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Tom Thumb

2.7 (46 reviews)
ModerateGrocery
Open • 6:00 am - 11:00 pm

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My "delivered" order that you can clearly tell was taken in the back seat of the car.

I'm not one to leave reviewed but I will never order my groceries from this location again, this is so frustrating. Do not offer a service if you can't make it right if something goes wrong. This is now the 2nd time I've had issues with my grocery delivery. Today I ordered groceries to be delivered and paid an extra $5.95 to have them delivered between 3-5 pm. I watched my driver in a red car take a picture of my groceries in his trunk and then he drove off with them while I tried to wave him down. I called Tom Thumb and their original solution was for me to call Uber and figure it out. Uber was never involved, I received any and all notifications through Tom Thumb. Not one mention of Uber eats during my ordering process. I proceeded to tell the employee this is not my fault and I'd appreciate the situation resolved and the solution was he could talk to his manager and see if they can get it delivered to me in 2-3 hours it's now 4:30 meaning I'm now waiting for my grocery order i paid extra for for 5+ hours in total and will now not have my groceries for my dinner I planned ahead for. Tom Thumb on hulen does not seem eager to help me resolve this issue. This is really disappointing

Floral is on immediate right when enter
Jennifer P.

* BEST FLORAL SOURCE * We love this Tom Thumb for its Floral Department. So many options year-round for bringing joy to your home or others. Arrangements in containers (flowers or plants) are available for quick pickup from the shelves, OR wrapped bunches & vases can be purchased to arrange yourself. Oh, AND balloons are pre-inflated or can be inflated. BONUS: The staff are SUPER nice & create the beautiful arrangements. Definitely a MUST SHOP

Store entrance
Sean F.

I very much enjoy this store. Tom Thumb is my ch classier and a few levels up from Kroger, HEB or Albertsons. Prices are comparable with the other stores yet the store is bigger, the selection is better and the quality is great. This store is not close to my residence so I don't shop here often. I do come here for specific items that I'm sure to find here or if I want to cook a special meal and want really nice ingredients. Personally I enjoy the setup of the store which I find appealing and convenient, abundant and easy to navigate. Just like most stores, here too, you can use your "frequent shopper " card for store discounts which at the end of the day adds up to great savings. This time I went in for a quick grab and go of a few specific items but I promise that next time I'll add more pictures to show it better. Definitely recommend and will continue to use in the future.

Less than 24 hours after buying.

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12 years ago

Worst customer service ever! I haven't been that insulted in a long time. It was also REALLY expensive for groceries. I won't be back.

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8 years ago

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16 years ago

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13 years ago

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13 years ago

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11 years ago

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Ask the Community - Tom Thumb

Review Highlights - Tom Thumb

“* BEST FLORAL SOURCE * We love this Tom Thumb for its Floral Department.”

Mentioned in 2 reviews

Read more highlights

WinCo Foods - Entry aisle

WinCo Foods

3.8(93 reviews)
13.0 mi
•$

Prices of the food items from the dairy meat variety breads everything is good. iEverything looks…read morereally good fresh. It's nice and quiet all the time that's what makes it a great place to shop great Service cashiers are friendly very helpful. I shopped the Crowley store periodically as well as the Rufe Snow. Both stores are always nice and clean. What we need now is for the stores to cover to accept the other food card for United Healthcare

Dear Store Manager,…read more I am writing to express my dissatisfaction with the experience I recently had at your store. Unfortunately, the service I received did not meet my expectations, and I feel that the situation should be addressed. The incident occurred on 09/30/26 at 12:32 p.m. at Store #126 and involved an employee named Sandra. Not once did she smile or acknowledge me or the lady in front of me. When I was checking out and using my debit card, the system asked me to enter numbers. I assumed it was asking for my phone number. Instead of assisting me, Sandra just looked at me confused. She waited until I figured out what the system was asking for and then told the customer behind me, "Sorry, she doesn't know what she is doing." I told her, "I am still here. I didn't know about your new system, and why are you talking to this guy about me?" I was very disappointed by the way the situation was handled. I felt that her comments were disrespectful and inappropriate, especially since she was discussing me with another customer while I was still standing there. As a customer, I expect to be treated with courtesy and respect and to receive a reasonable level of customer service. I hope you will take this complaint seriously and investigate what happened. I would appreciate a response explaining how this matter will be addressed and, if appropriate, what can be done to resolve the situation. Thank you for your attention. I look forward to hearing from you. Sincerely, Fran

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WinCo Foods - The flags are up!

