Horrible communication And the company they farmed out charged me thousands more and have had our things for weeks. Told we would hear 24 hrs before and tomorrow is the latest date they "promised". Definitely taken advantage of. read more

I wouldn't usually post a review as I never used Titan - however I did contact them for a free estimate. I was very upfront about that I am in the very beginning of my moving process and don't even have a move date set in stone yet. They contacted me right away and I spoke to the sales guy for about 20 mins as he needed inventory details about all my furniture. Honestly, up until that point it was a positive call and the guy seemed very nice on the phone and helpful. However, at the end of the call after he went over pricing - he did the typical sales tactics and tried to have me put down a deposit on the spot. That is fine - I work with sales people so I get it - what I didn't predict is once I indicated I needed more time to think about it - he got more aggressive, which made me extremely uncomfortable. Honestly up until that point, I was really considering this company. The pricing made sense and I like the storage option. However, he kept pressing me why I needed more time to think about - I explained I needed to chat with my husband (he was not home). Then he said "well what is your husband going to ask that I can't answer." Honestly, at that point, I was done and now I am not considering this company at all because of this type of behavior. I again said I was sorry but wasn't ready to make a deposit and needed a few more days to think about it (this was the very first company I spoke to about this type of move). He explained I would need to do this all over again and get a brand new estimate - I said it makes sense pricing changes but surely they could save my furniture info as that won't change. Nope. Then his final line was "I don't know why you would have me go through all of this and not even be ready to book." At that point I already felt numb and just said thank you and hung up. This is ridiculous - the psychological hustle and pressure in trying to force someone into putting down a deposit. I am an empath so it was deeply unsettling for me - while I understand people needing to hit sales goals, I cannot support a company that has this type of cold sales structure/dynamic. Supporting this company would be saying it okay to support his type of behavior. I know it's a sales tactic but I will not be okay with having this be the norm and letting companies like this getting away with this type of guilt tripping behavior. read more

Terrible company. First- they are a broker that signs you up for moving services and farms it out to local movers. Second, you sign up for an estimate telling the day you need to move and the day the moved items should arrive at the destination. Once you sign the agreement, you get a bill of lading to sign which changes the delivery window which can vary by a week or more and your items may not arrive for two weeks or more. They do not stand by their work. read more

Worst service ever - long story short - bait and switch company - gives you a quote and after paying 50 Percent they give you hes quote 2 k higher and when they arrive they come in 18 wheeler ajd want you to pay 400.00 for U-Haul rental. Took 11 days to get from nyc metro to Tampa FL. When they are located there. So unprofessional- act like they did uou a fa bit when you ask for status. Lost a entire box and floor lamp and all my plugs to my TVs Moving Estimate Reference No: K4630228 Titan Moving Group 4851 W Hillsboro Blvd, # A10, Coconut Creek, FL 33073 US DOT: 4516822 Rent your own U-Haul and hire movers to load and unload - im suiting for $2,400 i was overcharged and filed BBB read more

Stay away from this company. Like many of the reviews I've read they tell you and promise you one thing and never deliver upon it. The movers they contracted with were excellent but the communication from the Moving Company was suboptimal to say the least. You can't get a hold of them if you have a question without difficulty. They do not return your calls. They provided an estimate that I validated and verified on multiple occasions that would be a 50-50 split for pick up and delivery. When the movers arrived, they said it was a 70-30 split. They arrived at 10 o'clock on a Monday night and there's no one at Titan to contact to ask questions at this time of the day. I was told we'd be notified of when the movers would show up 24 to 48 hours in advance. I never received that notification. The movers called the morning of the pick up and said they'd be there between 3 and 7 PM at 7 PM I received a call from the manager at the Moving Company and they said we're not gonna make it tonight. We'll be there between eight and 10 tomorrow morning. 30 minutes later I got a call from the actual movers who contacted me in the morning and he said we didn't forget about you. We'll be there in an hour. They got there in about an hour and a half. All three of the movers were professional, kind, and courteous. They were from express moving services and I had no issues with them other than the disjointed communication. When I arrange for the services, it was to be white Glove from start to finish. The only thing I was told we would have to pack was the mattress and the TV. Luckily, I called the Wednesday before the pick up which was on a Monday to confirm this and they said oh no, you have to pack everything but for $300 we can pack it At no time when they provided the quote and on the numerous times I called to validate how much we had to pay for pick up and delivery. Did they say have a couple extra hundred bucks on hand just in case there's additional charges for specialized packing of any of your large items and or if they have to carry things along ways. I was told the price was all inclusive. They only accept cash, Zelle, or United States post office money order. When the mover arrived, he said, let me figure out your final bill which was $400 more than what we were told to expect. At 11:30 at night there was no way to get a new or additional money order, or $400 from ATM due to limits. When I called to discuss this with Titan the next day, they were completely arrogant and blamed it all on the movers. The Customer Service rep was rude and unprofessional. Do not use the Titan Moving group. read more

