We had been buying Pendleton products at the Old Faithful gift shops, such as the bison coaster…read morerugs, and thought the products were of high quality and cute. We wanted to buy a set of Indian art inspired coffee mugs and T-shirts, so we were really excited to find this big Pendleton store in town. But this store was not welcoming. There were only one staff at this large but narrow store. This staff was an old white woman, wearing a whitish cowboy hat on this day. We crossed her twice, closely, when we entered and exited the store. The store has very narrow walkways, she looked at us with unfriendly face as to say; what the hell are you doing here. No greetings or a smile, just mean stares! The second time when we cross her again on the way out, she looked at us with side eyes again, seems annoyed. This was unfortunate and abnormal, as we have been to many other stores in town. Everyone was friendly, greeted us and tried to help. Do not go here unless you want to be treated with a bad attitude. Management, if you care, we were at this store on Aug 30, 2024, around 10:30am.

Just stepped into Pendleton to purchase a Grand Teton limited blanket…read more Left with nothing but a bad feeling based on my interaction with a retail male clerk. Unhelpful Judgemental Unkind He mumbled an unnecessary remark under his breath and looked shocked when I looked back and stared at him so he knew I was not intimidated by his words. Very odd and unnecessary interaction in a retail environment He is a surprise to me as this store has always hired kind, knowledgeable retail clerks and managers. Owners, Let me know when he is gone so I can resume my Pendleton shopping.

One of the most well curated establishments you'll find anywhere in the world. The owners are…read morepassionate about art and design, and helping people craft an experience through beautiful furnishings and hard to find objects from the past. It's more than a store, it's a testament to the power of intentional selection of colors and materials, and items you didn't know needed until you see them in person. For those who comment about the vibe, or the service, I might suggest you try shopping at Target or WalMart, or consider for a moment that the retailers in Jackson Hole are subjected to some of the rudest tourists in the world for months on end, while trying to make sure you and your gaggle of bridesmaids have a good time, which is often a futile and thankless endeavor. John and Christian are the best, thanks gents for all you do to help us make our spaces beautiful.

Do NOT shop at or support this store. The owners are pretentious and are extremely rude to people…read morevisiting Jackson Hole. We got accused of stealing even though we purchased things in the store our first day there. They don't take inventory and didn't even know if anything was missing per police. Just false accusations. It was the police's "top priority" for the day. Extremely disappointed.

Cute store, full of clothes and jewelry- loved the necklace and earring selection…read more Let me just start with... I worked in retail for 8 years... 2 young high school or college students were working here today. I was greeted by a quite hello and then just stared at. I gathered about 5 things to try on...after about 15 mins of holding my items one of the girls asked if I wanted a fitting room. While I was trying things on I really needed another size in a jacket and definitely would have purchased it however, no one came by to ask me about sizes, how I was doing etc. I went back to the rack with the jacket to see if they did in fact have the jacket in another size but had no luck. I think the customer service in this store, especially with the location needs a bit of work.

If I could give 6 stars I would! I was visiting from Oklahoma this past week and LOVED this…read moreboutique! There were 3 young gorgeous girls working and I was blown away by there customer service. I was greeted as soon as I walked in, asked if I needed help, and had a great conversation at the register. I peeked out of the fitting room to ask for help and they were eager to assist. Accentuate had a wide variety of clothing, shoes, accessories, and even jewelry! I was amazed by the quality and reasonable pricing. I just had to show my friends this store because it's definitely my new go to place. My personal favorite was the jeans, there was a large collection of styles, washes, and sizes. I would recommend this store to anyone in Jackson looking for a place to shop. I'm looking forward to going back!

Recently rented skis from Hoback. The experience was less than optimal, but the follow-up was…read moregreat. When you receive a request to submit a review you wonder if anybody reads them. I can tell you at Hoback sports they do read and respond. I got an email saying they were sorry for the misunderstanding and it sounded almost like a standard pre-typed response. But I also got a follow up from the manager stating they would make it right. And they did make it right. Refreshing that this organization is paying attention.

Great day! Our crew of 10 rented E-bikes for the day and road about 40 miles. The techs who got us…read moreall fitted were well prepared and gave us a quick lesson and suggested paths. They had us on our way in about 15 minutes. We highly recommend Hoback Sports!

