This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

Christian Brothers provides the most thorough diagnostics I have ever seen at a shop (inclusive of…read moredealerships). Every time I come in, they go out of their way to make me feel like I am the most important customer they have. Amazing service, friendly staff and they did great work as always.

I can't recommend this place anymore. A few months ago we had my Ford escape "fixed" because it had…read morean oil leak. A few days later it started leaking again. We brought it back and took more PTO. They said luckily it was under warranty. Well, it better be because that's the same part you tried to fix two days ago. And this day it's still leaks but I'm not trusting them to touch it a third time. 8/7/26 My husband's Chevy Trax had the coolant system "fixed" and we got it Friday at 5pm. It's Sunday 8/9/26 at 8:30am and our car overheats in a drive thru and we had to keep turning it off. Luckily we were a few miles from home and let it cool so we could drive instead of walking 2 miles in 100+ temps. Christian Brothers put us in a really dangerous position. When we had to get the Ford fixed for the second time that was a red flag that we should've listened to. But because we needed our overheated Trax towed, it was easiest to go with Christian Brothers. Let me tell you... Do you not take the easy way out because of the "free tow" because after $1300 our car is still not fixed and now we have to take PTO and rearrange our schedules all over again. I don't think it's a free tow anyhow; I'm sure it's added to the cost of the car services.

I recently brought my 2000 Chevrolet Cavalier to Litchfield Auto Repair for several maintenance and…read morerepair items, and I was very pleased once again with the experience. The team took the time to inspect the vehicle thoroughly, explain their findings, and discuss my options before any work was performed. I asked them to inspect my tires because a well-known chain repair shop had told me I needed new tires, but Litchfield Auto confirmed my current tires were well within specifications, saving me nearly $1,000 on an unnecessary replacement set. The work I authorized included a cooling system service, oil change, repair of the windshield washer system, diagnosis of an inoperative cigarette lighter, and replacement of the battery. Although replacement parts for my windshield washer system were no longer available, they took the time to develop a workaround that resulted in a system that works better than the original did. What stood out most was their professionalism, communication, and attention to detail, especially from Jenny, my service advisor. It can be challenging to find a shop willing to work carefully on a 26-year-old vehicle, but the team treated my Cavalier with respect and kept me informed throughout the process. The repairs were completed as discussed, and the vehicle was returned in excellent operating condition. I appreciate the quality of the work and the customer service I received. Based on this experience, as well as a previous visit where they performed major repairs on my Cavalier, I would not hesitate to return to Litchfield Auto Repair for future maintenance and repairs. I highly recommend them to anyone looking for an honest, knowledgeable, and professional automotive repair shop.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

I had the pleasure of getting my car serviced at CBA. I was thoroughly impressed by the employee…read moreengagement and how well they communicated with me on the repairs. Although I spent several thousand dollars for the repairs, I believe it was a good value. If you need a honest assessment of your car I highly recommend you give this automotive repair company a try, you won't be sorry.

Jason was AWESOME!! Very helpful. Loads of friendly people here! DEFINITELY recommend this place.read more

Just from once phone call I know what I'm getting from these guys. I was very concerned about some…read morecar issues the man on the phone was very knowledgeable and helpful to guide me in the direction needed to start with fixes.

Great service! Work done properly the first time and didn't feel upsold or rushed. Was able to get…read morefinancing and back on the road.

Great Job I Had My Transmissions Rebuilt, Axel seal replacement, and a new Radiator, all in 2-days…read moreand Very Fair Pricing, If I took this vehicle to AAMCO or FORD the price would be DOUBLED, I'm really impressed with there knowledge and workmanship, truck came out like New I would refer anyone,- without question!!! Thanks JERRY and GREG!!! Note-Transmissions are not cheap, honesty is a huge factor, Sun West is a Mom and Pop shop or should I say Dad and Son shop, put your trust in them, we need more places like this doing our work!!!

I went to Glendale from California to attend the Mecum auction. Well I won the bid and when leaving…read morenoticed my 1968 mustang had no 3rd gear. Not good since I planned on driving it home in 3 days. I called 5 different transmission shops, all of whom were to busy (2 weeks). We'll Sun West got me in right away for an inspection. Long story short it needed a new transmission. We'll he fit me in and had it done in three days even with surprises like it had a different year tranny then the car so different parts ordered. The whole time they were friendly , helpful and kept me informed where we were at. Not to mention their price was fair and beat most others. In the end the trans works beautifully and they had it done on time. Great customer service. Hope I don't need any more transmissions but if I do I know where to go

Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I was trying to get an estimate on repairs on my 99 ranger talked to someone on the phone and gave…read morehim the info of what I needed he told me would get right back to me two days later I called again an was told the same a week later still nothing other shops had an estimate in 20 minutes don't know what they're problem is but they need to treat prospective customers with more respect I have been looking for a good mechanic For my 3 vehicle's it be them

Tony's does a great job! Always personable and willing to help. Great at diagnostics, which can…read moreonly be done when Tony has the vehicle and can see, hear and feel the issue. I would never except a quote over the phone...THAT is unprofessional and oftentimes wrong. Tony's does right by the customer!

HORRRIBLE I MEAN HORRIBLE EXPERIENCE, stole my husbands keys, and hasn't returned our…read moretransmission!! keep my money. But I need my transmission and I need my keys!!!

reasonably priced got the job done car is running great. No BS did exactly what they said they were…read moregonna do for the price they quoted.

Be cautious! This…read moreshop supposedly stands by their work and care about honesty. I brought my car to them for a check engine light issue. They did a diagnosis and stated that there were no mechanical issues with the transmission and that it is a sensor issue. They also assure me that if the problem is not repaired , they will credit the money you paid to future repairs. Basically that was a complete lie. Because not even a day later the same issue happens again. They have kept my car over 3 weeks. They give it back and now a check engine light showing the exact same sensor code comes back on. They won't refund, credit, or do anything further for the repair. Basically if you pay them for a repair or replacement and the same exact issue comes back they will not credit your money and will simply tell you that it is separate so that you may pay them more money.