They called me saying they had a cancellation and offered a 30% discount if I would take the slot which I wanted Monday or Tuesday. I waited all day Tuesday for them and no show. Only to get a text message re-scheduling for Wednesday between 3-6pm. Now I'm reading all of these NEGATIVE REVIEWS about them. Now I just want to cancel because I no longer trust them to make the move at all. Plus they will up charge the hell out of me according to some reviews I've read. read more

Spoke with a rep for a quote on Thursday for a move. Made it clear we weren't ready to book anything, still figuring things out. At first the rep was helpful and polite, and any time it seemed like the call was coming to an end he'd lower the price to get us to book at that time. By the time I finally gave a firm but polite "no", he started getting angry so I hung up. After hanging up, I received these texts. I blocked the number then reached out to their office to inform them of this rude, misogynistic, and deeply unprofessional behavior, but have heard nothing back. read more

Titan Moving Group - Misogynistic texts - Movers Near Me - Ridley Park, Pennsylvania

It was a move from hell. Everything was wet and damaged. And now I can't get anyone to help me. They changed the price 3 times and on the days before I had to be out of my house. I would never recommend titan moving group. The driver who delivered our furniture was rude and they scuffed my floors. Left their garage and beer bottles in front of my house. And i can't get anyone to help me with my claim. read more

Titan Moving Group - Deep gouge in my table wood coming apart - Movers Near Me - Ridley Park, Pennsylvania

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The worst I have ever encountered! I moved from CO to MS quoted a decent price 2500 or so . I packed everything myself and purchased all my supplies. When they loaded my items the price increased another 2500. Took almost 30 days to receive I moved from a 713 square ft apartment.Items finally arrived 18 wheeler couldn't turn in apartments.I was charged an extra 511.53 and door steps charge. You get the 1st 14 steps free and 75.00 next 14. Do yourself a favor and stay away from these people!!!!! read more

Avoid this company. When requesting a quote, I clearly detailed everything being moved, including three complete beds and full bedroom furniture sets, items that any experienced mover would know exceed a 500 cubic foot allotment. Despite this, the sales rep, Dylan, quoted us at 500 cubic feet and used high pressure tactics (long hold times, "act now" discounts) to get us to book. On pickup day, we were hit with about $4,000 in extra charges, nearly double the original quote. Since then, Dylan has completely stopped responding to calls and emails, and repeated attempts to reach management have gone ignored. This looks like a clear bait and switch pattern: underquote to lock in the booking, then hit customers with major added fees on pickup day. Based on other reviews here, we are not the only ones this has happened to. read more

Subcontracted a terrible company without telling me, and took over a month for my things to arrive (many of my things were broken as well)

SCAM ALERT!!!! Do not use Titan Moving Group!!!!!! Quoted me $3200; then after the deposit window closed they changed their estimate and then it increased again after it was all loaded DO NOT USE THESE CROOKS!!! read more

