Always friendly, helpful and quick service!…read more Always friendly, helpful and quick service!

I had a scheduled oil change and tire rotation. As usual, the staff (specifically Amir) was…read moreextremely polite, well-informed, and helpful. I will continue to use this shop for oil changes, tires, brakes, etc.

Had a great first experience!…read more It's quick, easy and I love how I get to sit in my car while they perform my oil change. It's a very immersive experience that streamlines the whole oil change process. Was in and out faster than I ever was with previous oil changes. I will be back again soon and highly recommend.

I've been waiting far too long for this situation to be resolved. There has been constant back and…read moreforth with no real accountability regarding my car being messed up after my visit. I used to come here all the time, which makes this even more disappointing. The day of service, I sat in my car with the window down the entire time while the two younger technicians worked on it. I did not speak to the store manager at all -- he was busy working on another car by himself. So when he later claimed he told me certain things about my car, that simply isn't true. I never even made eye contact with him. After leaving and driving a long distance, my car overheated. When I later called just to request a copy of my invoice, the store manager immediately referenced the review I had left and began saying I didn't have coolant when I was there. I didn't accuse anyone of anything -- I simply asked for my invoice. The defensive response was unnecessary. It gets worse. I was eventually told by my usual repair shop that I needed a new engine. I updated my Google review with this information and emailed corporate, as their response instructed. The regional manager then called me and said, "I want to make things right because I don't like one-star reviews." He even came to my home with coolant because it was low -- which makes me question whether it was properly checked or filled during my service like they claimed. He told me the other shop was trying to take advantage of me and said it was just my cooling fans that caused the overheating. That gave me false hope. To be sure, I paid out of pocket for another inspection at a different shop, and they confirmed that my car does in fact need a new engine. If there is camera footage from the day of service, I would like it reviewed to confirm what fluids were actually checked. The invoice also states my windshield was cleaned, and it wasn't. I overlooked that at the time because I care more about the oil change, fluids, and under-hood inspection. I drove away confident everything was fine because in the past I was always informed if something was off. I keep being told that if another shop states in writing that this damage was caused by their wrongdoing, they'll "take care of it." Why would another shop want to involve themselves by directly blaming a different business? I was even asked if the car is still overheating when I drive it -- I'm not driving it. I no longer have a working car. This entire situation has been stressful, expensive, and exhausting. I was a loyal customer, but this experience has completely changed my trust in this location.

I am super happy with the results of the new oil, brake fluid replacement, and repair of the front…read moreend area of my Honda Element. The staff fixed the squeaky noise and made the front end suspension tight again like a sports car. It will be a pleasure to drive on windy roads. They went above and beyond to make sure that the repair was done correctly. Also I know that my brakes and tires should be replaced in the near future due to their inspection. Preventative maintenance is ideal. Thank you!

Jiffy Lube really exceeded my expectations. I was in and out in less than an hour! The quality of…read morework and customer service were excellent. They made sure I understood everything I was paying for, explained the services they recommended, and were honest every step of the way. That kind of integrity means a lot! This is why I'll keep coming back and bring my other car too. They took great care of my Infiniti SUV, did the oil change, topped off fluids, cleaned my window, and even opened the door for me. That extra effort goes a long way. Thank you to

West coast auto & towing is the place to go for very skilled, knowledgeable & very respectful…read moreservice! I had issues with my car for awhile , just couldn't quite fix it our selfs ( is the newer diesel technology in it) we were referred by my mother in law , who happened to know the owner from her college days and spoke highly of him. We called made an appointment, was able to drop the car off days prior to the appointment in case they could to it sooner ( since it had to be trailed ) very nice front desk guy upon drop off! Within 2 days we got a call, they had it fixed, and they wanted to drive it some more so they felt 100% it was going home perfect! Long story short, when picking up car , very nice gentleman at the front desk ( different one from before). I'm so beyond thankful for a shop and crew that is confident in their work! They are very fair with their prices to their customers, for the price we paid to fix my car I would have paid that over and over again! And Trust me I've had my fair share of bad shop experiences and mechanics/ businesses that really don't care about your vehicle and just want the money ... but this shop is 100% at your best interest! They gained a customer who will keep coming back in the future & will continue to spread the word of the amazing standard this shop holds

My car broke down in Big Sur on Sunday evening. The worst place and time to be stuck as you can…read moreimagine.. Luckily, Freeman from West Coast Auto & Towing accepted the job. A true professional and also very kind human being. Made the whole process feel easy and safe. Highly recommend.

