This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

I came in to visit the AAMCO because my car was having troubles around the corner. It was leaking…read moreand ejecting coolant onto the hood causing it to steam. Turns out it was the water pump. Had my cousin go with me who was a former mechanic and he verified that was they were saying was true. Total cost was out of my budget up front but financing was available. They told me how long it would take after that and ended up helping me out. I left to go hangout a bit before returning to find that the owner himself was out there grilling hot dogs, burgers and potatoes! He gave me a free hot dog and in the process informed me that a part of my serpentine belt assembly accidentally broke off and that they were ordering a new part for my vehicle, on them, and of course the labor would be included as well. A very wonderful establishment that I would highly recommend and will definitely be going back to next time my car has any issues.

definitely would not go back I got my transmission serviced there not even 10 after leaving my car…read morewas over heating warning these people up to no good

I have been doing business with Adolph's since the 80s, got to know Mr. Adolph really well, he has…read morealways been Honest and trustworthy and very professional knowledgeable in his work, I to this day would RECOMMEND his business beyond and above all other, as a matter of fact I will be taking one of my TH 400 TRANY to Adolphs here soon and as I know for another job well done. HIGHLY RECOMMEND

This is not the same experience I had with the previous Adolph's…read more I brought my vehicle in for service and am still waiting for a quote. I have called six times and have not received a return call or text as promised. At this point, I'm unsure whether the delay is due to being short-staffed or a lack of follow-up, but either way, the communication has been disappointing.

I called AZ Quality about my 2002 Porsche Boxster transmission leaking out. George said he knew…read moreexactly what the problem was. I delivered my transmission. A week later he said he fixed it. He asked me then if he could install it. I said yes. He installed it and it still leaked. He pulled it out and said he found the leak and Re-installed it and asked me to come. Car would not start. He handed me a broken oil filler tube and said it was broken. He was lying. I looked at engine. When they put starter back together, they crunched all the air hoses. They pulled off starter and re-positioned air hoses. Some hose got ruined. Another issue they put water in my anti-freeze tank. You don't put water in an antifreeze tank in a Porsche? He did not know how to release the pressure of air in anti-freeze tank and car overheated. I personally had to fix all these issues. Not only that the car still leaked fluid in transmission. George blamed it on the flywheel was bad. I asked him if he tightened bolts per Porsche specs. He said, "It does not Matter". I brought my Porsche after the fact to Porsche. They said tightening bolts to specs on Porsche Automatic Tiptronic Transmission flywheel is one of the most important things. If not, it will still leak. George Masked my issue and did not fix it. Now, I am stuck putting transmission fluid in my Porsche every 2 weeks because it leaks out!

very honest, skilled, and efficient. genuine and experienced which is hard to find these days,…read morefixed my car right the first time with no problems.

I wish I could give zero stars because my experience deserves less than one. This was hands down…read morethe worst service I've ever encountered. If you want your car to sit idle for an extended period with zero progress, this is the place for you. Initially, I was told that we just needed a programmer to complete the transmission work, and that the job was finished. We waited two weeks for this so-called programmer, who never showed up. We later discovered that no work had even started on my car, which is why it remained unfinished. Attempts to communicate were equally frustrating. He would often ignore our calls, and whenever we arranged to meet him, he would mysteriously leave just before we arrived. His uncle, who works there, confirmed our experience, saying it was common for the owner to avoid clients and that he'd misinform them about progress on their vehicles. While we were left waiting for updates, we noticed several other unhappy customers coming by with the same complaints. Save yourself the headache and find a more reliable option!

Had the transmission blown in my 2004 ford explorer, called around and decided to give Steven at…read moreRCA Transmissions a call. Initially they thought it would only be a couple days, but after getting under the vehicle they realized it was completely rusted so they had to drill out the bolts and replace them. They called me immediately, explained what was going on, and gave me a revised time to pick it up, and still got it done ahead of schedule. They kept the price the same even though it was far more labor intensive than initially expected. They assisted in getting my vehicle towed there ASAP, kept me up to speed on the issues they found when they got the transmission taken apart, honored their initial quote which was FAR less than other transmission shops I looked at ($1800 out the door with RCA, other shops wanted $4k-$5k). No hidden fees, excellent communication, and they did an outstanding job making sure my vehicle was once again reliable for me, my wife, and kids. I cannot recommend them enough, and if you're having transmission issues, you would be doing yourself a disservice by not at least contacting them to see what they can do enough. I will exclusively be recommending RCA Transmissions to friends and family experiencing transmission issues, and have already sent their information to 2 friends who should be contacting them in the near future. Top tier service, transparency, communication, and workmanship. Thank you Steven and those at RCA Transmissions!!