This was, without question, the worst customer service experience I have ever had. Our move began with what we believed was a binding estimate of approximately $4,000. During the inventory process, several items were omitted, and many of our large plastic moving bins were incorrectly categorized as standard boxes, significantly understating the volume of our shipment. When we noticed these errors and brought them to the company's attention before the move, we were repeatedly told not to worry and assured that everything would be corrected. It never was. Instead, the cost of our move continued to increase dramatically. Despite discarding nearly half of our belongings, our final bill exceeded $7,000--thousands of dollars more than the original estimate. Communication throughout the process was equally unacceptable. At one point, we left more than 20 voicemails over four days without receiving a single return call. Trying to get updates on our belongings or speak with someone who could answer our questions was nearly impossible. The entire experience left us feeling trapped. Once the company had possession of our belongings, we felt we had little choice but to continue paying escalating charges in order to receive our property. Whether intentional or not, the process felt deceptive and overwhelmingly one-sided. I cannot recommend this company under any circumstances. If I could go back, I would choose a different mover without hesitation. I strongly encourage anyone considering this company to do extensive research, obtain multiple quotes, and read customer reviews before signing any agreement. read more

They lied from the beginning! Told us a story of oh this move works out great for all of us. We have a truck in your area a few day's before your move. Same truck has a pickup south of Detroit a few days after your move. It's all complete bullshit! Been in my new to me home in Michigan moved and drove out here. Still don't have stuff moving picked up. Titan lied made it sound like they operate the truck's, they were in charge of dispatching said truck's. Took my money and didnt hold up they're end of the contract. NO I'M NOT AN EX EMPLOYEE ANDGRY CAUSE THEY FIRED ME. THEY'RE SCAMMERS AND SHOULDN'T BE TRUSTED AT ALL! read more

This company has SCAM written all over it. Do not use their services under any circumstances. Definitely a bait and switch company. First, they sugar coat you and provide a quote that is too good to believe. Once they collect your deposit, which is a 50% of the original charge, they will go ahead and increase the price by 3000$ once you provide them with a final inventory just a couple of days ahead of your move. Their customer support agents are nasty and inflexible, especially Brandon Walker. After explaining my situation, I decided to go ahead and cancelled the job And went with Uhaul instead. I am still waiting to hear back from their so called manager. I wish I could get my deposit back. read more

unless you enjoy stress and being fked then go right ahead. nothing but lies, price changes and most of your stuff will arrive damaged! they also hold your stuff for a week or so which I don't understand because who moves and don't get their stuff right away?? We have spent SO much money replacing items that are still missing and nobody knows where. I'm surprised this company hasn't been sued. I don't recommend them at all! Rent yourself a U-Haul and do it yourself. it will save you thousands. read more

Be careful all I could say they do not stand behind there word just some brokers looking to make a buck! They send a cheapy company to move your stuff and charge many extra fees for everything that was included in the original contract. Be aware a move is stressful as is take this company if u want to add more stress. read more

Extremely hostile salesperson over the phone. All I did was call to get a quote and information and when he found out I was still shopping around he chastised me for my decision making and mocked me for not making the reservation and making the down payment. Unbelievable, I called back to let them know what happened and they weren't really planning on doing anything about it. I will never be using this moving service and I recommend you look elsewhere as there are higher quality companies that don't bait and switch you. read more

Hook and switch for sure. Offered us a deal to pack and deliver us across country for $14k. two days prior they said they never offered to pack us and wanted $29k to do the job. I know for a FACT what the sales rep said. Then the supposedly owner said he had AI audio that proved otherwise, but he could not share it. Please please please stay away from this company. read more

Everything about this service is a big scam. I used this service and the price increased 3 or 4 times before the move was completed. Don't waste your time or money with this group. Call a real moving company not a broker. Save yourself the headache and cost of using a third party. read more

High pressure sales, insults, and felt like I was buying a used car. Would not use them!

Worse F**king company ever!! Worse service ever! And they try to charge you even more! Even though you told them how much items you have!! Plus most of my stuff came broken!! This is the Worse moving company even dont waste your money and time with them read more

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I cannot recommend Titan Moving Group LLC. I hired Titan to coordinate my 80-year-old mother's move from Illinois to North Carolina. During the sales process, I was led to believe Titan would manage the move from beginning to end. What was never clearly explained was that Titan was acting only as a broker and that my mother's belongings would first be placed into storage before being transported to North Carolina. After the shipment was picked up, communication stopped. My calls and text messages went unanswered. The only communication I received came after I complained about the lack of updates. This move involved only 55 inventoried items, yet one tote was permanently lost, one valuable box was left behind at a previous location, four totes arrived without inventory tags, several totes were damaged, and multiple items were broken. The carrier has been communicating with me and working toward a resolution. Titan, the company I hired and trusted, has remained completely absent. If you're considering Titan Moving Group, make sure you fully understand that you're hiring a broker and ask detailed questions about how your belongings will be handled and who will be responsible if problems arise. read more

