Service is horrible! Corp catering orders arrive 45 minutes too early and then food is cold when meeting is over, grubhub/uber eats orders are late from them frequently and staff is not very friendly. They are also super cheap. Portions of toppings are super tiny-I asked for beans once and they literally sprinkled five beans on my burrito bowl and then got annoyed when I asked for more than 5 beans. Side of guac is literally a tablespoon of guac and then they charge you $3. Food is good, but will not be returning because service is so bad. read more

It seems many of the poor reviews have had issues with ordering take out or delivery. I ordered and ate at the location and had no issues. The food is authentic and delicious. read more

my favorite part of being home from college is getting my tacos. been a part of my weekly routine since elementary school.

Ordered through grubhub while working in the area one day. I ordered a quesadilla which was good but plain. We ordered guac and chips but the guac could have definitely used more lime. The churros were good but could have used a little more cinnamon sugar. Overall it was pretty good and I would order here again. read more

Tomatillo Taco Joint - Chicken and Cheese Quesadilla - Mexican Near Me - Cos Cob, Connecticut

Ordered here through ubereats and sadly, it was disappointing. I was hangry and wanted something with lots of flavors and this was not it. We ordered two burrito bowls and because it's from uber, every little thing that we added to it, was an extra fee (which was to be expected). I don't mind the extra fees as long as the food is good but when it's sad looking, then we have a problem. I didn't even take a picture because it was just embarrassing to post such a sad bowl. read more

I never received my order. When I called into the store I spoke with Jaylene who proceeded to put me on hold while I had to listen to her have a personal conversation for 15 minutes until I decided to hang up and call back. 1st call back she answered and hung up 2nd call back she answered and hung up 3rd time she finally answered She informed me she was just speaking to the manager regarding my issue which I know is not true as I listened to her talk about jewelry for 15 mins with no regard for my missing order or my time. I then asked to speak to the manager which she replied "you don't have to get an attitude". I then finally spoke to the manager who did not seem concerned for his employees actions and was unable to give me the corporate number or the store number. Terrible experience, no accountability. read more

Don't order to pickup at Tomatillo. They accepted our order, then cancelled it without notifying us. They were closing an hour and a half earlier than the stated closing time. Fine, but don't accept our order, in that case. Maybe get in touch with us before we drive there. No attempt to make things right. Poor customer service, and communication. We can't review the food, as we didn't receive any! Bad experience. read more

This place has a horrible customer service. Disgusting, overprice and the food taste horrible. We asked for extra guacamole and this is what we got for extra $2.75 . Very nasty and the staff is beyond horrible service! Never come here for food. Rather eat dog food. 3 tacos are for $13. Overpriced for nasty taste tacos. DO NOT COME HERE. read more

Tomatillo Taco Joint - When we asked for guacamole $2.75 extra for this amount - Mexican Near Me - Cos Cob, Connecticut

Ordered delivery here. The mexican salad was delicious. What I loved was that the chicken was moist and tender. It had a little spice to it but nothing too bad. I also liked the flavor of the dressing. So good. No complaints. The problem was the delivery was late and they forgot the churros. That was the dessert!! I would order from there again but the service has to be better otherwise I will go somewhere else. read more

Tomatillo Taco Joint - Mexican salad - Mexican Near Me - Cos Cob, Connecticut

Love, love, love the burritos. Get the green salsa verde in your burrito I also love that I can get hard shell tacos here. read more

Delicious food with many options (and vegetarian friendly). Receptive staff. Nice to sit outside. Underrated Gwich spot.

The man was very rude to my mother when asked for a bag! He told her to say "Please" and "Thank you" when he left her the bag on the table! My mother didn't stand for it and he came outside and told us not to 'disrespect him' and that he was going to 'call the cops' He had a bad attitude the whole time and when you're in the service industry (like I've been) your customers are your bread and butter and they can easily ruin your restaurant with just one bad review! He should have to take a class on customer service! It wouldn't surprise if this sort of thing has happened to his customers before! He's an asshole, plain and simple and he will never get our money again! read more

Ordered via Grubhub - while food came on time it was cold and the tacos were disheveled in their containers. Particularly disappointed in the presentation of the shrimp taco - can't believe it came like this. Photo does it justice, how they looked when first opened. read more

Tomatillo Taco Joint - Mexican Near Me - Cos Cob, Connecticut

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Ordered shrimp tacos. They were appalling. The tortillas were uncooked and crumbled. The filling was cold and tasteless. We won't return.

