This is my go to eye doctor because from the front desk staff to the doctors everyone is super…read morenice, professional, never in a hurry and always super chill. When booking appointments know that they hook you up pretty fast and they're open on Saturdays! Check. Check. On my yearly visit I noticed that they had GoodR sunglasses. Wanted to get these glasses for exercising. Been looking for this brand in Houston forever and this location has an amazing selection located at the front desk. The staff was pretty helpful in finding the perfect pair of glasses for my face and they went through their inventory to make sure I got a brand new pair versus the sample ones upfront. Overall, great visit as always and highly recommend.

Everything!! Communication. Patient care. Follow up. No one calls when they say they will…read more They do not act like they care about the patients they have. I feel like they could care less. And some of the doctors don't even listen when talking. Go somewhere else

10/10 love Dr.Tsao and his staff. Dr.Tsao is caring and considerate of his patients. My…read moreappointments never feel rushed. I love that he explains and elaborates medical terminology ensuring you understand. He helps find the problem and solution. The office is also very nice. Definitely recommend!

10 out of 10, I was told I need glasses, this was a shock to me, I've always had 2020|2025 vision…read moresince the army, that was 8 years ago. I'm 30+, moved to Texas and while exchanging my CA drivers license I failed the "vision test" I immediately left and found the closest Optometrist to my home and from the moment I walked in the door, I felt a genuine sense of relief. The team was so nice, cordial, conversative, and attentive. I would go back just for the atmosphere and conversation. Dr. Jonathan Tsao is excellent, everything you'd hope for in a highly qualified optometrist. I have 4 in-stock frames that I've purchased and 2 I've ordered and will have eye theory order lenses for. You can bring any frame you've loved including cheap $2 sunglasses from gas stations you're fond of. Every time I find out I have to stop by Eye Theory, I get as excited as going to my favourite Haircutters. You will too =) Yes, the prices are high, but the technology, courtesy, attention, and deals are so good, I've set them up as my primary vision services provider (VSP) for my DeltaVision benefits. Lenses are polycarbonate, free Blue Light and Anti-glare upgrades. Lenses within 5-7 business days. I'm very happy with the professionalism and courtesy of the team. 10 out of 10, physically unbeatable =)

I love this business! As many of the other reviewers mentioned Dr. Tyler is exceptional and very…read morethorough. The eye exam was definitely longer than any I had previously had and there were many more questions to answer. I stumbled across this place quite by accident. I had gone to a few eye places and gotten exams and prescriptions and things were okish. The thing is I used to really love reading and with all the glasses I had previously I just would get tired fast and something just wasn't the same (as it turned out the clarity could be so much better). Its easy enough to book your exam and the staff does a great job of answering any questions and helping out during your visit. And while I highly value great customer service - if the product isn't great its just not as good. I LOVE my glasses - they gave me back my ability to read like I used - they gave me back my love of reading. If you need an eye exam or know you need a new pair of glasses - this is where I would highly recommend going if you are in Houston and the surrounding areas its worth the trip!

This was my Go To Eye Care for many years in the 90's and 2000's. They were located in the strip…read morecenter with Randall's on Westheimer and Shepherd. Marty has been there since the beginning and is still there. I came back to get designer glasses and to see what's going on with my eyes. Everyone here is exceptional. I only stopped coming because I moved to Clear Creek near Texas City. They still give top notch service here and I miss them. Ten stars

Always a great experience…read more Been coming here for years. Quality frames, contacts, and lenses. The eye exams are not rushed. The eye doctor always gets my prescription with patience and understanding especially as I want to stay here long term in the Heights Garden Oaks area. Appreciate all of y'all.

Caroline Tran is just a doll! I was just going in for a new Rx for glasses and she asked me some…read morequestions and checked out my eyes and I left with the best new contact solution to my eye problem (one that was never presented to me at my old eye doc). She has so much positive energy! I left very happy! Expect to wait about a week to get in, but she is worth the wait!

Amazing experience! Moved to Houston and was on my last pair of contacts(eek!) but was able to get…read morean appointment the same week! Eye exam, contact fitting and a cool retina imaging! The Dr. was so informative that I switched my type of lenses after YEARS of keeping the same style and brand. Staff was top tier and quick but personable! Super thankful!

Beware of surprise bills 7 months after the fact. Had my first eye exam with them january 2025, got…read morea pair of glasses with them (150 dollars with insurance - grossly marked up). Decided to buy another pair about a month later at a different retailer, who asked for my insurance info, and assuming i would be declined for anything that was already used up at eye hub. I ended up getting a 70 dollar discount I believe. Now 7+ months later eye hub is contacting me with a bill for 220 dollars saying that insurance declined coverage because i used them at a different retailer. I guess it's my fault they dragged their feet to bill my insurance? Never in any medical capacity have I experienced something like this. The numbers also seem extremely fishy to me

I drove by a few times and because I needed a new eye doctor and glasses (as well as deciding to go…read moreback to Acuvue Oasys from Air Optix), I figure I'd stop by. This office is conveniently located very close to the freeway, on the corner of Cavalcade and Airilne (a few steps from Asia Market). The front desk staff was professional, courteous and very helpful. One of the ladies even helped me pick out my glasses! Dr. Bui seemed very personable and friendly, greeting me with a smile and answering all my questions. Overall, the office is clean with friendly service. I would certainly recommend it! Everyone has their own experience, but I'll choose to be reasonable and fair with my expectations. Excellent experience.

I came here to purchase eyeglasses. Customer service was great - probably bc she knew she'd get a…read moregood commission from me. However, I was massively up charged for my glasses. Frames that cost $70 online were prices at $150. Same for the second pair of frames I purchased. Charged me $210 but they cost $80-90 online. (Prices are excluding the lenses). I left feeling like I'd been price gouged, and would not come back.

Gary and his staff were polite and timely with my eye exam. I had some concerns with my left eye…read moreand wanted to get my annual exam out of the way at somewhere local. While their website booking was down, I called in and was able to book an appointment within 2 days. Google Maps takes you to the right place - it's a small parking lot. Inside is a bright and welcoming lobby. My eye exam went smoothly and Dr. Nguyen showed me the images of my Meibomian glands, which indicated that I had a stye in both my upper and lower eyelids. No wonder the swelling was so bad... I was sold on a special moist eye compress mask and did not purchase any frames or lenses during my visit as I had to get back to work. The eye compress price was comparable to Amazon's. The office staff were even considerate enough to give me some sun filters after the dilation for my drive home as I'd forgotten my sunglasses. Overall, a very pleasant visit, about an hour and some change because of the dilation time for a new patient. Would come back again!

This is for their eyeglass selection. Staff is friendly and knowledgeable especially with what is…read morecovered with eye insurance. Their resident dog is sweet and their bed is by the front. High end eyeglasses and he opted for a Modo pair that also offers a sunglasses clip so double duty. Seamless and efficient, we were very happy and can't wait to pick his pair up in a week! I was eyeing a pair of gold heart shaped glasses. Highly recommended!

first time coming here. i needed to put prescription lenses in my glasses and they helped me…read moreimmediately. they had my glasses ready in less than an hour!

Terrible Dr. Would take off to run errands when it was my appointment time. Does not finalize…read morepatient records appropriately. Seems like he doesn't have focus on his practice. Would NOT recommend.