The man I spoke to over the phone was so nasty. I said several times from the very beginning of our call that I was just starting the process of price shopping and didn't want to lock in anything until I nailed down a move date and he pressed and pressed and pressed me to book right then and there and when I very kindly reminded him once again that I was still just shopping around, he hung up on me. If this is the level of customer service I get on our FIRST phone call, I am running for the hills and not looking back. read more

Absolute garbage. Was qouted 3500 and ened up paying 7000 the day of the move. They low ball the qout then double with with add ons. Use at your own risk. Deland FL to citronelle Al. Taking advantage of 67 urar old women. read more

DO NOT USE THEM FOR YOUR MOVE. This company's fees are not only overpriced as compared to other moving companies in the area, the customer service is absolutely horrible, which added unnecessary stress to an already stressful time in my life. I would give them a negative star rating if I could. Strongly recommend you find someone else for your move. And based on other recent reviews I see here, I see my experience was not uncommon. read more

DON'T EVER EVER USE TITAN!!! THEY ARE JUST A BROKER COMPANY..... they will sweet talk you first with the first person... then 2 weeks later, when it's past your time to ask for your money back, another person will call and say you need more space and charge you more... then the day of the move they send a 3rd party mover (they do not have their own trucks like in the video) and the movers tell you you need more room as well and charge you more!!! When the movers dropped our stuff off, there were things broken, missing and not put together correctly!!! Avoid Titan at all costs!!! read more

I provided them a detailed list of items in our home. 99 items. They estimated the space i would need and gave me a price. That space was less than HALF of what we needed. $7000 for half my items. And it wasnt like " theres some beds" no it was "theres a king bed, frame, headboard, box spring and footboard" type of description for each and every item. Definitely specific enough to get a correct estimate for the size of these items. Additionally they did not advise of things like $750 for bulk item moving fees (though they were fully aware of the items being moved), they didnt inform me of additional feeds that the moving company they employ (an additional $1000 in packing fees) also flat out told me a second delivery location would be free. Lie. An additional $750 for that. They also lied to me about the pick up date, so we prepped for the day they told us which resulted in us not having any food in our home because we cleared it out, ready for pick up. So far, our $7000 "estimate " and somehow turned into upwards of $10,000, we still haven't finished paying (because we're waiting on drop off) AND literaly more than half of our stuff is still at our old home. Also, the movers themselves literally THREW anything on the floor that happened to be on the furnature. They broke a collectable item that was on my nightstand. Found it cracked and launched across the room upside down on the floor. Would never ever use this company again. read more

Horrible experience, they did NO work!!! Cancelled the move because they re-quoted with my fiance instead of talking to me and added an extra $10,000 dollars! Coerced her into signing a new contract without my approval! They offered to give me $1000 dollars refund out of the $6600 they got as a down payment! MARK, Chloe, and Nate thank you again for robbing me and a horrible experience. Please do research and dont use TITAN, they will robb you blind. NO WORK WAS PERFORMED THEY DID NOTHING FOR $5600 DOLLARS read more

Terrible customer service, communication, worst ever company to deal with. We were planning a move to another state and very specific concerns with freezers and animal mounts. Mitch Arvan assured us by paying the extra money for "Door to Door" our items would arrive with in 2 days. We were told to dry ice pack freezers. We did everything we were required to do - it still took 7 days for our load to arrive. No one would call back or give us information. Also, price went up from initial quote. we paid the expedited amount and still didn't get it. read more

they gave us a 3 day window to cancel our move.... bill of lading states that. chloe told us we could get some of our money back. They did nothing. she just transferred us to a manager who was nasty from the beginning of the conversation . It was all recorded and we will see you in court. Enjoy your THOUSANDS of dollars that you did absolutely nothing to earn. A bunch of scammers.. read more

military family here PCSing I had a terrible experience with this company I originally brought them down from $7000 to my final price which was $2505 I told them that it was gonna be a 3 to 4 bedroom move. Four days before the movers where supposed to get here, they called me to verify all the items and said that it was gonna be a $2300 up charge because they quoted me for a small studio move rather than a 3 to 4 bedroom move. I was so displeased I canceled it completely fully aware that I would be losing my $900 deposit. we ended up just doing it ourselves through U-Haul and it ended up saving us over $2500 read more