Buyer beware! No refunds: store credit or exchange only. Sigh on counter in one area but not…read moreclearly posted from all areas of counter or on reciept. We purchased from side jewelry counter where no sign was visible. Owner/manager is clearly more concerned about business than REPEAT business! Won't be shopping here again - ever.

The guy there who said he was the manager and the owner was one of the rudest people. My daughter…read moretouched a necklace and looked at it and then my fiancé put it back right where it was and he got mad and bitched my fiancé out because he said kids broke $500 worth of jewelry a month and that my fiancé and daughter were banned from coming back. If you want business that's not how you treat people! This for YELP since my original review was deleted since the owner seemed to whine enough to get it removed. You guys told me my review was removed because it's not a first hand experience. It was a first hand experience! You guys need to be more credible and just because the owners whines when they know they treated someone bad YELP doesn't have to delete it. I'd give you guys one star too if I could

Picture driving through a beautiful grass canyon and at the peak of a hill with amazing views,…read morethere sits Lydia's Boutique. I was greeted with a welcome and a beverage (pink champagne). I walked into this intimate clothing studio where we had a quick chat about what I was looking for. Daily wear, special event, etc. whatever you needs are Lydia will help you find the right style for everyday, casual or dressy events. I LOVE LYDIA'S WORLD-not only does Lydia have a keen eye for the latest and greatest styles she is a "STYLIST"-she knew exactly what would look fabulous on my body type/size. When I go shop at Lydia's World Boutique I know I am getting high quality clothes that have the best style cuts, and that not everyone else will be wearing around town. Lydia really takes the time and care to make sure you are completely happy with your shopping experience. No buyers remorse here. I love that she has an online store too--so convenient. I would highly recommend shopping @ Lydia's Boutique--

From the owner: The only contemporary chic ladies clothing, accessories & personal styling boutique on the Central…read moreCoast. Please call to make an appointment for your personal shopping appointment. Some of the featured designers include: Minnie Rose, 360 Cashmere, Chris Gramer, Parker, and many more!

If you're exploring Jackson Hole's Town Square and are in the mood for fashion, Altitude is…read moreabsolutely worth a stop. This boutique blends mountain-town cool with big-city style, offering a curated collection of clothing, accessories, and lifestyle pieces that go beyond your typical souvenir tee. While a lot of the pieces are higher priced and very curated, you'll find some of the best styles. Walking in, you'll immediately notice the thoughtfully chosen selection, from trendy denim and casual dresses to standout graphic tees and statement jewelry. They carry a mix of well-known designer labels alongside unique pieces that feel just a bit special, so whether you're after a stylish outfit for dinner or a memorable piece to take home, there's something fun to discover. The vibe inside is bright and inviting, with a layout that makes browsing easy. Staffers are often praised for being friendly and helpful with sizing and styling advice, which makes the whole experience feel personal rather than overwhelming. Beyond clothing, Altitude also stocks accessories, beauty and wellness items, and clever little gifts, giving it that one-stop boutique feel. Whether you're splurging on a standout piece or treating yourself to a local-flavored souvenir, this shop hits that sweet spot between stylish and approachable.

This is one of my favorite places to shop. I come to JH at least 5x a year and I make it a point to…read morestop here seasonally. One of a kind items, as well as comfort-familiar pieces in boho, chic, preppy, casual and street wear styles. They carry clothing, shoes, accessories, some makeup, home goods, and there is a salon in the back (can't vouch for them, never tried it). Items are priced are similar to other resort town boutiques. Reading the others, I'm surprised they encountered bad service. I've never felt judged or was treated with anything but standard respect. The staff isn't the fawn-over-you type but they're polite, helpful when I ask, and are self aware enough to know when to approach someone versus greet and leave alone. Proud to Shop Local!

