Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

I imagine many of you reading this are considering leasing an apartment with Integrity. If that's…read morethe case, I hope you will read this review to the end. I moved into this building in fall of 2021. My first year or so living here was very pleasant. Then, Integrity Realty took over the property and things very quickly took a turn for the worse. Among the ongoing issues I experienced were: -Laundry room not maintained in working order. Standing water and at times dead animals like chipmunks were left to fester. Repair requests dismissed or ignored. -Frequent interruption of water service with NO notice. Office staff unresponsive or (if reachable) outright rude. -One long stint in the spring of 2024 where the entire building was without water for multiple consecutive days. -Heat not turned on when temperatures began to drop in the winter and email/voicemail inquiries about when it would be turned on not answered. -Maintenance requests not handled promptly and follow up emails/voicemails to the office not returned. Yvette, Kia, and others in the leasing office were rude on the rare occasions that they picked up the phone. They would deflect responsibility and gaslight. -Front stairs to the building were broken and, again, work order marked complete without any work done or any communication. We were unable to use the front stairs and therefore the front door. The repair to the stairs themselves was not complete until almost 4 months later, and the surrounding wall was not repaired until late July. I contacted the City of Cleveland Heights about this one, believing it to be a hazard to our safety as residents in the event of a fire or other emergency. ****Finally, in April of this year, two men attempted to access my apartment without notice or permission while I was home with the door deadbolted. This went on for a period of a few minutes, interrupting a work call. It looked and sounded like they were trying to force the door, frustrated that the keys they had weren't opening it. I told them to leave. I contacted the office who denied knowledge of who the men were and how they obtained building and/or door keys, so I ended up calling the Cleveland Heights Police Department. A person from the office later got back to me and stated that they put two and two together and realized that these men were sent to the wrong building and were supposed to be clearing out and rehabbing an apartment (presumably an eviction) with the same apartment number in a DIFFERENT BUILDING NEARBY. This negligent mistake on the part of Integrity could have resulted in the loss or damage of my personal belongings had I not been home to intervene.**** Unfortunately, this happened ****second time**** with a different "vendor" coming to my door and trying to let themselves in with keys. That time was early in the morning, and I was just getting out of the shower. The door was once again deadbolted, so they were unable to get in. I asked them through the door, when I heard them trying to enter and failing due to the deadbolt, what was going on and they replied they were sent to rehab an apartment. I called the leasing office about this; my call was NOT ANSWERED AND NEVER RETURNED. I also called and emailed the Regional Director, who admitted during our phone conversation that the men were there to do an apartment cleanout and acknowledged the serious risk that my belongings could have been thrown out in a dumpster had I not been home to intercept. By this point, I was living in fear that this would continue to happen, and I was already stressed out by the existing issues with frequent water shutoffs and lack of maintenance. Since January of '25, I spoke multiple times with one Regional Director and emailed with another Regional Director, attempting to find solutions to my concerns. Even when they admitted that things were not going as they should be, no actual solutions were offered to me. My impression of Integrity is that they are all about collecting their money while actively dodging their responsibilities by avoiding phone and email communication, closing out maintenance requests with no action, and providing untrue or incomplete information. In my opinion and experience, they failed to uphold basic standards, norms, and common sense, leaving their tenants to just deal with it until they get around to it-- if they even answer the phone.

DO NOT MOVE HERE, No plumbing, No heat, electrical issues, MICE INFESTATION. Evette the property…read moremanager is rude, unreliable, and does not care about tenants. it's -6 degrees and my family has not had consistent heat since we moved here. The office consistently lies about fixing issues. Worst decision i've ever made. Save yourself the stress and don't waste 1,400$ living in these slum buildings. They should have a zero star option because 1 star is wayyyy too high

Terrible people running this company. They were very unprofessional. They spoke to us rudely,…read morelaughed at us, and talked down to us when we had a legitimate concern. Lindsey and Mike were extremely disrespectful. They even hung up on us. Stay away from this company. We only had one small issue and wanted clarification. We started by bringing the issue up in a polite, respectful way so that we didn't deserve this treatment from Mike and Lindsey. We can only imagine how they treat people that have bigger concerns.

Be careful renting from Reilly. There properties look good but tend to have serious underlying…read moreinfrastructure problems. I will not get into details, but, after being s tenant for several years, the ceiling in MBR collapsed in a storm. When I expressed safety concerns to a principal who came to my home and banged on the door in an intoxicated state in the middle of the night, I was verbally threatened and seemingly almost physically harmed. My young son witnessed this and developed severe anxiety. They proceeded to handle everything that followed in the least ethical ways possible. I would never rent from them. They also charge above market and their promised regular proactive maintenance is a total sham I am happy to share texts and a police report that fully support my story

Great customer service, easy to work with, professional staff. They managed several rental…read moreproperties and increased my portfolio. Highly recommend!

I don't typically write YELP reviews, but Ohio Rental Managers does not live up to what they…read moreadvertise. Staff was unprofessional and rude. I paid $75 each for 2 leases and 1 rent increase. In the end, I had to write my own leases because they would not make my requested adjustments. The lease increase was posted on front door exposing all my tenants information. I removed then notice and personally made changes and personally handed to tenant. Then same afternoon, I called Ohio Rental Managers and the recording stated that their phone number was disconnected. When I was finally able to make contact thru the building management company, they made me feel that I was in the wrong---no notification of them changing phone messaging and/or phones being temporarily interrupted. Also, when I requested a plumber, they sent someone out and charged me $289. I thought that was okay, the plumber supposedly fixed the the shower head and looked at a pipe. Three weeks later, I called them back, as my tenant said there was hardly no water pressure from the shower head. When I called Ohio Rental Managers, they told me that it would cost me another $379, regardless of the problem. As it turns out, their plumber had screwed the shower head too tight and cracked the washer causing low pressure. I lost all trust after that. I finally discontinued services after 6 months. They first insisted on mailing my property keys to me. Finally after going back and forth they agreed to put keys in lock box on the door of office. Horrible experience. I feel I wasted a thousand dollars.

