shave the coat. If the coat is difficult to untangle, you have a difficult job to do. You don't take short cuts and shave a dog, to possibly ruin the way their fur grows for the rest of their lives. I swear this salon doesn't know how to give a scissor cut to save their lives, and the way they shave dog's with hardly any matting goes to show the laziness and lack of care they have for the pets that we pay to have groomed. I'm surprised that I'm just leaving a Google review and not coming to have a discussion in person. If it were possible, I'd sue if the dogs fur didn't grow back the same. (I'd include pictures if my phone was allowing, but it makes me mad every time I look at them. My youngest niece was in tears when she saw the dogs.) Services

Very responsive to my request for services. Super friendly and did a wonderful job grooming our 1…read moreyear old Mini Poodle. We will continue to be customers in the future for both of our dogs.

New to Tulsa and decided on Bows & Bones after searching Yelp and Google. While it helps they are…read moreclose to my house, I have traveled quite a distance in the past to get Arthur the Bedlington Terrier groomed because not a lot of people know how to do a decent Bedlington cut. I was so impressed with Jamie--she did a beautiful cut. She was also attentive to his ears, for which I am grateful--they had not been plucked well at my just-before-moving appointment and she took care of it with an extra walk-in quicky. Now he's been groomed twice and I am SO SO PLEASED! Delighted to have found this great little salon. Love that you can find gems in the midst of a lot of costume jewelry, if you know what I mean . .

We love Bows and Bones! Jamie and Tina are amazing. They're CPR certified for dogs in addition to…read moregroomers. It's a fear free environment without cages. Owners are welcome to stay and watch. I find the prices fair and Stevie always comes home smelling great and silky soft!! I also love that Jamie and Tina donate their time to local animal rescues whenever they can, and even had an angel tree this Christmas season for one. Jamie specializes in grooming dogs who wouldn't do well in "traditional" salons, and does a great job with all of them. Doodles, corgis, aussies, Pyrs, they all get amazing care. Couldn't recommend them any more!

I took my cat in today to get groomed he is a long hair ragdoll. He had a good bath and a good…read morebrushing and he smelled absolutely amazing when I picked him up! Heather took the time to keep me updated and even sent me a darling picture of him when he was ready to be picked up. Very friendly service! I highly recommend this shop and love to shop local!

Highly recommend this place!! We've been going here for years and my dogs always get the best…read moretreatment! One of my dogs is anxious and she does great there.

Called three times and left three messages. No return call. I can't recommend a business with no…read morecustomer service.

Have been going here for quite a few years. I have many cats and they have taken great care of each…read moreof them. When there have been issues of not being able to get to the vet or getting home from the vet, they went out of their way and gave me a ride. They got 2 adorable office cats, Crabby and Sunny, that are up front usually to greet everyone.

if I could give less, I would. they kept my dog to run tests FOR A WEEK. When I went to pick him up…read moreto take him to another vet, he was SCREAMING in pain. he had chewed the nails of of one paw, pierced his own lip from biting it in pain, and had sores on him from sitting in his own urine. i BEGGED then to let me come get him so I could take care of him and they said they had someone taking care of him. how many days had he been screaming in pain and they just let him???!!!! makes me sick

WORST SERVICE HANDS DOWN!!! IF YOU CARE ABOUT YOUR PET BEWARE!!!…read moreCHECK OUT ALL THEIR FAKE FILTERED REVIEWS TOO!!! NICEEEEE..... WE ALSO REPORTED THIS PLACE FOR ANIMAL CRUELTY. We took our cat here, they said to drop him off before 10:30am. which we did. They stated he would be ready at 5:45pm. They placed him in his carrier upon arrival. When I got home, his back legs and tail where covered in dried pee. He had pee'ed all over himself! My husband calls there as soon as we got him home and noticed it. He gets the answering machine, as they were closed, so he had to get him in the shower to wash him! This is what we pay $55 for??? To have to bathe him again after we just had him groomed?? They offered to do the bath again if we brought him back up there! UMMM NO!! Lets stress the guy out more, and no we already bathed him! The manger did call after it was too late, we already had him in the shower bathing him, so he had the owner call him directly. The owner is HORRIBLE! I am surprised this place is still open!! The owner stated we should go somewhere else, we asked to be refunded 1/2 (as we felt this was a fair option even the stress this put on our cat) and she said no! She was rude and unprofessional! The sales manger states this place doesn't have liter boxes!! So how horrible is that, so the poor guy held it as long as he could then wets himself!!!! UNBELIEVABLE!! Not to mention he sat at the water bowl for 10 minutes drinking when he got home, so I assume they gave him no water either. To me, this place sounds like a great place to get a pet tortured!! I WILL NOT STEP FOOT IN THIS PLACE!! I highly stand behind my review as my pets are my kids!! This place is like dropping your kid off to a daycare with no diapers and no milk! The owner doesn't understand the concept of customer service and treated us with disrespect! Going to stick with our prior groomer, thought trying this place since they were a few bucks cheaper would be better option with it being closer, but HECK NO!! STAY FAR AWAY!!!

