My car battery died close to midnight about 5 miles from home. After an hour of calling different…read morecompanies I called here and was initially told 90 mins before someone was available, I said I would call back if I could not find someone sooner. They called me back within 15 mins and had someone to me in 20 mins Hector was so nice, friendly, and made me feel comfortable. I'd definitely recommend their service.

From the owner: We have been #1 in Connecticut for over 3 years running. Timely, professional, and priced right…read more We understand that being in need of our emergency services is important to you. No job to big or small

I came in with no appointment, and they were very helpful. I was helped by Sean, and he was great…read more Will definitely be coming back if I have other car issues, which I hopefully don't.

The right front tire on our Lincoln MKT looked low. We went to Town Fair Tire in North Haven…read morewithout first asking for an appointment. They were very busy but agreed to take the car. A few hours later they called to say the tire was damaged beyond repair and we needed a new tire. We said to go ahead and replace the tire. They were to call us when it was ready. Several hours went by. I called and was put on hold "while they checked". After waiting quite a while the call went to voice mail. I was getting very frustrated. We went to Town Fair and found out they had not started to take care of our car. Finally, they took the car in and replaced the tire. When we went to check out, the person at the desk was most apologetic and offered a very nice discount "for our trouble". Mistakes happen, but when the business responds appropriately and in good faith, it makes all the difference in the world. We will continue to use Town Fair Tire and will recommend this location to our friends.

Best place to get a 4 wheel alignment. .... $107. The alignment quality is the best because they…read morehave a state of the art Hunter Hawk Eye Alignment Machine. They got me in and out in 20 min.

Elijah was very helpful and patient with my indecisiveness in picking out new tires and wheels. He…read morespent a long time showing me what my car would look like with different styles and colors of rims. I ended up with bronze wheels on my white hatchback and am very pleased. The price of the rims were a bit high, but that's my price to pay for waiting until my low profile tires hit a back road pothole and severely damaged a wheel. Word to the wise, low profile tires look great, but aren't really suited for CT's winters, potholes, and rough roads.

Called Vertucci about a wheel bearing price. Given a verbal price for around 650. Ended up getting…read morejammed for 950 out the door and there were electrical problems when I got the car home. Never trust this place again.

I went to Vertucci Automotive for the first time today & became a new satisfied customer! Had gone…read moreto the Audi dealer for an oil change, and was told my rear shocks on my Audi S5 needed to be replaced (after ~24k miles?). Quote was nearly $3,000. Joe and crew found only a very minor issue and resolved same day - for no charge! I'll be coming back for future repairs.

If you're looking to purchase a new Toyota vehicle I would highly recommend Toyota of Wallingford…read more Our saleswomen Shay was outstanding, she went the extra mile to ensure all our wants and needs were met. She was patient and not over aggressive, she was always available to answers questions and make recommendations. She's a true Rockstar that cares about her customers and it shows. We contacted multiple Toyota dealerships in the area to test drive and purchase a new Toyota Corolla Cross and Toyota of Wallingford met all of our needs. We will definitely utilize this dealership and Shay Sadosky for our future Toyota purchases! Teressa, Jessica and Dorman

I would rate zero if possible. We had a signed deal to purchase a new Sienna. We arrived for our…read morescheduled appointment to pick the car up. After waiting for 30 minutes were informed the car was damaged by the detail shop and asked to come out to look. The passenger front door was extensively damaged and the front 10-12 inches of the passenger rear slider was also damaged. Apparently they scraped the side of the car against the pylon and door frame - crushing the front door in from the window to the bottom of the door. This was not a small simple dent. We said we did not want the car and wanted an identical replacement. After a half- hearted search they said they could not find one, but could order for arrival in 3 months - too long to wait. Took them a week to refund our deposit and they refused to reimburse our costs for the back and forth changes to our insurance. They are a classless dealer that shows no care for the customer. If you are looking at a White Sienna - buyer beware of VIN # 5TDESKFC9TS283710 ! Make sure you get a good discount - this van was damaged goods!!

I found SafeT Auto when looking for a place that used Snap Finance…read more I was impressed by the number of stars and good reviews that others had given so I called them. Neil was so sincere, honest and knowledgeable when talking to me about the many repairs my can needed. He organized and guided me with the order of importance to make sure I had a safe vehicle to drive! As a woman, its very easy to be taken advantage of however,I never once felt that he was trying to "get over on me" and just take my money! I genuinely felt that he really cared about my safety and keeping my vehicle running well! I will recommend SafeT Auto in Wallingford to everyone and will keep coming back!

