Hard to contact anyone, tried calling all 3 gyms to cancel my membership for this reason but could…read morenot get a hold of anyone. When they said they couldn't get my payment to go through (it already charged my card) they seemed really quick to all the sudden be able to text/call me. But if you want to talk to them at all, good luck. If you're looking for a good 24/7 gym I heavily recommend going to athletic edge and avoiding this 45 dollar a month "gym" (which is absolute robbery for the lack of equipment)

Great staff, great gym. Biggest gym in California. Many classes available. Large and clean gym.read more

I never step foot in that gym and they are trying to bill me, which I am low-income. And now that I…read morehave a different insurance, which they don't take, they decided to bill me privately, which they sent me an email confirmation on the new year, instead of an actual conversation informing me. This is a horrible gym.I will never pay this bill. These people will horrible when I talk to them over the phone today.They threatened me with collection instead of kindness. They were not nice.This gym is might look pretty but talk about horrible policies.Horrible, horrible policies, horrible horrible policies. You guys are disgusting the way you treat people

This gym is expensive and feels old. I think it's at least $99 per…read moremonth for a couple, and $125 or more for a family membership. If playing racquetball and swimming laps are important to you, then it might be worth it. They just raised their rates and I'm not able to see any upgrades. Very few spin class options. The bathrooms are very run down, especially the men's, where there is no privacy. The men's open showers are right out of a 1950's military barrack. The ventilation is bad, so the smells coming from the one toilet stall mix with the steam and fill the whole bathroom and changing area. And though it's not the gym's fault, some of the gym members have very bad hygiene standards in the bathroom. The age demographic generally skews 65+. You can potentially save hundreds of dollars per year elsewhere.

This place is amazing. I feel welcomed and comfortable here. Izzy is an awesome trainer that pushes…read moreme to better my self. I get an amazing workout from him everytime. Izzy has helped me lose over 20lbs in just 2 months. And I am seeing muscles I didn't even know I had. Can't wait to see more results.

This is a fantastic place. The gym is squeeky clean, all the staff are very friendly, the pricing…read moreis much more competitive than any of the other businesses in town and the hours are very reasonable. Most importantly, the focus here is on improving health and making members of all ages and abilities feel comfortable and helping them reach their goals. There is no obnoxious dance music or 300 pound bro's hanging out making people uncomfortable. People are free to work with trainers or on their own. I enjoyed working out next to people of all ages. The space is designed with functional training in mind: there are foam rollers, resistance bands, step stools, balance poles, pilates equipment, open mats, all next to the brand new treadmills, weights, and all the usual gym fare. The space is physical therapy-friendly and owners clearly take an ability-oriented approach. Finally, when I misread the hours and had to pay a one-time fee to work out elsewhere on a Sunday, the owner refunded me my 5$ that I paid to another business. I am truly very impressed.

I love PF Gym! Clean facilities, well maintained equipment, friendly staff, great price, never too…read morecrowded. The massage beds are an extra bonus that other gyms I've gone to don't have. I quit the Medford YMCA; bad location, old equipment, small workout area, and paying for a pool I never got around to using. PF suits my needs perfectly.

Employees are green. They do not apologize for being ignorant or care to listen. I wanted my dues…read morepaused for 3 months for out of state operation and rehab. I was billed anyway. It took me 4 trips to get Alex to follow through. He had me so frustrated, I canceled my yearly membership. He does not respond to his emails. I could only find a more professional place of business.

From the moment I walked through the doors of Higs Gym, everything changed for the better in my…read morelife. I became more agile, strong, and, most importantly, social. I was a keep-to-myself person at first, until I had the coaches, parents, and other kids encouraging me to push myself to do my best. Throughout my years here, I've not just grown as a person--I've made amazing memories. So I really encourage other kids, and even adults, to come to Higs Gym and become a better version of themselves!

wonderful parkour camp for kids my boys loved it and can't wait to do it again!! Well organized and…read moregreat staff

For the price, 5 stars. Has all the equipment one would need: machines, cables, barbells,…read moredumbbells. I would like to see a rack of fixed ez bars, and another pec dec machine, other than that I have no complaints. Staff seems nice but generally keep to themselves (which is totally fine), they have energy drinks available to purchase from a vending machine if there's no one at the front desk :) honestly for 20 bucks a month, I'm satisfied.