I spent a long time looking for buyers agents when I moved to the Cleveland area. In the end,…read moreLindsay was the only agent on the list. She not only met my expectations but she far exceeded them. Lindsay's a pleasure to work with, and goes above and beyond for her clients. She knows a lot about the market and has a ton of experience. Lindsay does a great job of speaking her mind while being respectful of all of those around her. I wouldn't hesitate to recommend her to anyone, and though I don't expect to be in the market again for some time, Lindsay would be my first call.

When I started my search I wasn't sure I needed a realtor, because I already had an idea where I…read morewanted to buy. Since it was my first home purchase, I did a Yelp search and found Lindsay. I'm so happy that I did! Lindsay was extremely responsive, knowledgeable about the process, and handled all the logistics flawlessly. It was incredibly helpful to use her preferred network of mortgage brokers and title agents who worked together seamlessly and ensured I always had everything completed on time. Anytime I had a question or an issue came up, Lindsey dove in and tackled it! She even sent a great list of helpful tips the day I moved in, and some great places to visit in my new neighborhood. By the end she felt like a friend and I would recommend her without any hesitation to all my friends and family! Thank you Lindsay, I love my new home!

Jehan was polite and curteous, good communication. He answered my questions and was flexible on…read moretime, walked me through the process.

Panning out to be slum lords. They don't answer their phones or respond to emails. Have no…read moreinterest in responding to maintenance requests. Set many appointments that they don't show up to with no explanation.

My hb had an incredibly frustrating experience with this property company. Hired them to manage the…read moreproperty, and they took the money for an entire year .Despite numerous promises, there was zero profit, no results.It feels like they took advantage of the owner, collecting fees but providing absolutely no service in return. So regret ever trusting them and would strongly advise anyone to stay far away from this company. Avoid at all costs! DO YOUR FK JOB OR PAY BACK THE MONEY , WAYNE.

I usually don't leave reviews, but Allstar Property Management has gone above and beyond my…read moreexpectations. As an out-of-state investor, they even walked the home with me via livestream. They also found me fast placement, and I've been with them for two years now. As a tip, make sure you're using the right company name for your review. I had a little trouble differentiating them since Allstar Management and Allstar Property Management are both in the area. I've had problems with the other company, so I made sure to note that here.

Geoffrey is an outstanding Realtor! He represented me in…read morebuying a home in Cleveland Heights while I was living out of state...the process could have been a nightmare but because of Geoffrey's patients and professionalism throughout, it was a smooth transition. He was always available to help and advise me with my questions and concerns. I would do business with Geoffrey Hoffman again in a heartbeat. I would also recommend him to anyone who is looking for an honest and informed realtor to assist them in their home buying and selling needs. Thank you again Geoff!!

From the owner: Geoff specializes in the listing, marketing and sale of your home and also with buyer…read morerepresentation. Combining my previous construction experience with being a trained Residential Construction Certified agent you can be confident I have the superpowers to help you understand houses. Methods of construction have changed drastically over the past 100 years and it's important to understand the differences, especially if you're considering renovating or while preparing your home for sale. As a Certified New Home Specialist I help Developers and Builders market their new homes to the widest and best audience. I also help walk Buyers through every step of buying a brand-new home and help you make the best decisions for your needs. Historic Homes - From the McBride Home on Norfolk Rd in Cleveland Heights to the Case Family Farmhouse in Lyndhurst to the Landmark Van Sweringen Demonstration Home on Parkland in Shaker Heights to a Howell and Thomas designed Tudor Revival on Fairmount Blvd... I sell historic homes, new homes, and everything in between. Residential Relocation Specialist Quality Service Award OAR President's Sales Club National Sales Excellence Ranked Top 5% by Cleveland Magazine Just call Geoff for all of your real estate needs!

Lived there for 2.5 years. The beginning was okay, and then it just went downhill. First, they took…read moreaway guest parking and over sold the parking lot. I had a drip in my shower that maintenance said would be too hard to fix, so it dripped for the last 6 months I was there. I didn't pay for water, so that was on them. Also, the elevator was broken for months last winter. The final straw that made me move was the front door was broken and anyone could simply walk in. I moved out before it was fixed, so there's no telling how long it took or if it was ever fixed. Then, when I moved out they slapped me with a bunch of BS fees. If you live there, READ YOUR LEASE CAREFULLY. If you're thinking about moving here, there are plenty of apartments in the area. I'm giving it 1 star because the rent was cheap (although it was raised every year) and the maintenance staff was really nice.

I rented from Capital Properties Management at The Shaker Park East Apartments. I lived there for 4…read moreyears and it was the best apartment I have ever lived in. It is also one of the few buildings in the Shaker Square area that has central air conditioning. The building is safe, clean and well maintained. There is a maintenance person assigned to the building Monday thru Friday during normal business hours. Service requests are generally completed within 24 hours. The parking garage is secure and there are security cameras in all the common areas and overlooking the garage entry doors. The staff at Capital Properties Management is very good too. A few years ago a main water pipe broke on the building grounds. The building was without water for most of the day. When it was repaired, a maintenance person from Capital Properties went to every unit in the building making sure each tenant had running water and working toilets, staying well past 9:00pm on a friday night.