The flags are up!

WinCo Foods
WinCo Foods

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Tom Thumb

Tom Thumb

3.5(61 reviews)
3.9 mi•Arlington Heights
•$$

I compete in a niche grappling sport regularly which involves both travel and an astonishing amount…read moreof time spent in hotel rooms eating lunch meat turkey. I walked about 1.5 miles each way to get to Tom thumb after struggling to find a supermarket near my hotel. I'm glad I took the walk. The Primo Taglio Carver turkey is really good, the employees super friendly and the outdoor seating is a pleasant place to sit and send LOTR memes to my friends on Instagram. I enjoyed the turkey so much that even when it froze later in my unreasonably cold hotel mini fridge, I still made a sandwich and ate with relish (the sensation, not the condiment). I guess what I'm really trying to say here is that in the bleak, anxious days leading up to a grappling tournament, when you are worried about your weight and life stresses seem amplified, Tom thumb makes a great hotel turkey that takes the edge off.

Went here to get cupcakes for my kids 18th birthday and man was I disappointed!! The selection…read morelooked like a 6yr old made them. Half of them were dropped previously and being sold at a discount and the other half looked just as bad. The cakes looked the same. The cakes not with the regular cakes and cupcakes looked sooooo much better. So I chose the 12 cupcakes+2inch round option as it looked great. We got to the restaurant and pulled them out and ate them and good to the lord they were SOOOOOOOOO sweet. On a level of 1 to 10 with 10 being straight up sugar cubes this was a 15. None of us could even eat a whole one. So needless to say this was a disappointment. I will stick to my usual grocery store chain to get my cupcakes from now on. This one was a bust.

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Tom Thumb
Tom Thumb - Cute plants

Cute plants

Tom Thumb

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Publix

Publix

3.0(2 reviews)
6.2 mi•Far West

Is this for real? A real publix anywhere in DFW would make a killing. They out the krogers and Tom…read moreThumbs to shame!

I have been an exclusive Publix shopper for the last 40 years and today I had the worst experience…read moreever, from any store, Publix, Arlington, Jacksonville, FL. On my way to work I stopped in quickly to stock our community fridge with Seagram Ginger Ale, division of Coca Cola. Publix weekly ad listed Coca Cola products 2 for 2, 6 pack bottles, mini cans and 8 packs of 16oz. I have been purchasing this special almost weekly and it always shows up on my 'just for you' list when offered, as it did this morning when I checked the new weekly ad. I went into the store, rather hurried, went to the customer service register and as approaching mentioning how happy I was with Publix always having Seagrams Ginger ale in some kind of special. As the associate rings my purchase,she said 'you must be mistaken, Ginger ale is never on 2 for 2' I said, well it is marked and advertised as 2 for 2 ALL Coca Cola products. She said, 'Never on Ginger ale' and walked with me to the aisle, where the sale was clearly marked ALL Coca Cola products. I had just purchased this exact sale, 2 weeks ago. I left extremely angry, returned to the parking lot and googled Seagrams. They were purchased by Coca Cola in 2002. I went back into the store to witness the associate relaying our interaction to her manager, as she saw my reentering, approaching the manager, she picked up the Ginger Ale and walked it back to the soda aisle. The manager did confirm that I was correct and that Seagrams was indeed a division of Coca Cola and part of the advertised sale. The associate in question, still within ear shot of this interaction, continued to replace the items to the shelf, ignoring me and her manager. I know this is just about soda on sale, but the attitude and refusal to even refer to a manager or fellow associate, all within a few feet of this interaction, it the issue. The manager was extremely apologetic and offered to review the situation with the associate as a training opportunity, however, for me, the damage was done.

Tom Thumb - grocery - Updated November 2026

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