Absolutely LOVE this location! Clean, organized, great staff, prices are crazy good!

I came here to grab something quick with my friend and there was a man at the cash register who was checking people out. He helped everyone ahead of me and as soon as it was my turn he pretended to be busy so he did not have to help us. I wear a hijab so I'm visibly Muslim and he did not want to check me out. I waited longer than 5 min in line and it kept getting longer behind me, but he still would not call next, hoping for someone else to check me out. My friend and I ended up leaving our items and walking out. As soon as we passed his register he went to the cash register and called for the next customer. I have never been so blatantly discriminated against and will never step foot into this location again. I called to speak to a manager and the assistant manager (who was apologetic for this man's behavior) let me know that he was in fact a manager which made the situation worse. Very disappointed in this type of behavior especially in this day and age. read more

I always do a quick walk through at TJ's when I'm at Penzey's for spices. Of all the locations this is my least favorite. It seems like the merch is usually picked over and they rarely have anything I'm looking for. That said, I'm usually not looking for clothing so there may be some gems here. Their housewares are pretty limited compared to some of the other locations but HomeGoods is where the good stuff is hiding anyways. read more

This TJ Maxx is pretty good compared to others I have been to. It is usually clean and doesn't have clothes thrown all over the place. They have a nice selection of dresses and handbags (a girls best friend). The lines are usually long (I've been week days after 4pm), but if you find a nice deal it is worth the wait. They have Juicy Couture reasonably priced in there jewelry case & the housewares section is usually a spot to find a nice picture or addition to your home. I was going once a week & usually found something that I know I didn't need, but had to have. If you are looking for urban gear this is NOT the store to go to. Typically, I could find a nice Dereon or Apple Bottoms outfit at TJ Maxx's, but I assume it is based on the demographics of the shoppers who frequent the store. Alas, this store is located in Beverly Hills, so you won't find those designers. However, I did find a pair of 7 For All Mankind jeans there for under $75 (which was a really good deal). read more

I come here on my lunch break from time to time. When I cash out it seems like I'm bothering the staff. Again today I continue to say have a nice day after my transaction and get nothing. What has happened to customer service now a days? Just so lazy. read more

TJ Maxx, why have you forsaken me? I don't understand where you went wrong. What happened to our lazy afternoons filled with combing the racks for delightful deals? Don't you remember when you used to set aside the cutest shirts, dresses, and shoes for me in the size I needed, like you were psychic and able to tell exactly what I needed? You were like my best friend's closet, full of different labels and a few designer threads in pretty styles I might not have tried before and always secretly admired. I looked forward to sneaking into the dressing room with as many pieces as I was allowed just to see whether that spangled shirt or sharp dress would look as cute as I thought. And you were so good to me! I found so many size 10 shoes and always some unexpected discovery in your care, like the zombie and skull cupcake moulds or the best English tea my cousins sent me in their Christmas care package. Even if I wasn't looking for household goods, you had inspiring framed pictures, practical kitchen goods at a fraction of the cost new, and always something worth giving as a hostess or birthday present. But you changed. Maybe it was the first blush of your success wearing away down to cold, practical necessity of sourcing goods from different places. You no longer have the uniqueness I first saw in you. The Beverly Hills store is exactly like Farmington or Oakbrook Terrace. I thought you were different from the rest, your stock wasn't the same, and I went between your branches like a kid on a scavenger hunt. And the labels aren't anywhere near as good as they used to be. I think you aged because all you come up with would be clothes an unstylish version of my mother or grandmother would wear. Sometimes I find a prospective diamond in the rough but it's not often. Maybe those Limited Lexie pants, the only place I found them other than eBay or the online store. I had hopes, TJ Maxx, I really did. But Prada shoes for $300 don't make up for carrying good trainers for $35 or pretty La Scala hats for summer or athletic pants in a brand other than Under Armour or a bunch I can't even recognize. I spend more and more time looking for the good things you had, and so often there's nothing but obscurity, the same piece after another, at prices which aren't all that great compared to your competitors. I thought we had a special relationship but I'm beginning to see you're just like the rest. Every girl and guy comes to visit you and leaves nothing behind for me. I can't find what I need in life from you, and I just can't spend the time hunting around when it is likely to be fruitless. You've let yourself go, and you need to take care of your appearances. You're getting sloppy, BH TJ Maxx, leaving your clothes on the floor and your luggage in disarray. Do you even care any more? Maybe you need to talk to your staff, and find some friends who want to do right by you. The other poster is right, you're not really domestic any more. Homegoods beat you a long time ago in that. But you were my fashion forward friend once, but you and I, we've hit a rut. read more

