I'm giving it 5 stars because Robert in framing is amazing at his craft and has amazing customer…read moreservice!!! I will be back for any of my framing needs to see him!

I am very pleased with exemplary customer service I received from Robert Figiel @ the Bloomingdale…read moreStore #570. Robert was extremely helpful with my custom framing project. I had six (6) large original prints from my personal travels abroad. Robert's guidance and consultation was greatly appreciated! He was very knowledgeable of the framing products and has a keen eye for detail and design. He kept me informed of the progress. He made the process fun and stress-free!! Robert is the absolute BEST!!!! Sandra (Warren) Holder

They get one star only because they have a large inventory of product, both in store and online…read more Everything else about this store is worthless. Their customer service is non-existent. Try getting someone to answer the phone or return an email. Forget it. Try to figure out their website search. Doesn't work. Try to get them to take a pre-order for you. Forget it again. And if you stop in the store in person and they don't know you personally, they treat you like a potential shoplifter or an idiot that knows nothing. Or they just ignore you and refuse to help you or answer questions. It seems you have to be a part of their club. But they WILL take your money. I'm done with Lombard, there are a lot of other places to shop that have the same prices and are a lot more friendly.

My favorite hobby shop. Easy to order and to preorder items from them. They also have the lowest…read moreprices and carry a large selection of locomotives.

I have made several attempts over the last two months to get the table I purchased refunded! My…read morefirst attempt was with the understanding that if they gave me a replacement hing I could finish building it for my presentation at work. So I went in and received a replacement, but there was no consideration for the many issues I mentioned. I was only told 5/6 times that I would get a call to discuss all the issues I had with the $200 table I purchased for a work presentation I had coming up that upcoming Friday. Needless to say the entire table is junk and to make matters worse it fell apart during my presentation (which was humiliating to say the least)! Since that day I made many phone calls without a single response. Now I have always liked Michael's, but after this experience and the fact that my HR expected me to get my money back instead of reimbursing me I have to have my money reimbursed as I can't even imagine losing $200 on the most unsafe table in existence. Unfortunately I have still never received that call or my money back to date! This is wrong and needs to be rectified.

I had a horrible experience with the manager Carl. He was very rude ! I was double check the price…read moreon their spring flowers since the sign reads "Ashland flowers orig. price $9.99 on sale for 50% off" He rudely says "NOT THE WHITE TAGS" !!! I said ok how would a customer know that certain colored price tags apply if the sign does not say that? His response "ONLY THE WHITE TAGS" He has a horrible attitude. Hey Carl if you hate your job don't work in the customer service industry . Also you should greet customers as they walk in if your standing by the door stocking shelves ! I hope you find your spark and enjoy your job one day !

Terrible customer service. Terrible prices! Holy crap. $50+ for a plastic model kit? Ridiculous…read more Same for other items. Crabby guy behind the counter won't even look up at you when you try to talk to him. Ask for help or advice? Nah. Crab ass A-hole. Will never go back there. Lombard Hobby will go above and beyond for you. Same for Hobbytown in Schaumburg. Keep your money and shop elsewhere. I'm genuine surprised at how many google reviews complain about their customer arrive and prices. You'd think if they shit on people, and get bad reviews, they would do better. Guess not. Guess they don't want my money. And they don't need yours.

My favorite Lionel train repair & sales of current & vintage. Also an all around excellent toy &…read morehobby shop.

The Collector's Kid has an online shop through WhatNot as well as a brick & mortar store in St…read moreCharles. The inside is very well organized and has a bit of everything (toys, cards, funko pops, etc). I visited to look at their funko pop selection and was thoroughly impressed by their variety of pops and quantity of selection. They had pops ranging from sports, tv shows, marvel, disney, anime, horror, and more. Most items were commons but they had some more rare, graded, and signed items near the main counter. The pricing was a little above market value but it's always cool to see certain pops in person. They were running a "buy two, get one free" on pops under $50 which helps on pricing!

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

As far as RC cars, if they don't have it, they should be able to get it. Good service, and Collin,…read moreis an absolute wealth of knowledge. He splits his time between this store and the one in Batavia. He has helped me countless times in building, fixing or upgrading rigs. Good crawler course there too. Not huge, but enough to test all but the high end comp rigs. as of this review, it's $10 all day.

I'm not sure what the negative reviews are about. I shop here all the time for my RC cars and it's…read morealways been positive every time I visit. The people I've talked to really know their stuff and are able to answer any questions I have. They even have a lot of parts that aren't online available in the store.

I contacted this store about some special Funko Pops that I have been looking for to purchase as a…read moresurprise for my daughter's desk at work. Ryan helped me out by looking through all his inventory to see what he had available. He was able to locate some of my requests and added that he would keep his eyes open for the others and let me know if he came across them. He was very courteous and professional. Nice little store, helpful for what I needed.

Organized bins/boxes tho you have to request for the boxes to be put out because they are all…read moreinside their glass display. Competitive prices, clean & safe space. Friendly staff & they waited for us even tho they were close to closing when we arrived.

This place does not have a physical address, no contact information on their website, and nobody…read moreanswers the out of state area code. Beware of ordering from here. I drove to 1632 Liberty St. It is a residential neighborhood and 1632 is a house, not a business

From the owner: Brand Redcat Racing Coupons Sign up for our newsletter…read morefor special offers Description You local Hobby Shop, offering an affordable RC experience. Offering Redcat Racing Products, 1\10, 1\8, 1\24, and 1\5th scale. RC for Beginners and Experts alike, also offer hopups and spare parts Email sales@phantomhobbies.com Free Shipping Orders $500 and more Payment Accepted Cash, MasterCard, Visa, Paypal Powered Brushed, Brushelss, Nitro, Gas RC type Cars, trucks, buggies, and airplanes Shipping USPS

the strangest thing happened over labor day weekend; I came here and walked inside, announced…read moremyself, walked around a little more and took some pictures, waited a little because I had my box stock Mazda with me and wanted to go roundy round for a while because I like that sort of thing unless there's wing cars on the track (IYKYK) but I never saw anybody... maybe they were in the process of getting robbed or burgled and I just missed it? regardless, it's an interesting if not unique set up. there's a big flat track occupying prime real estate as you walk in and a big old king sprawled across the back half of the store with a parts shop and pit areas where they fit. I saw a straight line down the far side (there's almost always a straight line for the 100% GO FAST!! crowd) funny thing about these places, they're way funner if you listen more than talk; more often than not the guy running it is a professional...

We worked with Mike to coordinate a surprise birthday party for our 5 year old who's obsessed with…read morecars. Mike was super easy to work with and pricing was very reasonable to host a 2 hour party for kids. The main track can be dialed back so that the kids won't send the cars off the track. Mike (one man team) did a great job of rotating the kids in for races and even had a separate area for those not racing to send hot wheels care down an inclined race track to pass time while they awaited their turn. Overall the event was a success. We were able to bring in pizza from next door for food. I have pretty fond memories of my dad taking my brother and I slot car racing when we were kids so it was a really cool to be able to share the same experience with my son and his friends. 'Til next time, cheers!

I think they are nice however it is a very corporate store. Good product and nice employees but it…read moreseems like they don't operate as a team. I also always feel like they misunderstand my questions and make me feel stupid. I don't appreciate it. I will purchase here but don't feel that great selling here. Great music selection though. The environment is fantastic..

Blown away by this location! This one seems way bigger than the locations closer to me. Staff were…read moresuper friendly and they had a really nice selection of items relating to my interests (thanks, sellers!). I also refreshed my educator discount card here--great discount program for educators and librarians.