The positives: The folks at Transmission Factory are refreshingly pleasant. Robbie and his wife are…read moregreat; very welcoming! Robbie the GM is sincerely friendly and knowledgeable. I know you're super-busy and my car was returned to me a little dusty, so I shouldn't have been so critical. A few weeks ago I gave an unfair review. it turns out I was mistaken on a couple things and I gave them a poor review saying that they didn't take good care of my Mazda-5. They actually had the best prices compared to 2 other shops and I got my car back quickly. My mistake was that I had my car looked at 2 other shops and at one of them, they broke the panel on the driver's side and the engine cover was left off so I assumed it was Transmission Factory---I was totally ticked-off at the wrong guys. i APOLOGIZE GUYS. You did good work. My wife and I are grateful. 4-Stars! I will definitely bring my car back for future work!

Stay away! Took my truck in for a hard shift with a CEL. They diagnosed as needing to be rebuilt…read moreand said it was a "common problem". When I picked my truck up, I noticed a leak before I drove off. They put it on the lift and fixed the leak. Driving home that night hard shift on the same gears and the same code. Took it back. After a few days they said it's fixed. Two days later same issue. Took it back again and after a few days they returned the truck. This time it was fixed. I finally parked in my driveway way after having it for a couple weeks and noticed it was leaking. Took it back and they didn't have time to look at it. They sent me down to their sister shop and they said it was a gasket leak. It was a small leak and I every time it's in their shop it's 3-4 days. I missed enough work, decided to wait until I needed to service and fix it myself. I found a random 12mm bolt in one hole and my pan was damaged on the lip. No wonder it was leaking. Whatever tech worked on my truck definitely had the " that's the next guys problem" attitude.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.

I've got a 2001 F350 that's of course up there in years but it only has 125k miles which makes it…read morepractically brand new. Well, I was right in the middle of a job needing it for a long haul when it began acting up really bad. It would chug at stop lights and it was behaving like it wasn't getting fuel... and it finally even died on me. Well, thank god I was able to get it to a local mechanic and when calling all my friends on who they would use, many of them cited the same place and it was Scott Repmans off Bell. Especially because I've got a diesel and I know they require a special touch. Well, not only was I expecting the bill to be much higher but I honestly wasn't expecting to get it back until Thursday or even Friday. Turns out it was a sensor for the accelerator and they had it ready for pickup on Monday by 3pm! It drives BETTER than even before the problems began and I now know where to take it for my tune-up and maintenance like oil changes. Super thrilled with this place and will recommend them along with my buddies now.

As an Uber driver I picked up a passenger at Scott Repman's…read more Truck and Auto repair. The company was sending their customer home paying for the Uber ride since the car was staying overnight. The parking lot was full and my passenger was happy with their service. I needed to replace my Wife's car AC cabin fan and radiator fan. I bought the parts at the dealer expecting to do the repair myself. After watching YouTube videos I decided someone with actual skill and experience needed to do the job. I made an appointment through Yelp. The repair took about three hours. I was happy when they called with the request to proceed after testing that they did not try to up sell me on other repairs, just I was right that the fan motors were bad. When I picked up the repaired car, they did have a list of issues and discussed the importance of repairing each. Most were just fine right now but watch for issues in the future. They did say there was a split hose from the engine air filter to the engine which needed replacing sooner than later. Since I do the routine maintenance on my cars at home they suggested buying a new hose and installing it myself. They were happy to do it but said that part was easy to replace. I also appreciate they returned the replaced parts without me asking. First repair and I'm impressed. I posted on an Uber driver facebook group about the company. One driver replied they don't go Cha-Ching when a female walks in. Everything about my first repair was transparent and fully discussed before the repair and when I picked up.

Went in with my 2013 ram the transmission was shifting very rough and fluctuating randomly. It was…read moreprobably pretty short of blowing. They got into it told me what the price would be, the estimate that they had given me before they told me the total price was in the same ballpark so that was great. They, they gave me all the info upfront and even had in-house options for financing. It only took them about 4 to 5 days to do the transmission. I've had my truck back about a month and so far seems to be running pretty smoothly.

I don't like to leave bad reviews, I think for the most part they're counterproductive however, the…read moreguy who owns and runs the shop is probably the worst person when it comes to customer service. I have never dealt with someone so rude that is supplying a service to me and wants my money. So short on the phone and in person as well. At no point did I ever feel like a valued customer. He was a reference to me from my mechanic. Because he does transmissions. I do believe that the technicians in the garage do a good job however the front of their office, needs to be overhauled. His wife is super sweet. She was super nice. And it's unfortunate that I will not recommend this company to anybody because of him. Not to mention while my truck was there they left it outside and thieves stole my catalytic converter. They did replace the catalytic converter but didn't install it correctly. They used band clamps with sockets instead of welding it in place like they should have. And didn't even bother to tell me that that had happened. I found out as I was on the freeway and one of the band clamps blew apart. It's best that you just go somewhere else.