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    Todd & Sons

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    6 months ago

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    Marketplace Auto

    Marketplace Auto

    3.0
    (2 reviews)

    Literally go anywhere else. I bought a car for my son here and have had so many issues since. I…read moreshould have been clued into the shadiness of this business when I was hesitant to buy because I would have to pay a large amount up front to add the car/my son to my insurance since I have a six month pay in full policy. They told me that I didn't need to add him as he would be covered as an occasional driver with just my name on there. I still decided to push forward as the car was in good condition from what I could tell (not a car person) I should have had the car inspected prior to buying but some of the issues should have been stated or addressed before putting the car on the market. I took the car to a Subaru dealership after purchasing and they found dry rot on the tires and the exhaust manifold needed to be replaced. When I reached out to Marketplace Auto, they were so unprofessional. I just asked why the car was for sale with these issues and sent them a list of recommended repairs. Wayne, the person who responded basically said that the Subaru was "just trying to scam me and charge me a bunch of money." I was in no way obligated to do these repairs but since this was a car for my son why would I say no to recommended repairs? Not to mention the fact that it would void my service plan if I don't take recommended action (which none of the repairs were covered by the service plan). I would have found the response of "too bad you bought it as is" as an acceptable answer, not bad mouthing another dealership. Not to mention he recommended he could "find me a better deal." Sorry but I'm not out to get the absolute cheapest repairs when the safety of my child is at stake. 2nd issue I had was with the license plate. After the temporary license plate expired, I went to the dealership to get another one (I had heard there was a shortage on license plates so wasn't bothered by that delay). When I got to the dealership, I found out they had the license plate for over 3 weeks and never reached out to me. They also had a check to refund me for overcharging me on the licensing they had been sitting on. While I was there, I filled out paperwork to cancel the service plan (10/4) and was told it would take about a month to see the amount removed from my loan. After about 5 weeks I called the service plan company, and they stated they never received the paperwork to cancel. I also noticed while on the phone with them that the dealership had put the wrong VIN number on the paperwork. I asked if I could cancel myself and they said no. I then called Marketplace Auto again to inquire why the cancelation was not being sent/processed. They said they would look into and never called me back. I called yet again and Preston sent me an "confirmation" of it being sent. The "confirmation" had absolutely nothing with my information so it in no way confirmed MY cancellation was included. He said it would be another 3 weeks or so to process the cancellation (this was 11/18). I have since reached out via email (12/10 & 12/17) with no response. This is just unacceptable and would hate for anyone else to fall into their trap.

    Bought two trucks from them in the last several months. Professional and helpful. I could have…read morebargained harder I think but that's on me

    Kalispell Toyota

    Kalispell Toyota

    4.0
    (46 reviews)

    Kalispell Toyota is the best place to buy a vehicle from the moment you walk in to the moment you…read moreleave the lot you have everything you could want. Duc was our salesman and he was fantastic the finance manager was wonderful everyone catered to our every need when it comes to feeling good, and comfortable buying a car. They listened to what we wanted for a vehicle and the amenities, while keeping the price down as able. They were kind and personable and just knew their vehicles and people! It should give you a good feeling when you're getting a vehicle and there's like five other people getting a car at the same time-It goes to show that it wasn't just one salesman it was a lot of them.Their service department is amazing because they contact us when it's time for the car to come in and have an oil change or whatever service may be needed. Although again we can't say enough about Duc -so kind personable, and knowledgable. When you leave you genuinely feel like you can trust his word and the Kalispell Toyota stands by their product. That is so important to a buyer who is putting a lot of money into something; esp these days. Duc even calls us on our birthdays; I mean who does that! That is what a business that has great customer service looks like Thank you Kalispell Toyota and thank you Duc!

    The Service Department is great. Very organized, no up selling. Finished a service on my 2001 Lexus…read more470 in 90 minutes. It's one reason why I will choose a Lexus or Toyota for my next car.

    Todd & Sons - usedcardealers - Updated July 2026

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