I cam with my gf car today. I usually take mine to my mechanic since they know my vehicle inside…read moreand out. I sit outside with the umbrellas they provide at the tables. Read a book or two and relax. Look at the cars or motorcycles going 90 mph getting on the freeway. Staff was very friendly today.

The staff are very friendly and knowledgeable. Drive through service is quick and convenientread more

fixed my flat for free lobby was nice and clean where I waited staff was very friendlyread more

Newly discovered problem. After these people replaced my engine battery the battery no longer…read morecharges while connected to mains. Problematic if I do not charge while the engine is running.

A five month project...........These guys fixed it in 5 minutes!…read more Not kidding. 7 mechanics couldn't fix it! These chaps called me back within 15 minutes!

Always willing to help. These guys know what they are doing and their work is too notch. Great car…read moredoctors!!!

We're always completely satisfied with the excellent repair and maintenance services provided by…read moreA-Town Automotive. Whatever we are bringing our vehicles in for, we know and can trust that it will be done right the first time, and that the cost will be exceptionally reasonable.

Last week, I had to drive my 97 Toyota 4 Runner with over 300,000 miles down to a meeting in Los…read moreAngeles from Atascadero. Unfortunately, my "Check Engine" light went on 4 days before my trip and I was hesitant to take my 4Runner or rent a car for 4 days so I took my car to A-Town Automotive because of a recommendation by a fellow Toyota owner I met in the Trader Joe's parking lot. I live on a limited income and feared that it was going to be a major repair. When I got there, the owner used a computer device that could diagnose the problem and discovered that it was not a major problem so I drove it down to LA and back without any problems. I had an appointment the morning after I returned and he had it fixed 90 minutes after my appointment. To my surprise, he charged me his regular hourly labor fee and the cost of the part that was $2.50. He even repaired the clock on my dashboard that hasn't worked since I bought it. Not only is he a knowledgeable mechanic but is honest and that is a rare quality with auto mechanics in Atascadero.

Hard to find a honest and reliable shop .... well this is the place to use Jesse and his staff are…read moresuper nice and always helpful

APS always has fast service, friendly and competent communication/ customer service, with great…read moreprices!!! Can't beat that!!! I would highly recommend!! 10/10

Absolute Satisfaction! Quick response on quote, immediate notification if even a $45 change to…read morequote for approval, and excellent communication with customer. CVT was replaced with warranty in one week and car was reprogrammed. I'm sure I will never have transmission issues with this car again, but if I do with any other car..... Specialty Gear & Transmission is the only place I will go!

Extremely loud high pitch whine in transmission. Took it to James in Specialty Gear. I requested…read moreall parts back that were to be replaced. That way I know the work was done. He rebuilt the trans (I guess). Returned it to me with Whine still there. No parts given back. Never told me it still made noise. Just gave it back and I paid $4500. He treated me like garbage. He said he rebuilt the rear end to get rid of whine. Don't know if he really did. Whine still there. Brought it back; he said he did a master rebuild. Whine still there. Truck went to Los Angeles. He said bring it back 3 times. I did 3 returns. James did nothing. Didn't want to talk to me, treated me like garbage. I was very polite. Whine still there. I spent over $200 in gas money getting it back to him 3 times from L.A. He did nothing. Whine still there. Owner Randy very polite. Gave me $500 back. Whine still there. Ember was very polite. James knew the deal, just didn't want to fix it. I'm out 4 grand. James was really rude. Never took the time to explain or justify anything. I was polite the entire time. James max rude. Goodbye Specialty Gear.