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    TJ Maxx

    3.3 (11 reviews)

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    Walmart

    Walmart

    (33 reviews)

    $$

    The store itself is good -- the selection and prices are quite satisfactory -- but the customer…read moreservice is simply terrible. Cashiers overcharge customers, and when you point out a mistake, instead of an apology you are sent elsewhere to deal with it. Supervisors behave rudely and dismissively, making customers feel unwelcome. It is very disappointing that such a good store has such poor and unprofessional service. I paid for 19 items but received only 18 and was forced to waste my time, nerves, and mood trying to figure out why I was overcharged, while facing rude and unacceptable treatment from the staff.The cashier voided Tetra Food and immediately scanned it again, leaving two units charged while only one was physically present. There is no logical reason for re-scanning the item after voiding it!!! When my money was refunded, already on my way out of the store, I approached the cashier again and showed the receipt as proof that a mistake had indeed been made. I calmly explained that this is not the correct way to work, especially considering that earlier she insisted everything was fine and that there was no mistake. After the supervisor heard our conversation, she rudely interrupted it, cutting me off, and in a raised tone began saying "have a good day" while pointing toward the entrance door. This is what top-level service and customer care look like! Unfortunately, in order to get their money back for an incorrect charge, customers have to experience the full "pleasure" of this kind of service. Only at the service center did a kind woman treat me with understanding. She re-counted the items with me from the beginning and processed them again in order to print a receipt confirming the mistake.It is very disappointing, because I genuinely like this store -- the products, the selection, and the prices. However, the customer service is simply terrible and completely ruins the overall impression of the store. It's a pity that management is unlikely to read comments here

    Bought a pkg of their branded nasal strips. took me 10 minutes to find them in the pharmacy after…read moreasking an employee for help and being ignored while she listened to her earphones. Don't bother going to the Plaistow NH store if you don't speak Spanish. The box says "guaranteed satisfaction or retun it for a full refund". The quality was lousy, and when I returned them the women challenged me, and actually counted the qty in the box in front of me! so much for :satisfaction guaranteed!

    CVS Pharmacy

    CVS Pharmacy

    (15 reviews)

    $$

    I shop at this CVS location regularly, and honestly, 99 percent of the reason I choose this one…read moreover others is the front store staff. They are all amazing, friendly, and incredibly helpful! They are always willing to assist with anything, whether it is helping me or other customers find products in the store, assisting at self checkout, helping with photo orders and printing, or fixing an issue when something does not ring up correctly. Their customer service really stands out. I also place online orders for in store pickup quite often, and they go above and beyond. Many times, as soon as I walk in, they are already grabbing my order from the shelf and getting me checked out before I even have to say anything. Hands down the best CVS location. Best staff, best service, just an overall great experience every time.

    I wish I didnt have to give any stars. This pharmacy is the worst pharmacy hands down. Its better…read moreto drive out of your way to the next closest one. Constantly returning prescriptions on last day of pick-up so prepare to pick up your prescription early and dont pay attention to the amount of time youre supposed to be given. They are rude. Dont care about anything or anyone. Disorganized and constantly keep you waiting with no regard to anyone but chatting amongst themselves and getting out of doing their job as quickly as they can. The manager of the pharmacy is the worst of them too and rolls her eyes is disrespectful and doesnt care about anything. Ive seen her yell at elders while sitting around laughing and chatting with the other co-workers there and have waited 30+ minutes for a prescription that was supposed to already be ready and nobody was in line. this place should be shut down with how horrible it is.

    Market Basket

    Market Basket

    (243 reviews)

    $$

    I stopped here on my way to a meeting at East Boston cause I was hungry and wanted to get a…read moresandwich and we had the places I was going to my meeting. It's all in an area where it's all foreign food like Mexican Cambodian, Puerto Rican type of thing and everything in another language so I don't know what it says so I always take a stop at Market Basket so I can grab a sandwich or something or pizza or something like that. People are always kind and friendly explaining everything. They don't rush you you could sit there at the counter and eat your dinner, but you can take it with you as like most Market Basket. It is very very busy all the time so you have to have a lot of patience. that's for sure you can however if you have a small amount of an order, but nothing has to be weighed like banana, bananas or something. You can actually check out at the same counter. You're buying your sandwiches from so that works out perfect

    Market Basket has always been and will always be that girl. Its almost always busy and there is…read morealmost always lines, but its worth it for the savings. Not EVERYTHING is competitively priced, but most things are. Their meat and seafood selection and prices are amazing. I also love the prepared foods/pizza/sandwich counters. You can get a steak and cheese sub made right in front of you for 5 bucks. Their cafe is amazing too. A large iced coffee and a fresh DELICIOUS donut for 3 bucks. It really is the best!

    TJ Maxx - deptstores - Updated May 2026

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