best plumbing company in Rochester N.Y hands down.....not going to waste my time telling my story…read moreon how they saved the day on some super hero stuff.... long story short if you do not call these guys first before any other plumbing people in Rochester. you'd have to be an idiot 2 not call these MASTER Plumbers! they are highly skilled at their craft *prices are superb 10 stars *service is beyond exceptional 10 stars! I wouldn't of wasted my Time writing all of this stuff if these guys wasn't as good. Call them First please and save yaself the Hassle...or don't idc. 100 stars outta 100 they different.. Fischer Plumbing & HVAC

Thank you so much to Fischer for showing up even sooner than estimated for our plumbing emergency…read more They fixed it in record time, provided a LOT of helpful information and told me what to watch out for in the future. They are now our go-to plumbing company.

Fast, thorough, found root cause of the problem with my sump pump. The initial repair of the dump…read morepump itself was affordable, but the extend piping repair was more than I budgeted for so I needed to get a few additional estimates.

Response to the business manager: Yes, we have the correct company. Thank you for checking out our…read moreother reviews. We just returned from a long awaited Florida vacation. Also, yes, Crowley has a five star rating from us for their work on our house in Rochester.

Not only are they reliable and responsive but the owners are extremely kind and easy to talk to,…read moreand explain everything they are doing and why it is necessary.

I called Jazz as they had cleaned our septic tank before. We were having problems and Deanne was…read morevery pleasant and helpful on the phone. She was able to have a crew at our house within two hours and they were able to empty the tank and fix the problem with the septic line quickly. The crew was very nice and friendly, explaining what they were doing and why. Plus, what we should do to prevent this problem in the future. I am very happy with their prompt and friendly service, and I will definitely use them again in the future.

We had Maurice out for an estimate for a liner on our fireplace, he pulled the insert out of the…read morefireplace, mid-aligning our pipe. Called him back to ask him to put it back, and he berated me over the phone saying he would be liable if he put the pipe back and we didn't have a liner installed. Finally got him to say he would come back but he had to check his schedule and call me back. Never called me back, so 2 months later I called a manager. She sent 2 techs out the very next day who ruined the pipe even more (they tried to align it but left a huge gap and taped it back together with tape that is not rated for fireplaces!) and also tracked mud and soot all over my kitchen and carpet. I will never have them in my house again. Working with the BBB to have them pay my bill to get the fireplace fixed and the carpet cleaned.

This is a slippery company. They are not trustworthy when it comes to their billing practices. They…read moreclaim to give you a "break" on labor but truth be told they tack it on the part. If you have a warranty be very clear that they service THAT warranty, that the look at the warranty. My furnace wasn't working, I took the morning off to meet them so when they said it wasn't covered under the warranty, I was desperate and trusted them. The next day I found out it was covered, Empire wasn't honest. They weren't a contractor for that warranty company, Goodman/Goodcare/Asure. They charged $485 for the part and only refunded $250 and claimed the rest as labor which the tech said he was being nice and not charged me. But the warranty covers labor, but Empire isn't a service provider for said company. So I am being blamed by the warranty company for trusting Empire, Empire claims the are not liable because they didn't install the furnace. Integrity is not something they have, find another company if you don't have to use them.

This service has consistently been outstanding. Prices reasonable too…read more George and Muriel give it a personal touch too. We can highly recommend! Whatever the issue, it gets resolved.

Due to a pipe in my basement that overflows when there is a heavy rain, I contacted GT plumbing for…read moreassistance. Mr. Campbell came out and fixed the issue, very quickly, and was very professional and fair. I hope there will be no more issues with the plumbing, but if there is I would trust GT Campbell for assistance.

I have used Northeast Mechanical for multiple heating and cooling installs and repairs at multiple…read moreaddresses. The owner,Will, is very friendly and easy to work with. He will go out of his way to save you money even when it inconveniences his work schedule. He will shoot you straight and give you no BS advice and recommendations based on his years of experience. I would and have recommend Will and Northeast Mechanical to anyone needing HVAC install or service. Will is way better than any of the big companies who's techs are trained to run up prices with big ticket repairs . Trust Will!

I had a very positive experience with Will from Northeast Mechanical. He gave me a very reasonable…read morequote to install a new water tank and was able to do it the next day to make sure my tenants were taken care of promptly. He showed up on time and was very professional and communicative throughout the whole process. He also gave me good advice as to other things I may want to consider doing in the near future in my property. I was very pleased with all his work, expertise and customer service attention so I will use his services again for any HVAC or plumbing issues that may need to deal with.

Prompt response. Excellent advice. Outstanding work. I live in a 100 year old house that presents…read morechallenges to any contractor. They updated my kitchen lighting, replaced a variety of ad hoc additions in the basement, leaving me with a straightforward and efficient system, and replaced failed switches and outlets elsewhere in the house. (Did the same sort of work for a neighbor.)

I used Ellenwood Electric in 2009 when I bought my condo at the referral of my handyman. I had…read morebought a fixer upper, and my handyman who was redoing my condo, referred me to Ellenwood for the electrical work. I had my electrical outlets replaced, ceiling lights removed & replaced, ceiling fans installed, and a very problematic bathroom light was saved, and fixed so I could keep it (I love that bathroom light). Now 11 years later I have had no issues with anything electrical, and am pleased to know that everything is up to date, safe, and reliable. Definitely recommend Ellenwood Electric if you want reliable, safe, and up to date electrical work done on your home.

Needed a yearly maintenance done, was very responsive and reasonable. Work done in a timely manner,…read moreclean , did not leave anything behind, when completed you would not even know he was there other than everything cleaner than when they arrived. Also they installing a sticker on my meter to signify that there was an alternative source of power on the pre( generator). Nice work Scott.