The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

Gave me a price of $6850 for work that went from 9:30 till 3:30. The last hour was to replace the…read moretoilet that they installed and damaged so they had to go buy a new one. Only parts were the toilet, pipe to go to septic, a few pieces of copper fittings and some hydraulic cement. 3 guys I bet 2 were not certified plumbers. An awfully high price . I would bet that $6000 was labor . $1000 an hour for labor-What a great life for DT Plumbing!

Late review from July 10th, requested help from them like I always do, call handled timely and…read moreservice call booked. Nick W came out on time, fixed my commode, and was on his way. Price for leaky toilet was $325.00 so a little pricey but I saved with my service plan. Thanks for always helping me out, much appreciated.

Taylor was an excellent communicator and James did an…read moreexcellent job on a complicated job. He is extremely knowledgeable and explained everything, answering all of my questions, I highly recommend Pride Plumbing!

The people from Penfield heating and plumbing could not come more highly recommended!!!…read more Steve, who put my sump pump in... He was fast, efficient and knowledgeable. Anthony who took his lunch hour to come to my house and inspect what I needed him to look at.. He went above and beyond my expectations. I would give them an 11 out of 10 and I would highly recommend them to anyone and would never use anyone but them from now on.. They are excellent!!!!!

Leaky outdoor faucet that froze last winter. Penfield attempted to repair but ended up replacing…read more They had to find the pipe and did a super clean job getting to it, and when completed, covered the wall will a neat cover .

Technicians and service was good. quality of work was good. The pricing was very very high. Called…read morefor a hot water heater leak. They came out looked at the heater and said it was bad and needed replaced. Said ok and let's replace it. He said we will send a rep out to look at it and charged me$139.00. Few hours later a sales rep came out and said it will cost $5,000.00 to replace it. "WHAT $5000 for a water heater! This was at my mother's house and I her son lives a 1000miles away. So we had no choice but to pay that outrageous price. they did end up knocking 10% off which brought it down to $4485.00. Still was very very high for the service. Even if the hot water heater cost $1500-$1800 you're telling me parts and labor cost $2500-$3000. UNREAL!!!!!

Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

Jimmy's been out plumber for years. He's always professional, knowledge, and the bill is always…read morereasonable. Plus he's such a nice guy.

For 2 times in a month, Crowley has been my hero! They came the same day each time and fixed my…read moreproblems with professionalism and quality. I wouldn't go with any other plumbing service!!!!

Appreciate the quick response. Their technician Kevin was knowledgeable, helpful and prompt. He…read morewore a mask due to Covid and cleaned up after he fixed our slow drain. I will continue to rely on Mr Rooter for our plumbing needs and recommend them to friends and family. Matt

Never provided a quote non responsive after initial call never responded would not recommendread more

I cannot recommend AP Plumbing high enough. These guys are the real deal! Fast service. Great price…read moreand everyone in the Company was knowledgeable and polite. I needed a new water line to the house and in 1 day, these folks did it. Cleaned up. My experience with AP Plumbing was refreshing and enjoyable. Thank you AP Plumbing, David Stanton, Auburn, New York.

Totally Rip Off. Charged is originally 800 For a simple…read moreclogged drain. We finally got them down to 500 and then they charged us 100 for a service fee. I understand they are skilled trades and I don't expect it to be cheap, however 800 for anClogged drain is ridiculous-the technician was nice- it's not his fault- the whole intake was AI, or a chat bot- so there and no way to get a quote-or even explain the potential issue to have a estimate. It was not an emergency call or any difficult plumbing. I was reffered by another client Of theirs who had the same issue last year and was charged 150.00 which I why I called AP in the first place.

A+ Courtesy A+ Service…read moreA+ Price A+ Timeliness It can be hard these days to find a business where the service is AMAZING from start to finish but this company is IT!!!! From the friendliness and efficiency of the person who answered the phone, to quickness of service, to thorough explanation of the issue and outstanding completion of service... was beyond amazed, pleased and impressed. The bill was explained to me by the very penny (he was only off by $0.09 lol) and the work was completed efficiently and effectively. They charge by the job, not the hour and their rates were completely reasonable. Oh, I forgot to mention...JOSH WAS AWESOME!!!!! I HIGHLY recommend using this company. I will never use anyone else.

Found this amazing company after doing a google search for plumbers near me and am so unbelievably…read morehappy that I did. Many people told me to call a company that has rooter in their name but I didn't want to as I wanted to support a local, family owned business. Everyone that I interacted with was so nice and helpful. They were honest and upfront about what they were going to do and were able to get our issue resolved within a couple hours and for a very fair and reasonable price. I will happily recommend them to anyone and everyone that I know. Thank you so much for being an amazing company.

best plumbing company in Rochester N.Y hands down.....not going to waste my time telling my story…read moreon how they saved the day on some super hero stuff.... long story short if you do not call these guys first before any other plumbing people in Rochester. you'd have to be an idiot 2 not call these MASTER Plumbers! they are highly skilled at their craft *prices are superb 10 stars *service is beyond exceptional 10 stars! I wouldn't of wasted my Time writing all of this stuff if these guys wasn't as good. Call them First please and save yaself the Hassle...or don't idc. 100 stars outta 100 they different.. Fischer Plumbing & HVAC

Thank you so much to Fischer for showing up even sooner than estimated for our plumbing emergency…read more They fixed it in record time, provided a LOT of helpful information and told me what to watch out for in the future. They are now our go-to plumbing company.