Great customer service and quality work would highly recommend to anyone looking for car repair…read moreservices

Was recommended by car insurance after an accident. Experience has been poor overall with…read moredifficulties to get timely appointments, complicated 2-step process for insurance, poor communication, and inability to locate signed form.

This place try to tow my car after i parked for 3 mins to go pick up a sandwich, I asked for a…read morefavor just to let me go this time, because I'm here in Lowell for family and just drove about 30hours from Texas. The tower don't understand and just wanted the money. And weird enough he want the money to send to his personal cell phone number and he insisted. So I thought It was very sketchy. I worked with tow business before, but only through card payment to the actual company. Then I called his boss and he got mad, the boss didn't even pick up the phone. The driver got mad and now he started to say cash only this is even more sketchy. This is not how business should be run. Is cost my girlfriend and I $125 during the holiday for the driver to drop our car. Worst experience I have ever dealt with. If I didn't pay they're going to tow it and I have to pay 280 to pick up my car. The businesses surround the area all said this tow company is a big scam and they been trying to fight them for a while but the city of Lowell doesn't really care.

This place is pathetic I know the rules of Towing and they weren't even backed up or hooked up to…read moremy truck yet and they tried to tow me for parking somewhere where I was told as long as I was going to be quick I could park there and I was literally in the building for 3 minutes and they pretty much scammed me out of 125 cuz he really didn't have me hooked up yet and I stood there like what the f*** are you doing if my car isn't hooked up yet I can just get in my car and drive away and he wouldn't let me I didn't know it was a private parking lot because I was told I could park there for 3 minutes to pick up something and then leave

Just had a tow from Joes booked through my roadside assistance company. Driver was super friendly…read moreand helpful. I wasn't with my car and figured everything was set after speaking to him but he went the extra mile to send me a pic of my car at the repair shop after he dropped it off. Really nice to have such kind and thoughtful service.

A belated but pertinent and VERY positive review, and shout out, to Joe's Auto & (more…read morespecifically) Towing, to both the woman who answered my emergency call and to Andrew, the fella who saved the day, and evening, for me. On 11/7/20, I played 18 up at Butter Brook Golf Course in Carlisle. After finishing, I spent a few minutes talking to my Lexington-bound before he hit the road. It was near sunset at that point. As I walked toward my car a departing female employee walking toward hers asked if I owned the white 1998 Volvo up ahead. At that point, there were only three other cars in the lot--hers, another, and my Volvo. I nodded, and she said, "You're tire exploded!" I'm, like, huh? But, as I get nearer to my car, there it is--a flat right front tire. "Yeah," she added. "It just popped! We all heard it." Knowing I had a fully-inflated spare in the trunk, I told her I'd be on the road in less than five minutes. By the time she pulls out, I'm the only one left in the lot. I instantly discover that the single-socket 12" long lug nut wrench supplied by Volvo was ridiculously ineffective and despite heroic efforts I couldn't budge one wheel stud. Not. One. I had no leverage. I tried so hard I bent the damn wrench handle! So then I'm thinking, because I DO live in Dorchester and I DON'T know ANYONE in the Carlisle area, I'm...dead in the water. I make two quick phone calls to the nearest auto repair places, one has no tow truck, the other cannot help--no driver that day. I expand my search and dial up Joe's. A very pleasant and busy but patient woman answers and advises that their one tow person has "like ten calls going right now." I provide my phone #, my location and add that all I need is a one-minute pit stop: loosen five lug nuts. The woman says, "I'll see what I can do." Two minutes later my cell phone rings and it's Joe's tow truck driver, Andrew, an amiable kid who listens to my quick story and decides, on the spot, while driving to his next destination, "I'll be there in ten, you're in between where I am now and my next stop." Ten minutes later, Andrew wheels into BB-GC's parking lot just as the sun begins to set. Knowing what's needed, he hops out of tow truck, grabs the pneumatic air pump, and hits the studs. Then he wheels over a portable hydraulic lift, jacks me up and leaves me to handle putting on the spare while he writes up the bill. He replaces his pump and jack, hands me the receipt, agrees that Volvo's worthless lug nut wrench might come in handy as a paperweight, accepts my $20 tip, and zips out of the lot toward his next emergency. 1. The woman could've told me, "We're too busy." And hung up. 2. Andrew could've just blown me off, and never called. Both refreshed my belief in and of "paying it forward." My Dad was a mechanic. He taught me how to do the simple repairs that keep cars on the road. Over the years, I've probably pulled off road and helped at least a dozen or so people who were stranded on roadsides, either changing their flats or giving them a jump or, at the very least, getting them to where they were going to be okay. What comes around, goes around, folks. Do the right thing. It'll come back to you, and it'll go forward. My thanks to Andrew, and the kind woman who answered my call. It is no surprise that the majority of Joe's reviews are positive. Happy Holidays!!!

