Not like the customer service very rude mean person did not return my items. And awful service there.

Great service whether it's 2pm Monday to a busy Saturday- managers /associates have a lot to be proud of- great merchandise- always neat and well presented. Don't bother with another location- shop smart! read more

Not sure why this WC store always looks in disarray. There are clothing items strewn about and the handbag and jewelry areas were so disorganized. Also the men's clothing used to have a good variety but lately is very lacking. I was recently in the Wall Twp store which was a delight to shop in. read more

Its a TJs. Smaller location. OK parking. Long checkout lines. Smaller so easier to pop in and out. But the selection is hit or miss as a result. Id swing by if in the area, but not worth a specific trip to me. read more

Terrible customer service. Manager on staff, Ashley R, has a superiority complex, first told me that she would not return an item due to partial tag missing then when I offered to find a tag (since they carried the product) she still refused. This store is understaffed- leading to long lines, in disarray with broken shelves and stained ceilings/walls and won't allow you to take carts out. An eye sore and complete opposite reflection of the community it serves. Will be going to East Hanover locations from now. read more

Love this store. Always kept neat and staff welcoming. Like always hit or miss if I find something but when I do it's awesome. Do wish they had a bigger plus size collection but that the purchasers for the store, it the store itself read more

I Just Love This Store ! It can be a hit or miss sometimes. You just have to come at the right time to get a good selection and on items that you select and your size . Overall it's nice when you may not want to take a chance of going to the Mall because the weekends can be over crowded at the big shopping malls. But you can find so much at TJ maxx that you may not see at other shopping centers. read more

TJ Maxx - Better Choice of Luggage Right Now.... - Accessories Near Me - West Caldwell, New Jersey

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I rarely go to this store. They are sister companies with Marshalls. They lack the upper scale products and presentation of Marshalls. They are better suited if you you strictly like casual and sporty clothes. All of their shoes are on a rack or table. They do have a decent homegood section but I picked up a jewelry stand and literally choked because of the dust! How long has that display been there? I got some Hilfiger flip flops and a box of gourmet cookies. They need to dust... read more

Went to check out girls light was on saying she was open for checking out customers there was nobody on line behind me and one lady being checked out by the next cashier who seemed very friendly. I walked over placed two items down and she ignored me continued to fuss with plastic bags Then she walked away to grab another box of plastic bags and proceeded to open it clearly seeing me standing there She did not greet me at all after fussing with the plastic bags some more I guess she thought I would walk away?? She finally grabbed the two items I had and still did not say a word! Rang them up threw them sloppy in the bag and then did not even tell me the total I paid with my card and she put bag on counter then slammed the receipt down still not saying a word or even looking up The plastic bags in her section were already full so there was no need to make me wait while she stocked them I am so sorry you hate your job that much SHANIYKA Or whatever the hell your name is but you do not treat customers that way!! So rude she deserves to be fired it is a retail customer service job part of your job is to be friendly to customers regardless of how you feel! Also her appearance was very sloppy and she was wearing some type of shower cap... not a good look for a clothing store Will not be returning to this location because of her poor treatment to guests! read more

Bring your wallet ... and your patience. This is a great store if you're a bargain hunter looking for deeply discounted purses, luggage, and home items (read: bedsheets, duvets, towels). And yet, this is a terrible store if you're looking for a specific style or brand of clothing, or in any kind of rush. It's the kind of place where you have to be a regular, or really lucky, to find the deals you're looking for in the clothes department. And eek! The clearance racks (reserved for marked-down markdowns) are rugged. You are not the first person who has combed through the aisles looking for a deal - and it shows. And be warned: the dressing room attendants are S-T-R-I-C-T! But with that said, I've found some great items here. Not a lot ... but some. I think the greatest prizes to be won at TJ Maxx are with the non-wearable products. Brand name bed & bath items (just last week, I drooled over Kate Spade bedsheets). Purses! Purses of all shapes & brands, arranged in color order and ridiculously cheap. Same goes for luggage - big names, different styles, from carry-on to "you can hide a body in here" size. And for some reason, despite the amount of registers & cashiers, paying for your items is always a mess. Long lines, people price-checking 30 items ... but that's where that patience comes in. read more

