I was in an accident and was honestly pretty stressed about getting my car fixed, but I'm so glad I…read morecame here. From the start, Ohan and all the guys were SO nice and made the whole process way less overwhelming. They took the time to explain everything in a way that actually made sense and never made me feel rushed. I have an older car, so it wasn't easy finding all the original replacement parts, but they put in the extra effort to keep everything original and didn't cut any corners. My car honestly looks even better than it did before the accident, and you can tell they really care about the work they do. They were also super open and honest the entire time, which made such a difference. I can't recommend this place enough and am so grateful for everything they did!

Prompt response time, clear and concise answers and information. Easy to talk to and work with…read more Repair was done within quoted time period. Pricing was reasonable with OEM parts and labor.

Went for a pre-purchase vehicle inspection and he was so thorough it actually saved me from buying…read morethe wrong vehicle. Detailed breakdown of every issue, exactly what you need before putting money down. Worth every penny. Will absolutely use them again before my next purchase.

Jeff was amazing! He went out of this way to help me when I…read moreneeded it. Now I have my car again in excellent condition. His communication is 10/10. He will try and help and keep you updated throughout the process no matter what you need Would DEFINITELY recommend.

Have been using services for over two decades... included mainly smoke check, changing tires n oils…read moreservices!! Their ownership are belonging to a very social able n friendly Chinese couple n included their daughter now..., It's a very good quality services and value for most brands auto services n repair...

Me & my family have been going here for years. Growing up, I remember my dad telling me this is the…read morebest & most reasonably priced auto shop he's ever been to. I can 100% attest to that. I have introduced this place to my boyfriend, friends & coworkers who all know & love San Gabriel Automotive. Richard & Carol are friendly & provide the best customer service. They will get the job done in a timely manner with smiles on their faces. I highly recommend if you are looking for kind people who are very knowledgeable & will give you a fair price every time.

I recently brought my BMW in for some routine maintenance and a few repairs, and I couldn't be more…read moreimpressed with the experience. From the moment I walked in, the team was friendly, professional, and genuinely knowledgeable. They took the time to explain everything clearly, answered all of my questions, and never made me feel rushed or confused. What really stood out was how fair and transparent their pricing was. I had received quotes from a few other shops that were significantly higher -- but here, I got top-notch service without breaking the bank. The repairs were done efficiently, and my car drives better than ever. This shop goes above and beyond, and I highly recommend them to any BMW owner looking for quality work at a great price. I'll definitely be returning for all future service needs!

I am really thankful for the guys at DTM who did an excellent job fixing my Mini Cooper! They have…read morereasonable prices and they are very knowledgeable and honest. I highly recommend them for any BMW or Mini Cooper repairs! :D

They replaced the battery in my 10-year-old car quickly and efficiently. The process was easy, and…read morethe price was very reasonable. I was able to pick up my car in few hours for oil change. Strongly recommended.

Beware! Very Shady! Incompetent! Unprofessional!…read more Disrespectful! No Customer Service Care! No apology! Do not come here! I absolutely will sue them at the Pasadena Courthouse! Visited today 3/17/2026, after speaking with Matt the day before. I brought in brand new 21 inch Tesla rear wheels and Michelin PS4 tires for installation on my car. I drove over an hour from Chatsworth, California to this location so that they could use the Hunter Revolution machine, specifically to avoid damaging my wheels. Nevertheless, Matt, if it's his real name, severely damaged my new wheel near the wheel center cap area with the machine that was made to avoid this. How incompetent!!! He lied to my face and gave dull, illogical, dummy excuses about what happened. Bottom line: He damaged the wheel and would not acknowledge and take accountability for his actions. I had to call the police to make a record of this issue because I will be suing. The damage was caused because he did not apply the machine's plastic adapter when he clamped onto the face of the wheel; he clamped to the face of the wheel with metal to metal contact and severely damaged the paint. Sorry, nothing can improve ignorant people! See videos and photos.

I found this shop through my employer, as they service all of our company vehicles. After bringing…read moremy own car in, I can confidently say I won't be going anywhere else. Tony is incredibly honest, offers fair pricing, and provides excellent service. If you're looking for a trustworthy mechanic, Tony is the one to go to.

Tony and team are great! Super helpful and really on the point helping me. I highly recommend them,…read moreand if ever I got issue with any of my cars, I will forsure comeback to this place.

Del Mar Auto & Radiator - Pasadena is a great place to have your car serviced. It is known for…read moreknowledgeable and friendly mechanics and being competitively priced. I noticed I had a headlight out when I left my apartment. I decided to drop by Del Mar Auto before I went home. I pulled up and was greeted as I got out of my car. I explained the situation to Hutch. Before I could even get my hood open Hutch returned with a lightbulb. He worked quickly and before I knew it, my headlight bulb was replaced. I paid my bill and made an appointment for other problems I noticed with my car. It's nice to go to someone that cares about your safety with the quality work that they do at Del Mar Auto. Honesty is not always found when dealing with mechanical issues. Easy to notice on the corner of Del Mar Boulevard and Allen Avenue. I think they care about my car as much as I do. I always try to make an appointment to save time.

These guys are some of the best, if not THE BEST mechanics I know of in the LA area, possibly all…read moreof Southern California. Or who knows, maybe the world? All I can tell you is these guys know what they're talking about. And they don't make you feel small to help themselves seem like the experts. They're true masters at their craft.. radiators and auto services. Humble and incredible execution EVERY TIME!. And talk about nice as can be. I've been to many mechanics around LA, many with 5 star ratings. All bad. One wanted to replace my ENGINE, kid you not, because THEY put my thermostat ($20 part) back in upside down and it caused an overheat condition! Most house moms don't know any better. "Oh my blinker fluid is low?" Avoid the f around and find out shops! They're out there, lurking. Take my word for it. Give yourself PEACE OF MIND & COME TO DEL MAR AUTO where they literally treat you like family! Excellent Excellent Excellent!!

I was recommended this body shop by my insurance after an auto accident. All the staff members were…read morevery friendly, attentive and had great communication throughout the whole experience. My car was fixed in a timely manner and the end result was exceptional! Thank you CARSTAR for making this process easy and efficient

Thank you John for helping with my Tesla repairs!…read more This body shop was amazing, I had gotten rear ended and this was my first time getting repairs and filing a claim with someone elses insurance. I was expecting it to be really complicated and take a long time, but employees explained the process so well and made me feel at ease John communicated with me through the entire 2 weeks and gave me updates on my Tesla Model 3. My car was as good as new by the end, and they even cleaned up my car and charged it full. It was those extra little touches that makes Carstar stand out for their amazing customer service. Thank you again!

I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

Absolute and outstanding mechanic!!! Honest, diligent, goes above and beyond to ensure solid work…read moreand cost! I took in an old Jeep Cherokee for a pre purchase inspection and his detail, and Q&A with me and the seller was phenomenal ! He took the time to ask and eval if I was buying an daily driver, off-road vehicle or both and costs were all up front from his range to actual. He was clear if he wasn't sure and if a part cost would change pricing. He do that all over the phone and followed it up with pictures and an email quote. I won't speak to this being a daily practice /process for each car. However, Harry and teams integrity is unquestionable. I will use him any chance I can and hope ALL those looking for a solid (4x4) mechanic use him. At least call or go for an estimate!!

Harry took care of an alignment on my lifted Tacoma that was on the edge of needing more…read moreaftermarket suspension components to achieve a usable alignment but got the job done and 3000 miles later still very happy with the outcome. Definitely above average shop as far as knowledge and practice in this department. Very reasonable price and turnaround time in the shop. Would recommend