This store seems to be run by high school kids or just out of high school with zero training. The…read moreemployees and managers, I feel have zero education on retail sales /marketing of customer relations and have this cavalier attitude that they are above the clients and are able to make false accusations make up lies and portray their lack of experience and being unknowledgeable about the product and huge lack of experience! Now the clothes are cool and well made but the core managers know absolutely nothing and I would bet they lack in commerce education on Marketing,Retail Sales and my experience and evidence is because they have a 2 star rating on Yelp and a 3 star rating on google reviews and that is a fact of under achieving the goals of running a 5 star successful biz The culture in the company sucks and they need to hear it. They also have 14 more 1star reviews below that are unpublished that says exactly the same experiences I have had myself If the 14 reviews below were published and included into the total rating they would have less then 1stat rating The place really has less then 1star rating in my book if we took i to Consideration the 14 one star reviews unpublished that are legitimate So with that being said we have so many 4 star and 5 star ratings of reputable high quality ski wear shops here jackson hole with terrific brands there is no need to waste your money on 1500 dollar ski outfits here from this ungrateful inexperienced company I want everyone to know I wasted over 10 k in this store and had to argue with them to stand behind a 650 dollar ski jacket I just bought with a flimsy skimpy thin plastic zipper that's isn't a high quality zipper that can stand up to heavy wear and argue with a child that insulted me and the staff stuck up for her laughing about the issue at hand like it's a joke then proceeded to lie about my behavior when I was legitimately correct By the way I rushed to handle this issue with them and they knew I was about to arrive in 5 mins and they closed the store down early to avoid me and that was even more provocative and immature of a professional quality staff after spending over 10 k in their store The owner Mr Sullivan should recognize the short falls of his staff and make the proper adjustments Andrew Swersky I hope Yelp doesn't burry this review with the rest of the unpublished 1 star reviews below You possibly can't sit there and explain away so many one star reviews and walk away as a credible reputable ski wear shop as if we are all wrong and defend your poor rating like everyone else lis ultimately wrong and come up with excuses to back and support the unprofessional disrespectful attitudes by your unhelpful disrespectful employees and grow your biz ! We have so many ski shops packed and busy that are reputable and staffed with highly professional knowledgeable experienced staff that are grateful to go out of their way to be helpful when we spend thousands on this gear ! No need to waste your time here when we have Teton Sports and so many others with way better of a selection and grateful polite staff and they all have 4-5 star ratings not like Stio with its super poor ratings and poor reviews! It's just unexceptionable and tine to stop defending this negative culture that exists in the shop with this brand here and pretend it's the clients and the staff is doing great work cause it's failed and continues to fail the owner ! And the employees could care less if this company doesn't ever rise to its true capabilities They need to start completely over with a new management core including this crazy lady from HR that's crosses over to handle customer relations and treats the clients as employees that need to be Disciplined by her The staff acts like a high school. Frat house that no one can ever let them know that the store and the staff has let them down with out them becoming bindi and in a state of denial and contestant defense so they never have to admit that the sales team and the manager and the culture of this group is hugely flawed. ! Don't just believe this review, go ahead and read many more one star reviews below and on other media sites and hear similar experiences from ex clients

I made an error with an on line order. I inadvertently entered the wrong shipping address. When I…read morerealized that I made a mistake, I emailed customer service. Stio's customer service department said that the item had shipped, but they bent over backwards to correct a problem that I caused to the point of issuing me a refund. Great communication, outstanding service.

Very friendly staff. This store has sports clothing for all ages. Sweats, t shirts, shorts, pants…read moreetc. All clothing has Jackson Hole wording on it. A great assortment of colors, styles and sizes. Extremely busy with tourists and locals. Street and lot parking available and can be a challenge.

Cannot go to Jackson Hole without stopping in Pendleton! The blankets are fabulous and they now…read morehave dog beds that you can match w/ your blanket. Dusty was so helpful for helping me decide which one to get.

Recommend stopping here if you are looking for some souvenirs in the area. They have tshirts and…read morehats that would be a perfect reminder of your trip.

Shirt Off My Back is a pretty standard mountain town souvenir shop. I can't say it's the nicest in…read moreJackson, but I was honestly really blown away by the prices here, and they had some cute stuff! It's like two big stores combined, and they carry primarily t shirts, hats, and sweatshirts. I think we saw a few stickers as well. We ended up getting a sweatshirt and a t shirt here, and I think the sweatshirt was around $25-30, which is really cheap for anywhere around a National Park IMO. Overall I had a pleasant time here, we had to make decisions quickly because our kiddo was operating on little sleep, was starving, and had done a big hike for her that day, so we were in and out pretty fast. I wouldn't hesitate to recommend this place though if you are looking for an affordable place for souvenirs near the Tetons.