Worst Credit Card Service of all time! They don't listen to…read morethe customer, just read a script. If you like dealing with the blue hair septum ring crowd this is the credit union for you!

I'm not making up the $5000 about insurance. It was my fault that o didn't pay my auto insurance…read morefor two months bc I thought I was saving money by cancelling it when I was away for work for two months and not driving my car. I didn't realize you could not do that - SO they charge $500 per months for austin insurance but make you pay for an entire year to make up for it. Whihc is about $5000. So yeah. This bank robs working people.

I had been shopping for a used pickup for days. I stopped in at Used LLC. Salesman Zeke asked me…read morewhat I was looking for. When I told him what I wanted and my budget, he had several recommendations. We went through the process of elimination. He was never pushy or tried to sell me over my budget. Everyone there was very friendly. No high pressure. I found a truck that fit just right.

I was a serious buyer ready to move forward on a 2004 Cayenne S. I even had a mechanic cleared to…read morecome out with me for a Saturday appointment. I was very clear from the start that I needed to confirm a few specific mechanical details before making the drive from south of Portland. Specifically I asked for a cold start video to listen for engine health and a quick confirmation on whether the coolant pipes had been upgraded to aluminum. These are deal breaker items on these cars and it takes less than two minutes to check. Despite calling the main office and texting both the business line and a personal line for a salesman named Chris I got absolutely nowhere. I waited over 24 hours for a simple response and was met with total silence. If a dealer cannot be bothered to provide basic transparency or even a "we are working on it" text to a vetted buyer with an appointment then they are telling you exactly how they operate. It feels like they are just waiting for someone who won't ask the right questions about the car's history. I ended up cancelling my visit because the lack of communication is a massive red flag for any major mechanical issues they might be hiding. If you value your time or want a seller who actually stands behind their inventory I would suggest looking elsewhere.

(If there was a "0", I would have chosen it.)…read more Background : I am a car loan customer whose family owned a car dealership for years. I have also worked in 6 countries and very adept at even international banking. I have a credit score of 820 and have been paperless for 15 years. Columbia absolutely mishandled the processing and communication with my pay-off 6/2024. Two and a half months ago, I called Columbia...to make sure if the payoff process, the amount, remaining interest, etc. Proactively, I asked if there was any final steps I needed to take, knowing I would have to wait an additional 6 weeks for State paperwork/title. At that time, I was verified as always having been on autopay and there would be no further action required by me for payoff. No email was ever sent to me about a final interest payment of $10.13 being due. After payoff, the usual automated email was sent to me for $560, which had already been paid and I knew was no longer owed. While I was waiting for payoff confirmation from Columbia, days later, they sent me to their 3rd party collection department. Again, I received no notification of the final payment of $10.13 being required. The 3rd party collection department sent an email to me a week later...using words like "delinquent", "past due balance", and "past due date". *4 Columbia Agents refused to acknowledge their failure to communicate. *After demanding a letter of apology for their ineptness, 2 even hung up on me. *1 agent even lied saying that a Supervisor had been trying to call me; my call history showed nothing. *1 agent blamed me for not going online and seeing I had the $10.13 due. She said Columbia didn't need to send me a final email about the payment being only $10.13 instead of $560. *1 Agent said I should have been more responsible. I reminded her of my 820 credit score and asked her to pull up the record of my proactive call several months prior; she refused. Everything pertaining to Columbia Credit Union is absolutely unprofessional and full of stonewalling; no one ever acknowledged any error in their communication of policy and procedures. NEVER TRUST THIS CREDIT UNION TO COMPLETE THEIR PROFESSIONAL TASKS OR CORRECT THEIR ERRORS. CHOOSE BECU instead!!!

WOW....was attempting to do some phone banking and was on hold for over ONE HOUR! Answer your phone…read moreColumbia Credit Union!

I have had these guys as my truck title holders for years, and they have worked with me through bad…read moretimes , hard times , and detrimental times . They have been kind and helpful this entire time! I appreciate the compassion shown to me . thank you

The ONLY way to make your payments is to pay with a debit or credit card over the phone with a live…read moreperson. We have a car loan which should be paid off this month but we can't reach anyone and emails and voice mails are ignored. I've left voice mails for both their President and the registered agent and no response. The State of Oregon says their corporation status has expired. About 6 months ago they stopped reporting to credit bureaus. We just want to pay the loan off and get the title for the car.