Make sure to add $1000 to estimate they give you, because they always have an excuse to charge more.

A horrible and shady company. The original booking was quoted $3,440 for a 1 bedroom apartment with an office , kitchen, bathroom and living room. I was okay with this quote and I laud a deposit of $19000. I had a second call and it went up $1,000 I wasn't happy but I agreed to it . I was trying to move from PA to MO. Only 2 days before the moving window we get a call saying that they will be there within 2 days . Awesome ! or so we thought, they call the next day and say they are actually coming TOMORROW with a time frame So we prepare as such and wait . Then a few hours later the same day Titan calls saying the Truck broke down and they wont actually be there... and they will try to have it on the day we were originally given. No time frame was given for the new window and we had to call titan ALL morning to get any updates on when the movers would be there. after trying to reach them for hours we get ahold of the driver for our move , working with Titan they where called express movers. The moving guy first shows up with the incorrect quote saying this isn't what they thought it would be . I quickly corrected him and he proceeded to quote us $5,000 on TOP of what we already planned to pay. we are looking at a $7,500 or so job for a small home , with already packed boxes and 1 mattress frame to dissemble. I scramble to get more money because I wasn't prepared then I was told they don't accept AMEX cards.. The same card I had been paying with the whole time for their services / deposit. After all the shenanigan's with them both I was fed up and told them to leave and I'm gonna be using a U- Hual and doing it myself. I asked very little of Titan and Express ; they both failed us. DO NOT use these companies and do your research . Don't fall for the sales tactics like I did they can be very convincing ! I will be trying to get my deposit back from these scammers. read more

RUN AS FAST AS YOU CAN FROM HIRING THIS COMPANY TO DO ANY AND I MEAN ANY MOVING JOB!!! First the moving truck that was sent to my home, consisted of one man, who man handled my belongings, when asked if he was going to get any assistance, his response was "I called, but I don't have time to wait". Therefore, the damages that were sustained to my Bed, Lamp, and FINE LEATHER SECTIONAL COUCH, could have been avoided. Secondly, I was told that the company would come prepared to box my two T.V.'s as well as wrap my Leather Sectional Couch, this did not occur, due to the several rub marks and rips in the fabric. The movers also placed heavy objects on my Leather Couch for the duration of the move (two weeks due to the truck breaking down) because the cushions are now permanently damaged AND DISFIGURED. The Dispatcher actually had the nerve to say that the cushions would recoil, well he was wrong. They also damaged my TEMPUR-PEDIC BED, the driver handled it so harshly, and that the motor in the base of the bed, no-longer works. I was told by Mr. Moore, the co-owner that this was considered a piggy back move ( where they make several pickups going to same area such as to the Southern or Northern states) he stated that my things would be placed in POD, so to speak and kept separate after the weight was obtained. Well that was only in theory because, I ended up with someone's box as well as missing two of my own. The Greatest Blow occurred when I was told that my shipment was Double the Weight, which meant more money, a lot more money. No one provided me with any Weight Tickets at the beginning or the end to substantiate that claim. I was in Constant contact with Johnathan, the operations manager. He kept encouraging me to go with the flow to get my things delivered and stated he would help me regarding the Weight tickets and any subsequent claims. I have not heard from Johnathan since my last call to him in January. When I requested a re-weight, which I was told was my legal right to do so, I was THREATEN by the Dispatcher with Additional FEES and an UNKNOWN DELIVERY DATE. The Dispatcher also THREATEN to withhold the claim form from me, stating that because he gave me a "discount of $294.00" on the shipment that I never saw the initial and final weight on, that I did not deserve to submit a claim, as if my precious belongings could be reduced to $294.00. Titan tooted a five Star rating and then contracted my shipment to a company that is not accredited by the BBB and has a F rating. When I reached out to Titan via a personal email to Mr. Phil Moore (Co- Owner) he never responded, My complaint was passed on to Kristen, the head of his customer service department. He made a point of emailing me personally when I decided to ship with his company; however, he demonstrated little concerned when his company failed in so many ways in delivering my goods safely. Kristen apologized profusely in her email and stated that she would help me file a claim on my missing and damaged items. When I stated that was the least that they could do and stated that the Better Business Bureau still needed to be notified to warn people, Titan moving group, stop returning my emails. Therefore, four months after my move, I am still waiting on my Weight tickets. DO YOURSELF A BIG FAVOR AND HIRE A COMPANY WITH THEIR OWN TRUCKS. What I listed above, does not touch the stress and pain of having my missing items delivered to someone else as well as the damages that have occurred to my furniture. L. McGee read more