Originally when I began attending this facility, I very much enjoyed my time spent there. Twenty…read morefour hour access, good equipment, nice sanitary and clean environment and some very pleasant employees. My reservations however are with the lack administrative discipline involving physical altercations at the gym. I was stretching upstairs on the second story room and I observed a man very large in stature begin shouting at two young teenagers. The teenage boy had accidentally used a piece of equipment that the man had previously been using. As a result the man had a complete conniption in which he began swearing, using profane language ,and actually verbally threating the teenager. The boy was frozen and apologized yet still the man ripped the piece of equipment from his hands and repeatedly threatened the teenager again. I immediately reported the infraction to the staff and I was informed it was documented and passed along to management as well as the surveillance footage reviewed. I also provided my phone number in case admin had any questions or needed any more information. The two teenagers were also interviewed. I called to follow up in regards to what action would be taken against the belligerent gym member and I was informed he was contacted by phone and reprimanded however his gym membership was still active. As polite and well mannered as these employees have been towards me I cannot support a facility that will allow such inappropriate behavior towards two individuals that are essentially children. If you're considering joining this gym and bringing your family I strongly urge you to reconsider. This is not the type of treatment or safety system I would feel comfortable in especially on account of their tolerance for volatile and belligerent behavior. Again was satisfied in every other way and would be happy to change my review and renew my membership should things change, but safety measures are very important and this was neglectful.

We came here on a whim. Had zero plans for the day while visiting family. It was a scorcher…read moreoutside. Two hours was plenty of time to have fun and get wet. I will say it was LOuD and the chlorine burned my eyeballs for the rest of the day BUT well worth it. Three kids ages 8, 5 and 2 one senior and one husband that could've passed on going. We had a great time splashing around and hitting the slides. The facility is super clean, the people working are friendly and the lifeguards were working their tails off. We'll keep this place as an option for fun on our future trips to the area

I'm a retired park and recreation professional who happened to be in town and connected with two of…read morethe master minds behind the project. They invited us for a tour and what a treat it was. I have been involved with several high level facilities in the past including North Clackamas Aquatic Park. Rogue X is perfectly scaled and located to serve the Rogue Valley. It is a beautiful facility that provides a large pallet of activity for a large variety of user groups and still maintains the ability to grow to accommodate more users and varieties of activities. Excellent job Medford parks and recreation.

This is a great club! Im from CHICO, California and go to the Anytime Fitness club there. Today I'm…read morehalfway through a trip to the Oregon Coast and decided to crush some iron. Because WHY NOT! If you're a member of one, you're a member of all of them. So far THIS YEAR I've visited clubs in Long Beach, Seal Beach, LA, California, Maui Hawaii and now Medford Oregon.

The facility is new, clean, and, you guessed it, open 24 hours a day. The equipment is probably…read moresome of the newest around since this location has only been open a few months now and it's all straightforward and easy to use. Most aerobic machines come with a TV on it and there are also a couple of flat screens mounted around the bottom floor. On the second floor (more of a loft) you will find the spin bikes and a rower as well as a few other pieces of equipment. They do a couple of classes here that are included in the membership - spin, boot camp, and yoga - most of which are early in the morning (think 5:30 or 6:15 am). There are 3 spacious bathrooms, all of which have showers and one of which includes a sauna. The free weight area is smallish but has all of the equipment you need to get a god workout. My only real complaints about the gym is about the music. They have today hit's (i.e. to same 15 songs) blasting at all hours of the day, which makes it hard if you didn't bring your headphone and don't like Katy Perry, Kanye West, or Bruno Mars. Even if you do have headphones, you probably won't be able to hear whatever you were hoping to because it's pretty loud. Other than that, it would be nice if there were so more class options for those of us that can't bare the thought of getting out of bed at the crack of dawn.