A terrible business. Requested the HOA documents from this company which manages my mothers…read morecondominium complex (Bay Landing of Westlake, Ohio). This after the management company announced that there had been recent multiple changes to the documents governing the condominium. Eric Peter Algotson, the owner of the management company refused to provide the documents unless a $50 fee was paid to him for them. He would however provide them for free via the internet. The problem is, my mother is 88 years of age, has no knowledge of how the internet works, no internet access and no device capable of accessing the internet, she is also on a fixed income. Rather than cooperating, helping and working with the residents who live in the condominium complex, like most management companies would, Algotson and his company responded with smug, offensive responses from the repeated requests we made for these documents. Algotson has still refused to provide them. In fact he went so far as to write that he "does not work for us" - meaning that he works for the association, not the residents.

Everything! The folks that have left poor reviews don't seem to understand that Custom Pros…read morebasically does what directed from the Association's Board and by-laws. I am on the board and they've been great to work with.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

John Harb from Howard Hanna has been an invaluable resource in the house buying process. My wife…read moreand I live out of state and John has been great to work with. He has been quick to respond to every change we have requested, and has adjusted our MLS search criteria several times to help us zero in on what we are looking for. Buying our house in Cleveland has been a slow process, and the sudden changes in the economy have added another obstacle to work through. John has been ideal from the start, always being available while giving us space. I would/will recommend John Harb and Howard Hanna to anyone looking to buy Cleveland.

My hb had an incredibly frustrating experience with this property company. Hired them to manage the…read moreproperty, and they took the money for an entire year .Despite numerous promises, there was zero profit, no results.It feels like they took advantage of the owner, collecting fees but providing absolutely no service in return. So regret ever trusting them and would strongly advise anyone to stay far away from this company. Avoid at all costs! DO YOUR FK JOB OR PAY BACK THE MONEY , WAYNE.

I usually don't leave reviews, but Allstar Property Management has gone above and beyond my…read moreexpectations. As an out-of-state investor, they even walked the home with me via livestream. They also found me fast placement, and I've been with them for two years now. As a tip, make sure you're using the right company name for your review. I had a little trouble differentiating them since Allstar Management and Allstar Property Management are both in the area. I've had problems with the other company, so I made sure to note that here.

Run ... just run from M2 Management. This is the poorest run company that I have ever dealt with…read more I moved into a beautiful condo community. Then they switched to this company and it was a disaster. Our property values have decreased. Nothing is maintained or updated. Phone calls and concerns are ignored.

I feel compelled to share my experiences with M2 Property Management, as our HOA has faced numerous…read morechallenges since hiring them. * Poor Communication: There is a severe lack of communication from M2. Email responses take far too long, and their communication portal within their app has never functioned properly. * Cost vs. Value: Our HOA pays M2 $22,800 annually for managing 108 homes with no amenities, which feels exorbitant given the level of service provided. * Questionable Practices: I was shocked to learn that M2 charged a homeowner $500 just to produce a letter confirming their account status for a sale. * Inaccurate Accounting: Many residents, including myself, have reported significant errors in monthly statements. For instance, I received a statement indicating I was $1,300 in arrears, while my dues are only $150/month, despite my consistent on-time payments. * Agent Conduct: The agent assigned to our account has a reputation for being unapproachable and often makes homeowners feel like adversaries rather than valued clients. * Concerns About Potential Ethics Issues: It is worth noting that the attorney representing our HOA is married to the attorney working for M2. This raises concerns about possible impropriety and lack of transparency. In summary, I cannot recommend M2 Property Management based on my experience. Our community deserves better service and accountability.

I lived at 4224 west 20th street in cleveland Ohio and it was the worst place I've ever lived in…read moremy life. Cockroaches, roaches and mice. A filthy place to live and high tech property management refused to do anything about it.

The High Tech Property Management team check all the boxes and have repeatedly EXCEEDED…read moreexpectations! They are responsive, professional, timely, and genuine. I'm over 50 and have dealt with quite a few property management teams and can say that the High Tech Property Management team led by Shonda is HANDS DOWN THE BEST. They don't just slap a band aide on a problem they fix the root of the problem. For example, I live in a 2 unit duplex and my AC stopped working in the dead of Florida Summer... it was hotter than Satan's sneakers in my apartment. Within 24 hours Shonda had a team onsite to get my AC functional. Then within 7 days the air handler and outdoor unit were replaced. THEN another 7 days later and they had all the vents cleaned. They went above and beyond (UNHEARD of these days). My fridge was leaking from the freezer and within 3 days a new one was delivered. All real estate should be protected this proactively. The grounds are immaculate with adorable landscaping, the pool is pristine, and my apartment is in great shape. BUT WAIT! There's MORE! They don't just take care of the property; they care about ME. During the AC outage I received phone calls and text messages from Shanda making sure I was doing good and keeping me in the loop. Also, in the last year and half we got hit by a couple hurricanes and (NO LIE) the High Tech Property Management team actually reached out to me just to make sure I was safe. I was so impressed and touched. They just do not disappoint. Their property management is High Tech but their principles are Old School.

I have a new property management named Zara. She has done a great job and a much needed improvement…read morefrom my previous manager. I will keep you updated if any changes occur. She has really done a good job answering my question or addressing issues as they occur. Thank you Zara . Good Job

worst management company ever dont call back or anything... my tub has been sitting on bricks and…read moreslabs of wood i was promised repairs that havent been done at all all sinks are leaking we cant even wash dishes or brush our teeth... a lot of the repairs i've been requesting have been well over a year... also michael drew left me and my kids without heat for over a week !!! we had no heat for thanksgiving!!! he refused to replace my furnace he instead has hired unlicensed workers to tamper with my furnace claims to fix it they been here for 3 days i was told by the worker they dont wanna spend the money to replace my furnace theyd rather not spend the money instead theyd rather have me and my kids freeze while they receive thousands in rent i requested to speak to the owner several times he avoids giving me that info at all cost... i was offered 3 heaters that is ail for a 5 bed room 3 floor single family house while we had a snow storm!!! they literally harass ppl for ratings because they have horrible reviews... i'm sure michael drew isnt the guys real name... he has refused me contact info for his supervisor and i had to find the owner of my property via google searches and tax information... im beyond tired