Titan Moving Group handled my long distance move from Wisconsin to Maryland. They packed everything, the price was fair, and service was amazing. Mickey was great, very personable and professional. Eliminated much stress and headaches! I felt comfortable throughout the process and would definitely use them again. read more

Titan hired a moving company for me that raised the moving price to 3 times the estimate given by Titan. I was not told of the new charges until AFTER my belongings were loaded onto the truck (they are supposed to tell you before loading if they expect it to be significantly different). Although Kevin at Titan said he would help me to get the charges reduced, he ignored/blocked all of my emails and calls after that so I think he was part of the scam with the moving company. In the end I had to pay several thousand more for my move than I should have. read more

I put in a request for moving quotes and many companies reached out to me. I had literally just booked with a different company when Titan reached out to me. I spoke to Yousef on the phone for about an hour... he convinced me that Titan was a 5 star company with over 20 years in the business and that the other company was probably a scam due to their small $90 deposit fee. We went through a rough estimate of all my belongings and came up with a quote. I had told them I was moving a 3 bedroom house. He told me the name of the company coming to move me was "Sky Van Lines". It was at that point I realized I was dealing with a broker company. The day the movers came, they came with too small of a van and late at night. The man walked thru my house and told me my quote was wrong. He called up his "boss", complained about the situation, and scribbled down a new quote. I was in the middle of finishing packing and he rudely told me that I would be charged for a full pack job at the price of $2000! Mind you that I'm a single mom of 3 kids that was already scrambling to get finished with the help of a friend that came over in the middle of work. A good portion of my belongings were already in boxes. The house was just messy from me throwing things away.... I felt very backed into a corner and pressured to sign because I had no time to find a new company due to having just a few days to be out of the house. When I called Titan the next day, no one replayed and I did not get a response for a few days. The person that called was a lady , I don't remember her name, but she assured me that everything would be professional and done quickly and that Titan would be with me every step of the way... It was not... now I have been left dealing with "Sky Van Lines" and have not heard anything more from Titan. After this experience I don't believe their reviews are true customers. Definitely will never suggest this company to anyone. read more

Please Reconsider Hello All: I am writing this note after just having my things loaded onto a truck. I was bated by what appeared to be a great deal 1900 to ship my things from Maine to Denver, CO. I should have known there was going to be problems when the agent I was working with had "disagreements" with the company and abruptly left. He tried to take me with him, but I was just to settled in with Titan to go. Today, the movers get here and tell me that I was underquoted and that the manifest needed to be revised. They added an additional 149 QFT to the order which is almost 1,000. I hope that my things arrive in Denver ok. I was on a really tight budget and now dont really know where I am going to come up with the additional monies. But I will pray on it. read more

Complete crooks. Titan sent me my quote only to sub my move out to Better Rate Movers, which in the process of my move I find out was apparently out of business. Long story short, they added 1500 lbs of phantom weight to my total, which I proved to be fraudulent. Here I sit, with no recourse, scammed out of over $1000. Do not do business with these people. If I could give zero stars I would. Titan was zero help through the process. They got paid, I got scammed. read more