The other reviews of this place crack me up!!! They are clearly way too snobby to know how to shop here or what to expect from a TJ's... Yes, if you happen to be here on a day when they haven't gotten a new delivery recently the selection can be pretty picked over. That being said, it has been quite a while since I left there without buying something or finding something I really wanted to buy. I work in the area and it's too much of a temptation not to stop in regularly and I have become quite the regular here. The good stuff and sizes you need can get snapped up really quickly so you have to jump on something you really like if you find it. I Have been in other locations that had a slightly bigger selection, but compared to what is available in the area where I live (pretty much just Marshall's), this place has been sufficient and sometimes even a godsend for what I needed. I am very very picky as well as very very poor, and I don't know how good of a thing it is that I work so close by, and have their credit card.... But compared to the retail prices you will pay in stores at the mall I am willing to pick through here and take the chance of not finding anything. I'm not sure exactly what people are expecting from customer service. This isn't the kind of store where you will be waited upon by staff. I actually prefer to be left alone when shopping and don't bother the employees with ridiculous questions. If you don't see something or don't see it in your size, they don't have it. Simple. Sometimes disappointing, but hey, you can't have everything you want in life and most people really need to learn that lesson. As far as fitting room staff, I'm already aware of the 10 item limit and make sure I don't go over it when I plan on using the fitting room. I also re-hang the clothes properly after trying them on, which, having worked in retail myself, I know that most people are too lazy/entitled to do so and how much of an annoyance it can be for the employees. And again, this isn't the kind of store to ask to be brought a different size. Get over yourself and do it yourself. I know there aren't always enough cashiers but every time I have had to wait in line to pay it has actually moved pretty quickly and I have found all cashiers there to be polite. If anything it is (again) the customers who cause any delays/issues. So to sum it up, yeah it would always be cool if they had more clothes, and I find the taste of the Buyers of the Juniors section questionable sometimes, but again, I always find something here. My biggest complaint actually is the selection in the women's shoes department, especially since my size must be the most popular and is always depleted. They need to get more shoes. But I will certainly continue to frequent this store! read more

sorry TJ MAXX My wife came into the store with crutches I ask a sales associate for a wheelchair her response was we do not have any my wife had to walk the entire length of the store with crutches I believe they can make arrangements to have these things at hand as soon as you walk through the entrance door sorry TJ Maxx can only give you 2 stars read more

Absolutely the worst place to shop. The clothes are rarely nice and the staff is brutal. I'd get more customer service going to the DMV. Save your money and go somewhere else. read more

this one is small and pretty much a waste of space....

I love the finds here & the place is really great compared to other TJ's. Try to arrive at an early hour to beat the crowds!

GREATEST STORE I EVER BEEN TO! Every time I go to this store I find something that I truly like. The selection is over the top good quality, if you have some sense of style. T J Maxx a store of gems. Sometimes there is a diamond in the rough, sometimes not. Mostly come out with one or more gems. Is disappointing when they have something you REALLY, REALLY, REALLY!!!!!! LIKE an do not have your size. I found a Michael Kors pea coat that cost over two hundred for seventy. I find seventy dollar Calvin Klein cardigans. They have NORMAL sizes! Small, medium, large, extra large. NOT ONE X, THREE X, SIX X! This store has lots of gems. You can look here an know that you will look nice with having some sense of style. I found a round flat Castiron skillet (usually called a dosa/crepe pan) that you use to make dosas, pancakes, crepes or whatever you want for VERY cheap! LOVE ME SOME CAST IRON! The cooking section is very decent an usaually have things you would NEVER think this store would have. I stay in this store a few hours each time cause like I said "they have gems, you just have to LOOK". GREAT SELECTION! I RECOMMEND THIS STORE TO ANYONE WHO LOVES HIGH FASHION WITH GREAT PRICES. This store has HIGH END NAME BRANDS(Michael Kors, Calvin Klein, Tommy Hilfiger). Lots of useful cooking supplies. Go today, will NOT be sorry! read more

Could be better, I went in with my daughter to get a winter coat. Unorganized, needs a face lift.

limited selection of clothing, but i can go there today, see a vase, then go back a month later and see that same vase. very messy at some times and always a long line..yet, i still shop here..weird. read more