Walking into the place it smelled like poop!! I should have never left my cats with them. I had a…read morebad feeling about it. Though I've read good reviews, which I'm guessing it's fake reviews. If I saw the bad reviews before I would have never gone. One cat came home smelling like smoke and looked like a blind person cut his hair. It was all over the place and uneven and his front two legs were skipped completely. He had brown streaks across his face and Everytime I asked what was on his face, I was ignored. My other cat came home smelling like urine. His back two legs were yellow. His fur is white back there. It looked disgusting! My cat who loves to be held and has never hissed before...started to hiss when I picked him up. I'm worried he wasn't handles very well and is traumatized by the experience. My other cat stayed loving. Never going there again!!!!

$160 to wash/deshed 2 dogs. They couldn't dry one of the dogs & she looks terrible & the other dog…read morestill has tons of loose hair. TERRIBLE place to go for dog grooming or any dog services. Their services here are SLOPPY as described. 0 STARS!!! Staff is rude & can't do their job. Everyone needs to be fired & hire professionals if you want to charge $160 for a dog bath.

Broken Arrow OK (NOT SanFrancisco) Have used them for a long time as the raised 'tubs' are helpful;…read morebut today was last time. The facility needs some TLC. Additionally, having my dogs nailed filed the person doing it pulled her leg back, my dog whimpered and I spoke up; then my dog let a low growl. The person doing the filing was not friendly (no smile, did not address dog by name, or speak softly to her) . I have never had concerns before, but I can take her elsewhere for nail trim and will go back to bathing at home.

We've been bringing our pup to Tamisha for the past four months, and she consistently provides…read morehigh-quality grooming with a personal touch. Our sweet girl always comes back clean, fluffy, and clearly well cared for. Tamisha also offers thoughtful advice on Luna's overall health, which we really appreciate. Can't recommend her highly enough!

I wish I could have supported a local small business but this one is not reputable. I'm not sure…read morewhy one groomer has an assistant to schedule things for them, but it sure messes up communication. Very unorganized and non chalant. No thank you!

We've lived in Tulsa for decades and have always utilized PetSmart as our official groomer. The…read morekids working at PetSmart are nice and respectful, but our unexpected grooming experience at Aurora Kennels/Grooming facility has made us immediate transfer customers. We have a beautiful black Cairn terrier named Milo. He is a handsome, energetic, bundle of curiosity and life. We took a vacation recently and needed to board him. Aurora's policy is to have all dogs bathed on check-in and they must have current vet records showing up to date immunizations. They offer a bath and grooming package for dogs boarding. We took it and wow. For the first time ever we've had people stop and ask what breed of dog Milo is and how cute he was. Everybody in my family on the day of pick up commented about how fantastic he looked and was acting. He strutted around the house and yard like he was a prime stud dog. Tail straight up and head high, as if he knew how he looked. We laughed out loud. The difference? For the first time ever our Cairn was cut perfectly to the AKC Cairn standard. Not like a short haired rat that was being used as a grooming dummy to train novice grooming students. The facility and kennels were very clean. The workers very professional and informative. Great listeners. One employee, Julie, in conjunction with her AKC judge husband, own the number one ranked champion Saluki in the nation. Their dog won Westminister last year I believe. They understand dogs and have worked with them all her life. For compassionate care, communication, cleanliness, thoroughness, and such a pleasant disposition that only Chick-fil-a employees seem to exude in today's service sector, I give Aurora Kennels/Grooming 5 stars without reservation.

Don't bother calling. They aren't taking new dogs. At least that's what I was told after I gave the…read morelady what kind of dog I have. She seemed happy when I said my dog would be a new client. Then after asking what kind of dog I had and how much she weighed, her tone changed and she told me they weren't accepting any new clients for a few months. I guess she didn't want to deal with my very sweet doodle. I'll go to another groomer and tip them even more $$$.