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    Kalispell Volkswagen

    5.0 (1 review)

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    Kalispell Ford

    Kalispell Ford

    (35 reviews)

    We bought our 3rd vehicle through Kalispell Ford and we are always so impressed with the customer…read moreservice they provide. Our salesperson's name was Matt Haase, he was well informed on the inventory, and just a really great guy. The whole team was great and so was Christina in the finance department. We would recommend checking out Ford Kalispell!

    Let me start by saying I am extremely dissatisfied with both the service and how this situation was…read morehandled. After paying for repairs, the original issue was not resolved. The vehicle continued making the same noises we initially brought it in for only louder and is now accompanied by a burning smell. When we returned to address the unresolved problem, we were informed that an additional part (a water pump) would need to be replaced at extra cost. This was confusing and frustrating, as the initial diagnostic failed to identify what now appears to be the actual issue. We were asked to pay again despite the concern we originally brought the vehicle in for never being corrected. We requested and retained the original parts that were replaced and later had them inspected by an individual who previously worked at Ford as both a mechanic and service writer. We were advised those parts appeared functional and should not have required replacement. Based on this, we believe the service department should take accountability for the incomplete diagnosis and cover the repair related to the water pump, which should have been identified during the original visit. Our concern has never been about avoiding payment, but about accountability for an incorrect or incomplete diagnosis that resulted in unnecessary expense, lost time, and nearly two weeks without reliable transportation. Unfortunately, communication during our visit became unprofessional. A staff member walked away from the discussion, and assistant management refused our request to escalate the concern to higher leadership or ownership. They also told us that the service director/manager was gone the whole week to Arizona even though we we supposed to have a meeting with him to come to a resolution. When we picked up my vehicle today, the service director/manager was back, so they told us false information so we couldn't discuss with their supervisors or owner. We were also told that if the dealership chose to cover the repair that was the actual issue, they may refuse to work on our vehicle in the future simply because we questioned the situation. We asked only for transparency, an explanation of the failed repair, and a fair resolution. Instead, we were met with defensiveness and dismissal from the service department. At this point, we cannot recommend this dealership due to poor customer service, lack of accountability, and unwillingness to properly address an unresolved repair concern. At this point, yes after the discussion with the service department, they are now doing my water pump fix which should been resolved in the first place but I'm glad they are doing it now but I am not pleased that the lady at the service desk said "well if we do this, then we are parting ways and no longer will work on your vehicle in the future". Simply because I mentioned facts that she told me were "your opinions" on what has happened, the incomplete diagnostic, that I was charged over $1200 for something that wasn't the issue in the first place. The service department needs to be investigated. They also deleted my review so I had to post this again.

    Corwin Honda Kalispell

    Corwin Honda Kalispell

    (57 reviews)

    Corwin landed my business due to an awesome and non-pushy salesman, Terran. Terran knew the…read moreproducts that I was in the market for, namely a compact SUV. After several test drives, and many others with local area dealerships, Corwin had the SUV I wanted and the service and deal to back up the sale. I felt zero pressure, and when the rubber hit the road (pun intended), when I said "no," they would immediately back off. When I said "yes," they were quick to recognize my needs, not oversell or undersell. I admit they didn't know all the ins and outs of the accessories they had available, but when you deal with the amount of vehicles and accessories they deal with and have to account for, this made sense. Do your own research, as with any larger purchase in life. At the end of the day, I want to thank Terran for being such a reliable source of information, and for his professionalism in dealing with me. Corwin Honda will get my business again the future for sure, if you're considering a reliable vehicle, I would 10/10 recommend them. Thanks guys!

    This is more of a review of my salesman Jaxon Ryder than anything. Jaxon is a really nice young…read moreman who made the buying process comfortable. He is very easy to talk to, professional, and above all honest. I felt he helped me get a fairly decent deal as well. If your in the market for a used car at Corwin ask for Jaxson and you may get the right vehicle and a new friend. Spencer Leer

    Kalispell Volkswagen - car_dealers - Updated May 2026

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