I would gladly give Tom 100 stars! We knew Tom was our guy immediately upon meeting him. In fact, we hired him on the spot and never got a second estimate. Tom came over the same day we contacted him for an estimate on extending our driveway and extending a concrete path that would occur after part 1 of our project (replacing a retaining wall and fence) was done. He immediately looked at the area and said "you have a water drainage problem don't you"? Yes, we do! He immediately started measuring and leveling and presenting ideas how we could solve our drainage problem at the same time as we do the extensions to the driveway and path. We never expected that problem could even be resolved! The thing you learn quickly with Tom is he's always solving problems and planning best options in his head. He doesn't just come in, rush the job, pour some concrete and leave. He thinks through every detail.
The next thing that happened sealed the deal that Tom is our concrete guy for life. We told him our fence people were going to replace our clogged French drain for over $1600 because it wasn't flowing. Tom immediately got out our hoses, a towel, and got down on his hands and knees in over 100 degree heat to show us ladies how to properly flush a drain, and succeeded in flushing it open, saving is over $1600 for a new drain we didn't need!!
He would have been our guy just for being so honest and helpful. My husband passed away 4 years ago and my daughter and I simply don't know some things. Tom took care of us like he would his own mom/sister/grandma. Just the most stand-up guy ever. And his estimate was very reasonable and upfront.
When it came time for the concrete part of our project, Tom went above and beyond anything we could have ever imagined! In addition to doing an AMAZING concrete job, he fixed some very stressful problems left by our awful wall/fence company, including concreting in a gap left under the wall, and adding a tapered board to the wall so it sloped appropriately along with the concrete driveway.
And Tom did not overlook any detail. He gave us options that met our needs. To help with our drainage, he suggested (and we love it), evening out the slope by pouring concrete flat across from the house to the fence giving us flat ground on the side of the house for the first time ever (and we are THRILLED!), adding a concrete lip to take water to the drain, and water past the drain down the lip to the front yard down to the sidewalk, installed a new drain down by the sidewalk, capped off and old utility thing we never knew was hidden under our estate wall, raised the drain spout for the new height of the concrete, and found a classy way to deal with the curved fence we ended up with out back so our concrete plans would still work. We ended up adding on to the job having Tom and his crew remove a deck and concrete that in as well.
Tom and his crew are amazing. They work very hard all day and get so much done without sacrificing quality. When we needed a solution to a drain further out back in the yard, he went above and beyond again to find an implement a solution. At the end of the job, his crew thanked ME for the work, which was not something I'd experienced before.
Bottom line, Tom will take care of you like a family member. Exceptional work at a fair price. He takes a lot of pride in his work. The best part of this huge project we undertook is Tom's concrete design and work. It's added so much value to our house and having the slope gone is so much safer for walking now (in addition to helping channel the water evenly.) read more