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    Savers

    3.2 (33 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    I was told by the "manager" Amanda, and the clerk Hanna that I couldn't exchange a $2.49 for a $2.49 item. I used a 20% off coupon on the item that I purchased same day. Originally, I was told I could exchange clothing and shoes. I purchased over $100 worth of clothing. 2 items didn't fit and 1 item was torn. When I went in to [exchange] the 3 items I was told that they didn't give out store credit cards and I had to find items to exchange. They don't give store credit. They don't give any cash. So I found items and I brought them to the front to check out. I was told that I couldn't exchange the items for the original price of the item because I had already used me 20% off. They wanted me to "return" my $2.49 item and purchase a $1.99 item or else pay the difference. On principle, NO. I explained that it didn't make sense because I bought the item, at that time, under the impression that I could do an even exchange. Basically, I was asking for them to apply the 20% off to the items I picked for exchange. I was told that they couldn't do it and it was their policy. It makes NO SENSE! I wasn't making a new purchase. I was exchanging an item worth $2.49 for and item of equal value of $2.49. YES, I paid $1.99, however, this it's a REFUND situation. This is an EXCHANGE. I shouldn't have to ask for them to apply a discount. IF that is, in fact, their policy, it makes no sense. I will be reaching out to corporate to continue this conversation. If I'm forced to exchange items, the discount I used for that item should be applied!! It's obvious to me. I was told that I was the only costumer that has ever requested that and that I was the only one who didn't understand. The "manager" Amanda would not apply the discount to my exchange. She told me it wasn't possible and it wasn't going to happen. Wow.

    Deirdre C.

    Haven't shopped here yet, so will have to comment on that at a future date. Today I dropped off several bags of clothes, throw rugs and decorative knick knacks I finally culled out of the closets. (How do these things breed like bunnies when you're not looking!?) Usually we just do the Planet Aid drop boxes on the side of the road, or arrange for Epilepsy or Big Brothers to do a pick up. But I saw in our local paper that Savers had partnered with the Kingston, NH recreation department to raise funds for their community programs. Between Feb 27 and March 1/16, Savers will donate 20 cents/lb of soft goods and 5 cents/lb of hard goods to Kingston. I pulled into the donation center drop off area. Didn't see anyone around and it all looked really cluttered (thought maybe people were ignoring the "no dumping" sign) so wasn't sure if they were even receiving at that time. But a moment later a friendly young man came out and helped unload the Jeep. Good thing I mentioned my stuff was intended for the Kingston program, because that huge pile was what they had received so far. They were keeping it all separate from other donations. After the cut off time, they will weigh it all and determine how much the Rec Dept will receive. He took out a rewards card - you get a percentage off in the store for each big bag or box of goods donated - and punched it in full for a 30% discount. Should have only been 25%. Thank you! :) I had no intention of going in today and trying to fill up the closet space I had just opened up! But the card is good until the end of the year, so I'm sure I'll be back to have a good rummage. Not that I need anything... Famous last words! ;)

    Please figure your stuff out savers. I'm not paying $25 for a hoodie I could buy at the Nike store for the same prices.

    I love going here but the prices have gotten crazy. $25 for a hoodie... and $50 for some jackets. I thought this was a thrift store not a consignment shop.

    I would give this store five stars if not for the poor jewelry management. They got rid of the two racks of costume jewelry a long time ago, and now except for a small end section at the register, it's all in cases. All of the Jewelry is way over priced, from costume to gold ( which is mysteriously rare to find here) Once in a while they do the jewelry jars, and they have gotten to be such a rip off that I won't buy them anymore. They are FULL of non jewelry items, junky plastic bands, and Mardi Gras beads. They are also apparently full of loose sewing pins, which made me bleed when I reached my hand in the jar. Apparently someone donated jewelry in little plastic bags that they must have hung up to a cork board or something with the straight pins, and whomever does the jewelry just left them all like that and threw them in! Very lazy and potentially hazardous. I took a couple of pictures I was so appalled. I also included a pic of the jewelry section at the Savers in Manchester that shows what they do with the junky stuff like Mardi Gras beads. They're hung neatly on a wall and they sell them for like 4 for a $1. I LOVE that they don't use them as a filler in their jars, which is dishonest in my opinion. It would be nice if this store did the same, but the manager doesn't strike me as the type to care. I pointed out once that the items on the walls weren't organized like they usually are and were a mess ( toys, kitchen utensils, sewing, and housewares all mixed together in stead of in separate sections- definitely done by employees because of the sheer volume of misplaced things) and she blamed it on the customers. This could be such a great store if they stopped over pricing, and trained their employees to pay attention to what they're doing. Not a lot to ask. I will say that the outside/back crew where you drop off are super nice and helpful.

    Mason Jars

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    10 months ago

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    6 months ago

    Great easy drop off ! The line was not very long even for a Saturday afternoon! Thanks for doing what u do!

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    Ask the Community - Savers

    Do they accept stuffed animals in good condition?

    Yes, they do accept stuffed animals.

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    Review Highlights - Savers

    Between Feb 27 and March 1/16, Savers will donate 20 cents/lb of soft goods and 5 cents/lb of hard goods to Kingston.

    Mentioned in 2 reviews

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    Time Capsule Antiques And More

    Time Capsule Antiques And More

    (3 reviews)

    Great place to find unique pieces The inventory is always…read morechanging so it's fun to go back often

    My friend and I visited this shop recently, and upon walking in, we were greeted by the woman at…read morethe front desk. However, she then very sternly instructed us to put our purses in the locker behind us. I was honestly at a loss for words. My friend and I exchanged confused looks, and when she repeated the request, we hesitantly complied -- placing our purses in the locker, locking it, and taking the key. We both quietly shared our discomfort and confusion about being asked to part with our personal belongings. As we browsed, I couldn't shake the uneasy feeling of having my purse out of sight, so I decided to bring it back to my truck. I only carried my wallet, keys, and inhaler back inside to continue shopping. My friend spoke with the lady, who explained that the reason for the "purse in locker" policy was because another customer once knocked over a glass case of crystals. When asked if it was also due to theft, she replied, "Oh, yeah... I guess that too." First of all, accidents can happen regardless of whether someone has a purse on their shoulder or not. And second, theft can happen anywhere -- but you don't see Walmart or Marshalls requiring customers to lock up their purses before shopping. To the owner: please understand that this "purse in locker" policy is not going to attract or retain customers. Asking people to part with their personal belongings before shopping feels unwelcoming and distrustful. What's next -- cutting pockets out of our pants?

    Savers - thrift_stores - Updated May 2026

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