Love, love, LOVE this Tj Maxx! I would have never found this location on my own - I usually stop here because it's on my way home from work. The locations near my home in Rochester Hills pale in comparison to this location. THis TJ's is extremely organized, the staff is friendly, helpful and they go above and beyond for their customers. For example, I shopped here last night and they had a very nice man waiting at the door asking the customers if they needed help getting their bags to their cars. He also offered to hold on to your items so that you could pull your car up to load closer to the door. If you turned his generous offer down, he made sure you had your car keys in hand for safety. So nice! Also, this TJ Maxx ALWAYS has the best and biggest quantity of designer items. I bought a $250 Michael Kors watch here for $129! I JUST saw the same watch at Nordstrom for full price. I wouldn't hold my breath hoping to find any Michael Kors watches or wallets at the TJ Maxx by my house. Love this place! read more

I went there today and found the cutest Nicole Miller glass jewelry box. The only problem was the legs weren't leveled. I asked for a discounted price and was rudely told no there's more on the floor. I explained that was the last one and the feet aren't leveled yet still I was told No. My daughter wanted the item and to not disappoint her I still purchased it. But I won't be back to tj max since they refuse to discount irregular items. read more

HORRIBLE customer service. I came in to return an item with the receipt and it was under my purchase history but I had lost the tag. The people were extremely rude and disrespectful and were mocking me when I was standing right in front of them. read more

Bery frustrating shopping here. Long waits and grumpy cashers. I picked up an item without price tag-cashier was very annoyed with me. Because there were no other items like that, I was told to leave name and number and come back. Not normal process, probably didn't want to deal with creating a tag. read more

I love this TJ Maxx. They have an amazing selection & the prices can't be beat. The sales associates are always friendly & helpful.

This store goes all out serious in the women's clothing department. You will find lots of accessories and gew gaws and trinkets and stuff. The housewares area is adequate and the children's clothing section is good for gifts. read more

This is usually my go-to TJ Maxx store just based on convenience as it's on my way home from work. I have never been disappointed by this store, and I always end up taking something home that I didnt know I even needed. It's also very organized and easy to find things. read more

I agree with you, their prices are much higher than other stores including Troy mi and other areas where you would assume it would be higher and I will not shop there anymore..... read more

After purchasing a CalPak Hard shell midsize suitcase for $80.00, I thought is was a great deal. After taking one trip with it a metal rod came through it and now I'm afraid someone will get hurt. I no longer have the receipt, and thought they would exchange the case for another one or credit me. However, this isn't the case. After speaking with one of the managers, she treated it like I bought a cheap dress and wore it and was returning it for a broken zipper. Be careful what you buy here, because they don't stand behind their steady customers, or products they sell you. read more

For some unknown reason to man this store seems to be priced higher for the same stuff I've seen at other Tj Maxx stores... I've never found more than a few things here. The mens department is lacking. I've bought some Levi cords here, off season. It was so hot outside.. for like $10. Usually this is also a great place to find designer underwear like Clever for around $7, but thats about it. read more

I go to this T J Maxx frequently as it is close to my home. Lately I have noticed that it is more messy and has less of a selection than in the past. Yesterday when I was there, I was called to a register by an associate only to stand for 7 minutes with no one to check me out. One of the associates ignored me, one manager said, someone will be with you. Anyway, I waited and still no one helped me. I asked out loud ( since everyone still ignored me), do you want me to go to another register? The young lady at the register two spots down said, I can help you, which she did. She was very nice. I took my issue up with Bernard (store manager)- he was interested to hear what I had to say. I told him thanks for listening. I hope that they get it back together there!!! read more

When it comes to merchandise selection, this is a typical TJ Maxx. They carry brand name clothes/shoes at the discounted price. I just bought a pair of "BORN" sandals for $24.99. You can find some great deals there. As far as customer service goes, It really falls bellow. Terrible, ignorant management. I had a few good experiences. But for the most part it has been pretty bad. One time I had hangers and a pair of shoes in my basket, which I was going to purchase. Upon entering the fitting room, I asked the fitting room associate if she would watch those items, since I was not allowed take them with me to the fitting room. The associate said that they are not allowed to watch the items. I spoke to the manager. (Manager's name is Dyann S). I explained that I really like to try couple things on, but afraid that the items in a basket may get misplaced while I am in a fitting room. Dyann said : " We don't do it here, hon.We can't guaranty it will still be here " So I ended up not trying things on. Another time I was there, the cashier was rude and mishandled the mirror I was purchasing. I complained about it to the manager Dyann. She just said: " That's how we do things here, sweetie, when it gets busy ". And I can go on and on. How come they don't treat people like this at Great Lakes Crossing TJ Maxx or Marshals or at TJ Maxx in Livonia, or other locations? I think the key to it is the management. The store is poorly managed. Their other manager (could be an assistant, I am not sure) is even worse than Dyann. Very rude as well as ignorant. TREATS CUSTOMERS AS THEY ARE HIS SLAVES. I think his name is Jeremy. Very unpleasant environment to shop in. read more