I have a loyalty to Tomatillo that allows me to look past any flaws or inconvenient experience one may have at any of their locations. The Stamford location in particular is a fond memory of quieter times before kids and cheap date nights with the wife. Now, I enjoy eating in or taking out with the whole family and extended friends for some simple casual fare. I believe I have had everything on the menu or at least tasted it. The freshness and simplicity is appreciated for those days or nights you just don't want to cook at home. The nachos are an indulgence and I tend to get the taco salad with my own array of fixings. I am now a vegetarian, but I feel tempted to eat meat only on the rarest of occasions looking at the bins of varied spiced carnivorous delicacies. However, it is nice to know that I can also not feel like I am missing out at a place to eat if I stay true to my dietary commitment. However, if you do eat meet and order the nachos, I recommend ordering it with chili and the fajita vegetable! read more

I still believe this place is one of the best and my favorites in Cos Cob. Staff is friendly and food is fresh. I would never eat not fresh seafood and I am pretty sure I would know. In fact one time I was happy to wait while shrimp was cooked in the back kitchen. I love that they offer two rice options (spanish/lime) and two bean options (black/pinto). I go for the shrimp tacos almost every time loaded with pinto, Spanish rice and the works (cheese,pico,lettuce,sour cream). I have NEVER in the dozens of times I've been here had a rude or bad experience food or service. I love El Charitto as well and I in no way see these as competing factions from which you have to choose. I am upping my rating due to, in my experience, their consistency in quality over the year and may be influence by the Negro Model I just enjoyed with my tacos. read more

Tomatillo Taco Joint - What's not to love? - Mexican Near Me - Cos Cob, Connecticut

been eating here since the first day they opened but the prices are insane now, $20 for 3 steak and shrimp tacos? thats insane.

The rudest staff I ever encountered! The man who took my order seemed annoyed at my question, having never been there and was unfamiliar with menu. When I asked later for a take away bag he didn't like I didn't say please enough and threw bag at me. I told him he had a bad attitude and and he started yelling so I called him an a**hole. He then came out of the store after me saying I had disrespected him and would call the police. All this for not asking please more than once? I'll never go there again. Food was only fair- wanted to order fish taco but the fish behind case looked dried out, over cooked, yet greasy at the same time! read more

Tomatillo used to be great. We would pick up on a weekly basis. Now they are so stingy with their portions it is not even worth going. They give you a table spoon size portion of steak or chicken and if you ask for more protein they look at you like you are greedy. read more

The food is, without question fresh, yet the service has much to be desired. There is no measure of portion control. My daughter and I went for dinner, and her chicken burrito bowl contained 2 scoops of chicken and mine one. When I asked to have more to match the amount she had, I was charged an "extra item" fee. Also, guacamole price has increased by 100%. Our usual meal of $20.00 became $25 with the "extra" chicken and increase in guacamole to $2.15/scoop - and the scoops aren't even! The woman behind the counter was tired, receiving a neck massage from a fellow employee as we walked in, and despite a pleasant hello from us, she was glum and unfriendly. Half the time I go to this place, I feel I get good food at a fair price. The other half, I get good food yet feel ripped off and that my order has inconvenienced the staff. read more

The portions at Tomarillo have decreased by 30% or more since I started going here a year ago. You pay $10 for a burrito bowl with a very small scoop of meat. My bowl was half full when I left the place when it used to be full. It's just not worth the price. Chicken was so dry that I had to wash it down with the small spoon of guacamole. An the service was so slow. We waited for nearly 10 minutes to place our order when there was only one guy already placing an order. They seemed to be focusing just on their takeout orders. No smiles, not at all friendly service. I'm taking my business back to the taco place in riverside. read more

Ordered via Uber Eats, got everything requested. The food was good, not the best Mexican or Mexicano-Americano inspired food I've ever had. Little cold when it arrived and it arrived rather quickly, so I'm unsure how that happened. Probably a once every few months kind of place. Nothing extraordinary to make me want to come back. read more

I wish I could give give it 6 stars! Friendly staff and fresh ingredients make for the best tacos ever.

I give this place a 2/5 and this is not, because of the food. The food was delicious. The lady working there was so rude and could not give me a to go platter, and gave attitude when I asked for a fork. So overall Food 8/10 and service/treatment 0/10 read more

Had it delivered by Uber Eats. The Enchilada was okay but on the bland side. The pina colada smoothie was just pineapple juice but it was refreshing. The pork burrito with cilantro & lime rice was good but not very impressive. Might order once in awhile. read more

I ordered online with my coworker at 930am through grub hub a few weeks ago. our lunch was scheduled for 11:30 delivery than changed to 12. At 12:30 we called and they said an hour, than again at 1:30 we called they said it was on our way... either way it didn't arrive until 2pm... food was cold, soggy and identifiable, nobody consumed more than a bite and when we called they told us it was our fault... the staff didn't offer any type of resolution (nor did grub hub )and they just gave us attitude about it. I will certainly never be going there again or ordering through grub hub read more

Great quesadillas and burritos. A Great local alternative to Chipotle. Very nice and clean every time!

This place is disgusting! Poor service! And the manager has a terrible attitude! He doesn't know customer service at all!

