Quick quote, good work, honored original quote . Took a day…read morelonger than estimated and some communication and coordination that could've been better. But overall a good experience. Recommended.

Good price. Replaced the bumper after receiving a new bumper. Not much of a wait. I received…read moreseveral quotes through Yelp. I'm glad I used Yelp rather than bringing it to the nearest auto-body shop. I would use Patriots again without hesitation.

Donald's communication was on point. He was able to give me multiple quotes/opinions along the way…read more Work was done promptly. Would recommend and come again.

I needed to fix my bumper FAST so i could get a MA inspection sticker, and these guys saved the…read moreday. Super communicative, reliable, and my car looks great!

I had a great experience with these guys. I was calling everywhere to get my car repaired after I…read morewas hit in the rear. When I called performance plus, they got me in less than 2 days. The work was amazing and completed 2 days early. I am pleased, job well done. Thank you very much and I would highly recommend you today and everyday!!!

Tony Is the man you want to bring your car to. He excels in customer service, works diligently, and…read moremost importantly solves problems. I'm not an easy customer to deal with. I'm actually probably a businesses least favorite customer to deal with because I'm very anal with my car. However I know I am in good hands when I drop my car off to Performance Plus Auto Body. They have a solid team of guys there running the show. They are the best of the best. With that being said they are highly in demand and very busy at times. Leave a message and someone will get back to you. Based on my experience over the last several years it is worth the wait!!! Tony and team thanks once again. You guys are the best! I love how my car came out.

I took my kia to this place for the first time and I am very happy with the work they did! Highly…read morerecommend. In addition to getting the damage to my door fixed, the car was spotless on the inside, and they even fixed the visor which had the hook fall off previously. It was sitting in the well in the front waiting for me to get around to try to fix it. They screwed it back in. Also, they turned on the lane change sensor which I didnt even know I had, and the USB port now lights up too. The owner is very nice and there is a cute dog named Oliver who loves customers!

I highly recommend Insurance Collision Specialist!! My car looks better than the day I drove it…read moreoff the dealership's lot!! I couldn't be happier with the work they did on my car! Perfection! And super friendly and they have a cute dog named Oliver!! :)

best auto body in lowell , fair price and quality . For long time I look for a great body shop and…read morefinaly I found C&F auto

The people that work here are kind and courteous from the very beginning. Brought my daughter's…read moretruck here for a large rust spot in a difficult to reach area, and I am highly impressed with the level of workmanship and rapid turnaround time. Highly recommend them to anyone who wants their vehicle repaired properly and efficiently.

Was recommended by car insurance after an accident. Experience has been poor overall with…read moredifficulties to get timely appointments, complicated 2-step process for insurance, poor communication, and inability to locate signed form.

I own a 2013 Jeep Wrangler, that was recently involved in an accident. Having your vehicle damaged…read moreis not fun to start with. However, this shop was highly recommended. We dropped it off and waited for it to be done. Not only is this shop professional... The quality of the craftsmanship is outstanding. We picked up the vehicle. It was clean.It was presentable in the work We picked up the vehicle. It was clean... And presentable. This shop is top notch.I highly recommend this shop to anybody that is in need of body work. Not to mention the friendly customer service. I experienced over the phone. They were very, very nice to deal with. If you are considering a repair or touch-ups or whatever your body shop needs are, I would not hesitate to call these people. We are extremely satisfied. So thank you once again to the shop for an outstanding job.

I had my 2015 Dodge Challenger SRT towed here after a pretty bad front-end collision. Being new to…read morethe area, I immediately felt comfortable bringing my car to Archstone after a brief phone conversation with Danny. He mentioned that the owner, Herman was out for the weekend but would be back on Monday. Herman contacted me on Monday after my car was towed to their shop to discuss the timeframe and details of the job. I was quite concerned and wanted to make certain the job was done right! Herman worked with my insurance company to make sure I received OEM parts for my car as he explained that the insurance company had only provided an estimate for aftermarket parts. Herman kept in close touch throughout the 3 week process of having my car repaired. I was also very concerned about the vinyl hood covering and he made sure he took it to a shop that did the job correctly instead of trying to "fudge it" himself. My car was ready the week he promised however there was one small detail that Herman took care of immediately after I brought the car back for him to correct the issue. While I was there he custom painted some trim for me and applied it to my car. My experience with Herman and Archstone Auto Body Inc was outstanding and I feel all of the "details" were take care of. I Highly recommend and would go to this body shop again if necessary.

I requested a quote from another body shop and Yelp recommended that I also request a quote from…read moreArchstone. Here was what I said: "Need front bumper, underway, fender liners and one side skirt replaced. I have all the panels." And this was the response from "Herman S.": "Hi ; You have to come by an we can take look and give you an estimate. We are open tomorrow 10am to noon." So I hopped in the car and drove 30 minutes for the quote. A couple of guys came out, looked at the car, took the VIN, all my personally identifiable information and gave it to their boss... who promptly told me he won't do it because he doesn't use customer provided front bumpers. Apparently customer provided OEM bumpers don't work just the bumpers he orders. It's his shop and that's fine. What's not fine was that he wasted an hour of my time for something he literally could have said in a Yelp message. And now I'm left wondering what they plan on doing with my VIN, home address, phone number, and e-mail. I just read his response. I literally had never been to this area of Tewksbury before let alone his shop.

Brought my 2013 jeep wrangler for a repair...4 days later i I picked the vehicle up. But I noticed…read morethat the aftermarket parts did not Fit correctly. So I brought it back. Mind you lost time for work, lost time period. I picked the vehicle up the second time. My driver side mirror is not working. It was disconnected, but not connect it again. So 3 trips later. The jobs should be done right the first time. Upon picking it up. I also noticed they only cleaned half of the vehicle. The side that they worked on. So now my Jeep looks like a commercial. It's a car product Before & After. I will never use them again, nor will I recommend them.

I dropped my vehicle off for repair of a small dent and a passenger side mirror replacement on May…read more1st and was told I'd be updated every other day on the status. I was updated on May 30th that my vehicle would be completed the next day May 31st. They called me on May 31st and said the mirror was never ordered and they had to order it that day which meant I would have to wait until the mirror came in for completion. Now my 30 day insurance rental expired so I had to pay out of pocket for an additional 8 day rental. I picked up my car today June 8th and had to have them take it back in to buff the door they painted as it was scuffed. The Manager or owner never came out to apologize but they did make sure I paid my $300 deductible before I left. I would not recommend them to paint my toes never mind my car again.

Excellent service with Ventura's Auto Body Shop in Lowell! Went above and beyond. Professional,…read morekept timeline and did a wonderful job. Couldn't be more please!\ Linda Denatale

I just picked up my car from Ventura's, I could not be happier with the work they did on my car…read more The staff is excellent and customer focused, they did a great job repairing the bumper and trunk but also cleaned my car better than anyone has in the past. Thank you Ventura's for taking care of my car this week!!