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    CVS Pharmacy

    2.8 (15 reviews)
    Open 8:00 am - 10:00 pm

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    Walgreens

    Walgreens

    (6 reviews)

    $$

    This USED to be a fantastic store, it's been sad to see it take such a deep dive. Whatever…read moremanagement they brought in over the past year or so has done more damage than anyone I've seen there in all the years I've been a customer. The outstanding staff they had disappeared quickly, one by one, and no one "knew " anything. I left my last Walgreens due to massive changes that left me with not one recognizable face, and my prescriptions became a problem. This store's just done the same. New faces, not a single person I recognize. It's shameful, really. These new people are way off their game, medicines our of stock, saying they're there only to be told I'll have to wait 3 more days for it to come. Wonderful. I'm already 3 days behind this medicine, now it will be 6 days. I'm fed up and moving to another Walgreens where I do recognize a few people, and hope for improvement over what I've experienced lately. If you're curious, here are the Walgreens in order of my switching due to unhappiness with the service/staff unfortunate changes. Walgreens Main St. Haverhill 2000-about 2011 Walgreens River St. Haverhill 2011-2023 Walgreens Plaistow Rd. Plaistow 2023-current I will update if/when necessary. Thank you for checking out my review, hope your 2023 is looking good so far!

    This store has, one may argue, breached my confidentiality in front of other customers numerous…read moretimes. They have insulted me based on the Rx I take numerous times including stating "I can't stand junkies." Luckily my son was too young to understand, he was only 6-7 at the time. Finally today they are withholding my prescription for the 3rd time even when my insurance will cover it. I've never been anything but respectful and it's places like this that have killed thousands of ppl due to personal feelings towards ppl who some are actually trying to live a productive life. Not everyone is out to play you and while I understand how it may be a bit of conditioning, someone has to speak up before they cause any other ppl suffering to lose their battle

    Walmart

    Walmart

    (33 reviews)

    $$

    The store itself is good -- the selection and prices are quite satisfactory -- but the customer…read moreservice is simply terrible. Cashiers overcharge customers, and when you point out a mistake, instead of an apology you are sent elsewhere to deal with it. Supervisors behave rudely and dismissively, making customers feel unwelcome. It is very disappointing that such a good store has such poor and unprofessional service. I paid for 19 items but received only 18 and was forced to waste my time, nerves, and mood trying to figure out why I was overcharged, while facing rude and unacceptable treatment from the staff.The cashier voided Tetra Food and immediately scanned it again, leaving two units charged while only one was physically present. There is no logical reason for re-scanning the item after voiding it!!! When my money was refunded, already on my way out of the store, I approached the cashier again and showed the receipt as proof that a mistake had indeed been made. I calmly explained that this is not the correct way to work, especially considering that earlier she insisted everything was fine and that there was no mistake. After the supervisor heard our conversation, she rudely interrupted it, cutting me off, and in a raised tone began saying "have a good day" while pointing toward the entrance door. This is what top-level service and customer care look like! Unfortunately, in order to get their money back for an incorrect charge, customers have to experience the full "pleasure" of this kind of service. Only at the service center did a kind woman treat me with understanding. She re-counted the items with me from the beginning and processed them again in order to print a receipt confirming the mistake.It is very disappointing, because I genuinely like this store -- the products, the selection, and the prices. However, the customer service is simply terrible and completely ruins the overall impression of the store. It's a pity that management is unlikely to read comments here

    Bought a pkg of their branded nasal strips. took me 10 minutes to find them in the pharmacy after…read moreasking an employee for help and being ignored while she listened to her earphones. Don't bother going to the Plaistow NH store if you don't speak Spanish. The box says "guaranteed satisfaction or retun it for a full refund". The quality was lousy, and when I returned them the women challenged me, and actually counted the qty in the box in front of me! so much for :satisfaction guaranteed!

    CVS Pharmacy - drugstores - Updated May 2026

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