The receptionist Neil is very courteous and provides detail explanations. This was my second…read moreappointment with Saf T Auto Wallingford. My first delt with a repair in relation to a loud noise from what I was explained was a bearing issue in the rear. Along with a new alignment and other services, the repairs were made at a very high cost. There was no noice and the car was in good shape. In a few months, the same exact noise returned. I returned it to Saf T Auto only to discover that the caliper was "frozen" and I needed more repairs that would cost $1,300 +. It was explained that the bearing was not the issue this time around. It was the caliper. I decided that alone should be fixed because I simply could not afford to pay the larger cost. I was assured the caliper replacement would fix the issue with the noise. After the repairs, I picked up my vehicle and drove off and immediately my alert AWD light came on. I returned back to the Saf T Auto where they fixed the alert light. After traveling less than two minutes, the same exact noise that was the issue to begin with returned. I contacted Neil. He said that the bearings will have to be changed after all. I refused to pay for additional services because the part was under warranty by Saf T Auto. Neil concede that it was and explained that it will be fixed at all cost in three more days. What troubled me the most was that the underlined issue of the noise conming from the rear was never repaired after I was assured that the caliper was the issue. And to insinuate that the bearings needed to be changed at an additional cost intially then to confirm that they were under warranty after I refused to pay the cost is severely suspect. No apologies we're given. No "we will repair as soon as possible." I was told it was safe to drive around with damaged bearings. Somehow, I believe that is not an accurate statement. I'd give no stars if I could to reflect this second visit.

Caring auto sales! Individual attention to detail wonderful for me…read more Would recommend.

Scammer and thief !!! my wife purchased a car from him less…read morethen a year ago and already had to junk it due to the amount of rust on under carriage . when the issue was brought to owner attention he said he would take a look. He towed the car from Waterbury to his shop ( free of cost) and determined that the car was unsafe to drive . she said it was unfair that he sold her a car that was junk and owners solution was he would take it in for a trade at $1000 (mind you she paid 5grand 11months prior ). We decided that we will just junk car not to get into another deal with this company . When we went to pick up our belongings out the car ( 1 month after he towed it ) there was missing items in car . We had an Dewalt chainsaw in car and other small electronics and they where gone .when issue was brought to owner he dismissed us and said he is not responsible for missing items and walled away. He treated us like shit and we have it all on video . Please do not do business with this agency .

Bought my new forester in 2025 and I'm loving it my 2017 outback needed work and even though I…read moredidn't buy it there the service manager (Jonathan) took care of all the things I needed and it is running great. Needed tires and asked for his recommendation which he did and the outback rides like it never did. I could not be more pleased with the sales and service department at Quality Subaru. Thank you so much.

Recently purchased a 2022 forester wilderness in geyser blue from John Melchiore! He provided…read moreseriously stellar service and worked with me to get the exact deal I wanted. John spent spent 2 days with me to get me what I wanted. If you get the chance talk to the owner Joe! He's a stand up guy and a Veteran! He took time out of his day time telling me about his service and years defending the country before I even spent a Penny there. I love supporting local veteran owned businesses and this fit the bill! If you guys want genuine old school customer service go here. Cheers! Adam Leaving my old review completely intact for honesty and truthfulness. Honest Review: A Disappointing Experience with Quality As a four-time repeat customer who had previously purchased three brand-new vehicles straight off the lot with zero issues, I expected a baseline level of integrity and customer care. Unfortunately, my recent experience purchasing a used 2010 Subaru Outback has completely reshaped my view of this dealership.I fully own my mistakes in this transaction: I bought the car "as-is" in January, from Faith who stopped responding to me as well as Mike Ward I skipped an independent third-party pre-purchase inspection in my rush to secure a vehicle, and overpaid for a car whose Kelley Blue Book private party value maxes out around $5,000 in mint condition. However, what happened afterward highlights deep concerns about the condition of vehicles being passed off to buyers.The Reality CheckAfter moving to Vermont and bringing the car in for its state inspection, the true condition of the vehicle came to light. Despite driving it less than 10,000 miles post-purchase, an official shop estimate revealed that it needed over $4,000 just to pass a basic safety inspection. When factoring in all the underlying mechanical failures--including a seized front brake caliper, failed wheel bearings, torn tie rod boots, a rusted-out exhaust system, a leaking head gasket, oil pan, and oil level sensor, a failing power steering pump, and a mushy clutch grinding into third gear--the total repair estimates topped $12,000 on a car I paid $10,000 cash for. The car is completely unregistrable and undrivable in its current state. Dealership Response When I reached out to management, team members were polite in conversation, but ultimately Mike Ward took, several days to respond after i called the directly then I texted him. you can read below he could not open the link. I then proceeded to download the video and send it to him. when i did not get a response and drove down in person from Vermont to get a response I was told their mechanics found nothing wrong with the car When I drove all the way back from Vermont and paid for a hotel room just to try and find a constructive solution--such as a fair trade-in buyback allowance, a repair partnership, or applying the value toward a reliable vehicle on their lot--I was met with silence and no trade-in estimate. Buyer BewareIf you are considering buying a used vehicle here, learn from my expensive lesson:Do not trust that a car on their lot is in road-ready condition, even if it is priced at a premium.Always take the vehicle to an independent, third-party mechanic for a pre-purchase inspection before handing over any money.Expect zero accountability or support from management once the "as-is" paperwork is signed, regardless of your customer loyalty history.It is deeply unfortunate that a long-standing customer relationship was handled this way. I am sharing this strictly to help other prospective buyers protect themselves and ask the right questions before buying. Below are pictures of estimates from a different Subaru dealership and a 3rd party that both say Quality was wrong and that my car failed a basic Vehicle Safety Inspection and is not legal to drive. Purchased in January 2026

Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.