Staff was helpful, clear, up front and easy to work with…read more The selection of bikes was great, though I knew exactly what I wanted before walking in. They were helpful about helping me select gear without pushing anything specific.

don't bother trying to ask them about buying a bike, they'll say it's available and then sell it…read moreand say nothing about it so when you call or go back it won't be there wish i could give zero stars, especially since none of the people who work there give a shit about their customers or potential customer

I ordered a small but important (to me) part through their website. I received e-mail confirmation…read moreof my order and the following day e-mail confirmation that I could come in to purchase and pick up my item. My item was waiting for me. The person behind the counter was very helpful. I hadn't been to this store since it opened and I worked in the area. I took a look around and will be back in the Spring for new summer gear.

Couldn't be happier with the in-store experience getting my Cardo wireless system installed in my…read morenew helmet. After ordering online and double checking by phone re (free!) install service I was greeted by Stephanie (sp) who not only remembered my call but immediately identified the unique requirements for installation in my new Arai lid. After an assist from the equally knowledgeable Kelly (sp) and another teammate behind the scenes, my system was gtg a short time later. This is my second time buying and installing a Cardo system via Cycle Gear and I couldn't be happier with the online/in-store experience. Kudos for hiring real motorcycling enthusiasts who also excel at customer service. I'll be back!

Used them for breaks and inspection for the 1st time recently. My last place stopped answering the…read morephone so I needed a new place. I dripped it off, they gave me a price, I gave them the green light and they did it the next day. Fast and easy to work with. Will use them again. Thanks

I dumped my Electra Glide is was bad. Chop Shop made it like new again…read more I have had other work done there as well . I can definetly trust them with the work . Highly recomend. Tim, Mason NH

Have serviced 4 and purchased 3 bikes over the last 9 years from moms Manchester. THey do make…read moremistakes. Suggestion check invoice carefully before paying. Check actual work performed. If problems the management and some employees have been very good at resolving issues. During Covid and during Moms rapid expansion it appears to me that it has created internal problems within. I hope they can overcome and improve.

My Son bought an Indian Scout there, lost the one key they gave him…read more Called and spoke to Brandon, super helpful. Was told the key code would be on the bill of sale and it would be easy to make a key with the code, it was not. Pulled the ignition and brought it to Moms to see what they could do, saw some guy in parts who was basically NO help. Bought a key blank for $32!!! ( $10 on Amazon ) so I could get a locksmith to make a key. In addition they set him up with some credit card financing at 26% interest, how does that even happen? I would not recommend this place.

I had a great experience getting my snowmobile top end rebuilt by these guys. They were quick,…read morecommunicated well, fairly priced, and as far as i can tell do great work the sled is running awesome! I would recommend.

Recently had my HD motorcycle serviced and repaired here…read more Outstanding, professional service, fair prices, family run business. my two sons , one nephew and one of my daughters had work done as well. It's my bike shop of choice, Thank you to Chris Finn and his son's They also do 4 wheeler work and snowmobile as well. check them out, you won't be sorry.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

I've had the windows tinted on 3 vehicles Their attention…read moreto detail and craftsmanship is second to none and very impressive. The 2 car stereos I've had installed went flawlessly...Again, the attention to detail was very impressive They do a whole lot more than that and their really easy to deal with. Check them out...

I was very impressed with Matt and his crew when I met them up at bike week in Laconia June 2019. I…read morehad already upgraded my '18 Street Glide's sound system to a Rockford system the year earlier, but I had been wanting better sound performance. They installed an Arc amp, a dsp, and Hertz speakers in the fairing and lids, and they packed up the Rockford stuff nicely so I could sell it on eBay. The sound was improved quite a bit, but after a few weeks, I was looking for a bit more volume. I emailed Matt for suggestions, and he had me come in to switch out the fairing speakers for a different type of Hertz speakers, which did the trick. He did not charge me for the new speakers, and wouldn't even take a nickel for his time! Later last summer, I was getting some cutting out on my sound. When I brought it to Matt, he couldn't replicate the issue, so he installed a small led warning light, which could show what the issue is if it ever happened again. The cutting out thing got worse this summer, and he had me come by, even though he was buried with work, and through the sequence of the led indicator that he had installed last year, was able to easily diagnose a speaker wire that had been run incorrectly by the shop who did my old Rockford system. Matt repaired the wire in about five minutes, and ran it correctly so it would stay safe, and all was well with my system. Again, he would not take my money. This guy and this shop are incredible. In a day and age where few stand behind their work, Audiowerks deserves the five star reputation they have earned. Work with Audiowerks and you will not be disappointed.

Had my snowblower picked up because I thought a bearing was gone. They diagnosed the issue to…read moreessentially be normal (at slow idle) and didn't charge me for the diagnosis and dropped it back off to me for free the very next day! Thank you to Ryan in service and Erik (mechanic).

Mgt is mean charged refused me for help. $2300 for suzuki 250 complete bottom/top end rebuild. They…read moregot it running. BUT later find out left hand case originally JBWelded from cracked open from front sprocket eject exposing internal. They didnt even replace the case. Doubt they even did top end. Profusely leaks coolant now too. Someone did this hack job but guarded by aggressive sales mgt. Very hurt by this. Other service/sales was worse. I wont even engage them I think its mafia.

Buyer Beware, Liars and Scammers I saw an engine on eBay for…read moremy VT1100 Honda in April 2024 and contacted Ricks Motorcycle to confirm the 1998 model would fit my 1995 model bike prior to purchasing the engine. I was told the engine would work for my bike by Sara, and I purchased the engine direct without going through eBay (big mistake). Once I received the engine, I delivered it to my mechanic who immediately pulled the spark plugs and found they were severely oil fouled. I contacted Sara and was told by owner (Bill) to run a compression test. My mechanic ran a compression test and leak down and the engine failed both tests. I contacted them and even sent video of leak down test; you could easily hear air blowing out the crankcase in the video. I was then told to prep engine for return, which I did promptly. That was early June 2024. Engine sat in my driveway awaiting freight carrier and now its end of September. I kept calling and leaving messages over several months and nobody returned my calls. In my last brief conversation with Sara in August 2024, she told me they have been trying to switch freight carriers and this is why nobody has been in touch. It's been more than a month since my last conversation and I have tried to call them several more times with no response. Engine is now at the junk yard where it belongs.

Rick's is the best! All ways there to help . Answer any questions you have, they know more about…read morehow my bikes running then I do. Prices are good workmanship is great, the staff is Great. I recommend them to everyone.

Came in for "complimentary" tire rotation. They refused, based on an overinflated excuse about tire…read morewear. The real reason was they wanted me to buy brand new tires. It has nothing to do with liability and everything to do with greed. NEVER SHOP HERE! I NEVER WILL AGAIN!

Dropped Rims and tires off the other night to be mounted and balanced and they called me the day…read moreafter at 12 said they were ready and I asked them if they're open till five still because of the snow and the lady says yes. I told them I'll come after work and then I go there and they're closed and my rims and tires are inside locked up like. I needed them in the morning and this completely ruined my plans and made me late for work.