This is Greenwich residents' answer to Chipolte. From my experiences with both it is just about the same type of menu, which I love. You have the choice between a burrito, burrito bowl, and tacos plus what ever meat, veggies and additional fixings you'd like. They also have a fish option which is a welcomed choice for me. If the gigantic portions don't fill you up you can also get a side of chips with salsa and/or guacamole. You can also order a single taco, rather that the 3 that come in a typical selection. There are a few tables to sit at but I've always done take-out. I would have given Tomatillo 5 stars if the service was just a little bit fast (it is a cumbersome wait if a family of 4 is in line in front of you) and if they didn't charge extra for guacamole and sour cream toppings. These two things should be a standard add-on at a taco place. read more

I enjoy the food but no matter what I do the manager lady is just always so cold. I walked out 1/2 way through my order today because she makes me feel like I am bothering her just by ordering. No smile or greeting. It's no longer worth it. Also they have poor choice of forks. read more

It is right next to where I work so i really want to like it buuut... The service is so slow. It looks like it is set up to be like an assembly line and has potential to move along quickly, but it doesn't. They forgot half my order which sucked because I didn't have time to run back. If you are new in town, you need to be on top of your game... they're not. The food is ok. If the service was quick and friendly I'd go more since it is convenient, but if I had time and was craving a good burrito or taco I'd make the drive elsewhere. read more

Ordered via Uber eats and food was never delivered and never answered phone. Totally unprofessional and unacceptable and will never order again. read more

This spot is awesome! So much better than Chipotle - hands down! The selections are amazing and much more flavorful than the competition. The staff is so kind and fun to chat with while selecting your order. They also have a cool outdoor scene where you can relax and chill. I highly recommend this place! read more

Small Mexican fast food chipotle style restaurant that's better than Chipotle. Nice enough staff, clean surroundings, and really yummy burrito bowl!! I had beef, guac, lettuce, salsa, mild sauce, pinto beans and rice. Everything was better and fresher than chipotle! read more

Tomatillo Taco Joint - a tray of tacos on a table - Mexican Near Me - Cos Cob, Connecticut

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Never order for delivery!! Worst delivery service. I read all the reviews and I thought I can ignore it and since the office was nearby- delivery wouldn't be so bad (note: I order delivery since I can't leave the office). Food came 2hrs!!!! And missing order.. Food was ok. Fish taco was stale when it came and falling apart. Chips was stale as well and salsa was ok. Maybe it would taste better for pick-up or dine in. read more

Tomatillo Taco Joint - Fish taco special - Mexican Near Me - Cos Cob, Connecticut

Food was subpar at best.....beef tasted foul, pork was decent and chicken was dark and white meat with large chunks and not tasty. Worst part of it all was the staff. We went in at 730pm on a Wednesday night and there was one other couple sitting and eating. There were 4 people working and standing around chatting when we walked in, meanwhile not a single table was wiped down and there was food on all of them, the trash was overflowed and the staff was not friendly at all. I feel bad for the owner of this place because the concept isn't bad but it's very poorly run. Definitely won't go back especially because I woke up with stomach cramps and the chills; a common sign of food-borne illness. Perhaps that beef really was foul. This place won't last. Especially in Greenwich where customers expect the best. read more

Coming in, I knew that this was going to be a similar menu to Chipotle, so I'll compare it that way. Cilantro Lime rice was somewhat bland and seems a little mushy. Chicken was shredded which wasn't bad, but again, seemed a little bland. Grilled peppers and onions were a bit overcooked. And I would say the guacamole was maybe a half step above Chipotle. Chip were okay. While it wasn't bad, I think that Chipolte has more distinct and bolder flavors. read more

Took a star away because a co-worker got ill a few hours after eating here. The only items he had - that we didn't - was Spanish rice and the chicken. Anyone else get sick July 5th from eating here? 3 out of 4 of us were fine. --------- 4 stars for the food + 1 for delivery! As everyone else has mentioned, very similar to Chipotle or Moes with a few twists. We've had delivery twice to Stamford. Once it came in 30mins and the other took over an hour. We've had burritos, tacos, burrito bowl, chili, and guacamole. Chicken, pork, ground beef, shredded beef, and steak all decent. Everything has been very good to excellent. They could improve by: having more consistent delivery times, offering a Queso dip, being more realistic about size/ability to cleanly eat a burrito with balanced portions of each flavor, not cover the guacamole with tomatoes and onions, add a splash of green salsa to the guac. read more

I called my order in for delivery at 7:02pm and was told 30 minutes. At 7:50pm I called to find out about my order. They said they never intended on delivering because they couldn't Google my address, but they had my phone number and didn't call to ask. They said they would deliver my order. at 8:30pm I ate somethiong else and then my phone rings at 8:40pm. They knew my address enough to deliver a menu card! read more

Love this place! Every time I walk through the door I'm greeted with a friendly face and someone who knows the things I love to order. It's not close to home but myself and my family have found the drive to be worth it. Can't understand the reviews on the staff. It's a self explanatory menu, however they never hesitate to answer all your questions. Take the time to check it out. In high volume times, be patient.. It's totally worth the wait. read more