Krista Hanson, at Dick's Auto Loans was AMAZING! We are currently going through a bankruptcy and…read morecredit issues (trying to improve our credit); and needed a new(er) vehicle for my commute to and from work. With our issues though no one would finance a vehicle for us and we didn't have the cash to purchase a reliable newer vehicle on hand. We tried to work with a number of finance deptartments that claimed they could get us into a vehicle or specialized in "bad credit/bankruptcy financing" and none of them ever came through or it was nothing but a headache to try and work with them (having to chase them, calling them and not receiving calls back, etc...). I spoke to Krista on a Wednesday morning, by Wednesday afternoon she had called us back and texted the link to three different vehicles that would fit our budget and criteria. Thursday we went up to Hillsboro to meet with her, it took about 4 hours (shortest car buying experience ever!) from looking at and test driving a number of cars (more than 3) to driving home in our new-to-us 2012 Toyota Camry. We would completely recommend anyone having credit issues to contact Krista Hanson in the special finance dept at Dick's Auto Loans. She was a dream to work with. No pressure, very friendly, and honest. We were tempted by a different vehicle but knowing how many miles would be put on the vehicle we purchased she honestly pointed out that the Camry was bigger, less $$, and would hold it's value much better than our other (newer) choice. She has won our business from now on! On another note, Dick's Hyundai has amazing service! All the sales people and employees were so friendly and helpful. Always asking if we needed anything and checking on us. Made the already good experience just that much better!

They gave me a loan when no one else would, and at a better rate than others had quoted me. They…read morebasically saved my life and livelihood! Even if you have phenomenal credit, please consider these people! I love being able to support local business as well. I am very new to loans and such, they were very, VERY patient in explaining all the details to me. They even gave me a detail-oriented printed out chart explaining all my payments for all 48 months, and what they would be if I paid at a three-year term....better than another popular loan company who shall not be named who loans to people with bad credit. They were able to take my payment over the phone, or direct pay through my bank. I have only had my loan for a couple months now, but so far, so good and I will recommend them to everyone I know! Thank you Bridge City!

From the owner: Welcome to Bridge City Lending!…read more We specialize in Auto loans for people who may have had credit issues and are looking to rebuild their credit. We offer financing for individuals who have suffered repossessions, bankruptcies, medical collections, or other financial hardships. We are here to provide the financing you need to secure safe, reliable transportation for you and your family, at a payment you can afford.

I worked with Trever, Scott, and Guy, and they truly bent over backwards to make sure I was taken…read morecare of. Right after purchasing my vehicle, I ran into an unforeseen issue with the coolant shutoff valve--a common quirk with this model--and the team at D&C Motors did everything in their power to resolve it, ultimately covering the cost of the repair. It is so refreshing to know that there are still honest, high-integrity dealerships out there. I can't express how grateful I am for their support. I'll definitely be spreading the word and hope to return in the future for my next car!

HORRIBLE SERVICE FROM THEIR TITLE DEPT. I can't get Brandy Hendrix to do her job. I bought my car…read morein September and paid it off in December. I have reached out to her at least a dozen times. No one answers the phone and she avoids calling me back. She will text me and promise things and apologize but still no pink slip! Not to much to ask after 4 months. This dealership seems to have a big turnover in personnel. My salesman is gone and so is the finance guy. BEWARE!

Brent Schopp help me get a personal loan to help with my finances. He was very helpful and through…read morewith explaining everything. Very nice guy.

They will go after you for garnishment after 7 years and the debt fully drops off your credit…read more Truly the definition of robbery, wait until they get the fees 4x the tiny loan they give anyone that walk through the door, they have zero understanding during hard times. Zero call backs, zero heads up, zero effort to do anything for you besides your money.

0 stars. You all need to learn how the hell to talk to people. Julie especially is the rudest most…read moreinterruptive person at the company. Has no customer service and has no understanding on how to talk with ANYONE. Do not recommend this Loan service whatsoever. Julie, you need to learn patience and probably some manners. The fact of you interrupting after every question you want me to answer to say your piece is NOT how you speak w a customer especially with your attitude like I wasn't supposed to speak in the first place. Do better and maybe quit because you're a horrible person and employee to your customers.

This place is nasty, unprofessional and flat out rude. Four days late on a payment and I get…read moregrilled about how life works. Go with another lender.

Great service! Very good at taking care of me!! I am very satisfied with the services of united…read morefinance!

I worked with united finance after searching for a place that could provide temporary help due to…read morean upcoming surgery that I am having. As a veteran, I greatly appreciate them being very responsive and fast. I would highly recommend them.