This company provided all the qualities I feel are required in the restoration business--addressed…read moreour issue, evaluated our home on a timely basis, and referred us to other contractors when they felt they were not the right company for the job. Very professional employees, great customer service, and followup. I would highly recommend them for not only fire and water restoration but for other homeowner issues as well.

Overbilled - keep records. Covid project so was a horrible mess. Multiple crews in and out; had to…read moreredo the tile 3x and floor twice.

My roof had hail damage and this company did a fantastic job! Courteous, efficient and timely…read moredescribe my roof restoration experience.

From the owner: Wayne Belt General Contractor, LLC, specializes in all things exterior home damage. We've got the…read moreexpertise and licensing to handle the entire process, from assessment to insurance claims to restoration. When your home's exterior is affected by a disaster, we provide a free inspection and then act as your public adjuster to negotiate with your insurance company. Since we're general contractors, we're also able to do all the restoration ourselves. As seasoned experts -- and the only company in Murfreesboro to work with drone technology -- we're diligent in our assessment and address seen and unseen issues to make sure your home's value is unaffected. We understand that life happens, so for any problem regarding restoration, we have the credentials, experience, and connections to help.

Following a water line break in my home on a Sunday evening I contacted ServPro 800 number and was…read moreput in touch with the local franchise. My house was a complete wet disaster and I needed to get rid of the standing water that had caused a ceiling to fall and saturate my garage ceiling. Ryan contacted me within 30 minutes and after explaining my situation they arrived about an hour later. Ryan and Jason immediately assessed the damage, explained the process and then got to work. Within a couple hours they had removed all the water and begun removing the flooring. They then left and returned the next day to begin what would become a HUGE process. These guys are AWESOME, they handled everything including ordering a storage trailer and dumpster. Once they finished the 6 day process of exposing wet areas and drying they cleaned up everything and my house is now ready for contractors to come in and begin the rebuild. The speed, quality and professionalism that was exhibited by these 2 guys and their team was second to nobody! Had it not been for ServPro this disaster would have been a much bigger headache. They have handled everything including insurance documentation, which has made that painful process much easier. I highly recommend this particular franchisee because they exhibit the kind of customer service and quality of work that I did not expect. I did learn that they have recently purchased this Franchise, you would never guess by they level of knowledge and professionalism. It is quite apparent that any prior review is not relevant to the new ownership, these guys are top notch! HIGHLY RECOMMEND! Thanks Jason & Ryan

100% AVOID this company. Our kitchen sink pipe burst which resulted in our floors, cabinets, and…read moreeverything else in between needing to be removed. The mitigation crew was very polite, did their job well, and even informed me of damage that they caused during the intitial demolition. After completed, my house was left with exposed wires, no floors, no dishwasher, no oven, etc... Their construction crew dragged their feet for over a month with no start of repairs. Ended up firing them and going with Action Restoration for repairs (Which was the best decision ever). ServPro agreed to give me my deposit back in exchange for the mitigation check from the insurance company. They dragged their feet again for over a month, ghosted me, refused to repair the damages their crew caused (even with proof), gave me conflicting information with all of the administration personell I was speaking with, caused lost of time and income because I work from home and was unable to do so. They then filed a claim with collections and lied to them, even though I had email receipts of them agreeing to swap checks. Due to them dragging their feet yet again, I had to pay another deposit out of pocket to Action Restoration. Long story short, do NOT use ServPro whatsoever!!

Rob and team were very responsive when we called for repairs after the 1.25.26 ice storm. We had…read moreour electric mast pulled from the house. For them, it was a fairly small job, but they worked tirelessly with our insurance company. In fact, Emergency Restoration ended up getting us over double the amount the insurance wanted to initially pay. When it came to the actual repairs they came out, and got them done in the equivalent of a day's work (they had to get a specialized piece of equipment). We didn't even lose power through the whole ordeal. Can't recommend this company enough if you need help after Mother Nature sends you her best. Thank you Emergency Restoration!

Needed my rental property renovated. Called them and they did a great job. They finished the job…read morewhen they said they would. They were very helpful and professional every step of the way. Highly recommended. Would use them again.

I have been very impressed with Southeast Restoration of Nashville. We had a water leak and they…read morewere immediately here to dry things out and restore our home. Every worker was professional, on time, highly qualified and easy to deal with.