If I could give more than 5 starts I would…read more.. Last week my car stalled during rush hour on 495N and wouldn't start. A MassDOT driver stopped to check on me and gave me Thomas' number from ADR Towing, saying he'd take good care of me. Thomas showed up quickly, was friendly, and genuinely concerned about my situation. He even looked under the hood and found the issue right away. Unfortunately, it couldn't be fixed on the spot, so he towed me to Eastside Classics (reviewed them as well), where he keeps his equipment. They got right to work on my car and had me back on the road within an hour. What really stood out was that Thomas went above and beyond--he could have just towed me, taken payment, and left it at that. Instead, he made sure I got real help, which saved me from scrambling for a rental the next morning. If you ever need a tow, I can't recommend Thomas and ADR Towing enough.

I called for a tow because my car was stuck in the snow in my driveway. There was a delay (I wasn't…read morein a hurry), but the driver called twice to let me know when he'd be coming. When he did arrive he was friendly, pulled out my car, and gave a discount because of the delay in arrival. I highly recommend ADR Towing.

Went in because my check engine light came on. Instead of actually diagnosing and fixing the…read moreproblem they cleared the codes, told me they had no idea what was wrong with it, charged me a diagnostic fee (which is especially ironic since they couldn't diagnose it) and told me to come back if the light came back on again. As expected, two weeks later the check engine light is back on and I'm sure as heck not going back to this rip off shop.

Good honest dudes. Highly recommend for all your car needs. They will treat you right.read more

We can't say enough good things about First Priority Automotive & Towing. They've come to the…read morerescue for our Mobile Health Clinic more than once, and each time, their service has been nothing short of exceptional. Just recently--on the eve of a holiday and near closing time--they still showed up without delay to help us get back on the road. Their customer service is top-notch, their work is completed promptly, and their pricing is always fair and competitive. It's rare to find a company this dependable and committed. We're incredibly thankful for their support and highly recommend First Priority to anyone looking for quality, honest automotive or towing services.

Had a 2020 Ram 1500 starter fail while out shopping with my wife. Contacted our insurance agency…read morefor a covered tow. The truck that arrived couldn't pick up due to the traffic in the parking lot. Lyfted our way home and started calling other companies. Reached out to 1(a)st Priority and planned to have the truck picked up after business hours so there would not be an issue with traffic. The representative I spoke with said I should call back around 7:00 p.m. I tried about 20 minutes early and was connected to the company's voice mail. I called back at 7:00 pm...and 7:05... and 7:10. I was ghosted by 1(a)st priority. Can't speak to the quality of service because I never got any. If you're stranded and need help on a Sunday afternoon, don't call Last Priority.

All of the staff are very nice. Prices for service is no other places to compare. My wife and my…read moredaughter come to this place too. Tyler-the manager is always friendly.

Good people..very kind and professional, even gave my daughter a ride to work after she dropped off…read morethe car. They clearly explained the work needed..in my case a ck engine light was flashing on my daughters 2014 Nissan Pathfinder and while suspecting the catalytic converter they suggested a tuneup first hoping that would solve the problem w/o having to replace the converter. A week, 6 spark plugs, 6 ignition coils & $2200 later the ck engine light came back on (something they told me could happen) and I had to have the cat. converter replaced anyway... which I had done @ another shop closer to home that specializes in that type work. No doubt the plugs & coils needed replacing but I just thought $2200 for a tuneup was way too expensive...the garage that ultimately replaced the converter confirmed my thinking telling me I overpaid by about $500 for the tuneup. In summary if you're in a pinch like I was and can't shop around, Two Guys Garage can certainly be trusted to do quality and timely work... just be sure to bring your checkbook cause it's gonna cost ya.