I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.

Jeff has done all of the plumbing for a new addition along with a new bathroom and laundry room. He…read moreis fast, polite, and does great work!

Jeff of JD Graham Plumbing. Rates the highest rating from me…read more He was very busy but promised I'll get your job done. On the day of appt. ,he let me know that he had a customer with a bad leak. He had to take care before me, I completely understood and realized if it was me with a bad leak I would want a plummer NOW. Our appt was for noon, he called me approx 230 said he was wet had to change clothes and grab a bite to eat and he would be here for my plumbing needs. And this was on a Saturday!! Jeff was here by 315 ready to work And work he did until after dark. When he finished I didn't have a big mess to clean up after him. And believe me I have had with some repair professionals. ,(I didn't consider them professionals However I use used word professional for JD Graham plumbing If you remember I stated it was on a Saturday. Jeff doesn't charge overtime or weekend charges and does an excellentl job...what a win win situation

Very professional and kind! Very thorough and explained the cost upfront. Very knowledgeable as…read morewell. We had a clogged toilet and Alec had it unclogged in 10 minutes. I highly recommend Alec to do the job for you!

Outrageous! This company charged me $450.00 to check my tankless hot water tank!!! This is…read moretotally unacceptable because the parts are very inexpensive and the process of cleaning a removable filter does not require plumbing expertise. This is nothing more that price gouging and corporate misbehavior. I am 75 years old and this sets my budget back for months! Shame on you Pacific Plumbing of Eugene.

Review for David Craig - Innovative Underground (Eugene, OR)…read moreAfter eight years of living with a stubborn drainage problem, I had nearly given up. Two of our roof gutters fed into a 65-foot underground line that was supposed to carry rainwater to the street -- but something deep under our concrete walkway and patio was badly clogged. I spent months working with two different companies, each promising solutions that never worked. After four costly attempts, I still had overflowing gutters, water pooling near our foundation, and a growing sense of frustration. Then I called David Craig at Innovative Underground, and everything changed. From the very first consultation -- which was detailed, thoughtful, and worth every penny -- David impressed me as a creative idea-guy with vast experience and true integrity. He looked at my situation and saw several possible paths to success that I never would've imagined. His final design was simple, smart, and permanent: a trench and a new piping system leading to a pop-up emitter, placed well away from the house to disperse roof runoff safely. David was on-site the entire day with his assistant Jay, personally ensuring that every connection, slope, and joint fit ideally. They worked cleanly, efficiently, and with genuine care for my property. It's rare to see that level of professionalism and craftsmanship today. The results speak for themselves: both gutters now drain flawlessly into the new emitter system, even in the heaviest Oregon rain. The stress and worry that consumed me all summer are finally gone -- replaced by real peace of mind. David is honest, caring, innovative, and thorough. He offers options rather than pressure, listens rather than assumes, and brings decades of experience to every decision. Whether you hire him for a whole project or just a consultation, his insight is worth your investment. I highly recommend Innovative Underground to anyone facing drainage challenges. David Craig is exactly the professional you hope to find -- ethical, experienced, and genuinely committed to solving problems the right way.

David and his crew are very reliable. They do the job you asked for and I'm always very pleased…read morehiring him. He and his crew worked on our vapor barrier under our house when we first purchased it. We were very pleased with the job he did then back in 2019. We hired him recently to fix a cracked ceramic sewage pipe, they installed a drain out and a new pipe. They did a great job, and I recommend them highly. David is a very easy-going and professional person and easy to work with. I will hire him again for any work that needs to be done "under" the house . Troy Krusenstjerna.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

Look no further. Last week, I called with what I thought was a semi emergent situation. MC Plumbing…read moremoved their schedule around the same day to see me. They clearly knew their stuff- and helped me understand what I had done wrong (I was trying to DIY something, and hadn't let the caulk dry long enough). Though they easily could have charged me for simply coming out there, or pretended to fix something and charged me for that, they were honest, and kind enough to not charge me at all. Of course, they offered to come out again if there was a problem, it's been a week and so far they have been exactly right, no further issues. I am so grateful for their honesty and willingness to help. If I ever need a plumber again, this is who I would use in a heartbeat.

Over the years I've had a lot of plumbing problems and used a variety of plumbers, but Cameron Long…read moreis the very BEST! He did such a great job replacing all my water pipes! He had to crawl under the house and make new connects on my walls. He was efficient, thorough, and very patient answering all my questions and concerns. He is friendly and kind and did a top notch honest professional job. I can't recommend anyone other than him. I would give him 10 stars! HIGHLY RECOMMENDED. Anne Borland

After waking up to a leaking water heater and dealing with a nightmare home warranty company who…read morewas of no help, I desperately called Pinnacle plumbing in a small panic for help to diagnose and fix my water heater. It was so easy to get in touch with them, and they made every attempt to come out to diagnose quickly. They handled my stressed out chaos with kindness and understanding. The tech (Robert, I believe) explained the issue, the resolution and the cost, and the timeframe (also very quickly resolved!) They showed up on time, everything was fixed exactly as promised, and it was SO easy to work with them. I couldn't be happier with the service, the technician, and this company as a whole. In the event you need plumbing help, I would highly recommend them!

Had broken pvc on main from street. No irrigation repair company would respond. Robert made the…read morerepair and returned the next day at my request to ensure quality repair. I will not hesitate to call him in the future.