The best. From…read moremeeting me Christmas morning for a broken tooth. To having the BEST bedside manner. He is the BEST dentist.

I have been a patient of Dr Baza for 42 years and have wonderful care. When I married my wife…read morechanged doctors too. He spends time with his patients and I was a difficult patient but through his care he changed my life. Rev. John Wareen

my husband and I have been seeing Dr Levin for yrs and have no issues at all. Staff is…read moreprofessional and friendly! Hope to be seeing them for many years.

Doctor was great, patient, and explained everything to me. Support staff is the reason I decided…read morenot to return to this practice. I needed to reschedule my appointment so I called 1 week in advance. The staff acted like they had no idea how to do this. They explained that the doctor is not seeing patients after a certain date so I asked if the dr was leaving the practice. If that was the case then I needed to schedule with another doctor there. They kept transferring me back and forth between offices and put me on hold for a total of 35 minutes between transfers. The staff needs to be trained not only on procedures but on telephone etiquette and customer service. Update: found another doctor with a different practice, staff appears to be well educated on customer service. I called back to Houston Eye Associates and on hold for 5 minutes just to request my medical records be transferred to other dr, and to no surprise they did not know the procedure. Sure glad I don't have to deal with them anymore!!!

I love the Dr., the office, selection of lenses, and the staff. Have been going for years and…read morehopefully will never have to change. On my last visit Regina helped me a lot! Appreciate the time she spent and the money she saved me.

Service was quick. Customer service is excellent. Staff and physician are accommodating and…read moreknowledgeable. Would recommend.

Eye exam and tests, the nurse assistants were kind and polite as well as the treating Doctors. The…read morereceptionist were very helpful and professional in processing my trabsactions. Great work Guys!

I have been coming here for over 4 years. Dr. Hakimi is an amazing doctor who truly cares about his…read morepatients but the front desk staff and scheduling here is absolute garbage. My appointment was set for 10 AM, I arrived at 9:50 AM, and by 10:45 AM I was still sitting in the lobby with 4 people ahead of me. I don't have time to spend 2 hours at the eye doctor. Stop over scheduling and see people WHEN THEY'RE SCHEDULED. When I informed the front desk girl I would need to reschedule my appointment since it was now 45 minutes past when I was supposed to be seen she laughed and could have cared less. I had to take off from work to come to my "appointment" and am scheduled to go in at 11:30. So essentially I took off from work for no reason and wasted 45 minutes of my day. Additionally, the facility is disgusting. The lobby chairs are covered in what looks like dark fecal/urine stains and the arms of the chairs have sticky residue on them. I called over to Pasadena Eye Center on Crenshaw and made an appointment for next week. Take your money else where. Maybe Dr. Hakimi will take these reviews into consideration & do a staffing revamp.

The staff was haughty, rude and arrogant on the day of my exam and on the day I came to pick them…read moreup. It's clearly just how they treat customers. It took 3 weeks to get my glasses and I ended up with the ugliest pair I've ever seen. I needed counsel to choose a suitable pair since my vision is bad to begin with and I got nothing. Instead, I paid almost a $1000 for a pair of ugly oversized granny glasses that I am ashamed to wear. I didn't get a good look at them until they were finished and on my face. I've never had this experience before. I've been satisfied with every other pair of glasses I've ever purchased... even online. They are atrocious.

Every time I have gone to see Dr. Tran he takes the time to explain and educate me on the functions…read moreof the eyes and seeing in general. You can tell by the way he explains eye health that he's passionate about his professional. Gives me reassurance to know that I'm in good hands. Dr. Tran and his staff are really friendly and conduct themselves in a professional manner. This location is also super convenient for me. I highly recommend this eye clinic to everyone.

The only good thing at this place was the doctor I saw…read more I ordered a pair of glasses with Frazier after my appointment in May. I didn't get my glasses until mid-June. Once I got them, the lenses would come out at the top and then about mid June, the right lense fully popped out. I took them back in on July 14th asking if they could fix them. I was told that the lenses were too small and they needed to be sent back. They insisted that they would be expedited and that I needed to wear my old glasses with my outdated prescription in the meantime. I asked for a printout of my prescription and the tech said "you're gonna order glasses online?!" And acted as though it personally offended her. She provided me with the printout once I explained that I would need a back up pair in the event one pair was to break again. After 3 weeks of waiting for my "expedited" glasses, I called to ask about them. They advised me that they were in but just hadn't gotten around to calling me yet. I asked if I could just get a refund instead, and was advised that it was past the cutoff for a refund since the original appointment was in May. Even though I've had the glasses for less than a month, and here it is August. I won't be purchasing glasses from this place EVER again, but wouldn't mind seeing the doctor if needed.

This was an overall horrible experience. I had to call and be put on hold several times. I waited…read morefor 3 weeks and when I finally received my glasses they were no where near the quality they were presented. The transition lenses were horrible quality like there is no protection at all. The best thing about the place was the manager was professional and gave me my return.

Just wanted to thank Laura Cantú for the great service and vibe and also the rest of the team…read more Really recommend this location!

A lot of frames to choose from. It was very quick and efficient all the workers. They were very…read morefriendly and helpful when it came to looking for the right pair of glasses for me. The price point was fairly reasonable for two pairs of glasses and an exam.

I have been with vision works for 4 years and highly recommend due to great customer service!read more

Worst business in Texas. Saved my money for several months and she gave me an estimate beforehand…read more 350.00 includes exam and a basic pair of bifocals. When they were ready she tried to charge me 500.00 bucks and I told her that wasn't gonna happen. I was walking out with no glasses and all my money. She changed her tune to 350 $ so I paid it. 3 months later one earpiece came off. Took them to her and next day she says they ready. When I put them on it fell back off. Next day she calls me back in and says she can't fix them and I just need to buy a new pair of frames... Needless to say she was told where to go and she lost my business. Only reason I went there is bc I got my very first pair from her with no problems. She was determined to get 500 dollars out of me one way or another

Great staff and very easy to make an appt! I needed glasses done ASAP (as mine broke after 2.5…read moreyears) and the office was able to fit me in RIGHT away. Staff was friendly and understanding. The doc got me in and out quick while being friendly and courtesy. Would recommend!

I have been coming to this place for years to have my eyes examined. My optometrist, Dr. Vo, is…read moreextremely knowledgeable and patient. She answers all of my questions and gives great advice on my eye care routines. Also, The staff is always friendly and efficient, especially during these times. I would highly recommend this business!

Ever since my previous optometrist (since childhood) retired, I was on the lookout for a new…read moreoptometrist. I was recommended Dr. Nguyen by family members who have been going to him for a while, so I decided to schedule with him. Fast-forward to today, I have been going to Dr. Nguyen for the past 3-4 years! He is super friendly, authentic, and easy to talk to. I feel comfortable discussing my vision and any concerns with him. Dr. Nguyen and his staff are super efficient. During my last visit, I was in and out within 30 minutes for my full annual eye exam. They run all of the proper tests and check my vision thoroughly to look for any changes from previous years. Scheduling is super easy by phone - they usually have appointments within a 1-2 week timeframe. I will be continuing to go to Dr. Nguyen and Clearpoint Vision for my annual eye exams!

Dr. Nguyen was a perfect gentleman, understood my issue and didi an amazing job of 'fixing' my…read moreeyes! I CAN see CLEARLY now! I have a pair that I will need for when I'm on the water fishin, so I shall be back in a few weeks. Highly recommend for all the old people that need eyeball correction!