Based on other reviews my husband was measured for a sports jacket, paid the deposit and looked forward to the first fitting a couple weeks later. Unfortunately we sat in the parking lot for over half an hour waiting for Mr. Miller. He never showed up - and he never called to let us know he wasn't planning to.
Well duhhh . . . we tried it again and ordered a couple pair of pants. Apparently nothing was done on that order (besides charging the deposit) so after two months of waiting for the fitting, hearing nothing, writing - a promise to follow up the following day and still nothing we cancelled.
The quality on the jacket he did get was good, a bit of a tailoring snafu that we planned to have repaired when we went for the pants fitting.
Update: After posting this we were contacted by the area manager mid February, who came to the house and remeasured for the pants ordered a couple of months prior. That was over 3 1/2 months ago -- still nothing has been done. We took the jacket to the corner tailor to have original tailoring repaired (lining hanging lower than the jacket, pockets puckered at the seam)
This place is a joke! read more