Terrible people running this company. They were very unprofessional. They spoke to us rudely, laughed at us, and talked down to us when we had a legitimate concern. Lindsey and Mike were extremely disrespectful. They even hung up on us. Stay away from this company. We only had one small issue and wanted clarification. We started by bringing the issue up in a polite, respectful way so that we didn't deserve this treatment from Mike and Lindsey. We can only imagine how they treat people that have bigger concerns. read more

Be careful renting from Reilly. There properties look good but tend to have serious underlying infrastructure problems. I will not get into details, but, after being s tenant for several years, the ceiling in MBR collapsed in a storm. When I expressed safety concerns to a principal who came to my home and banged on the door in an intoxicated state in the middle of the night, I was verbally threatened and seemingly almost physically harmed. My young son witnessed this and developed severe anxiety. They proceeded to handle everything that followed in the least ethical ways possible. I would never rent from them. They also charge above market and their promised regular proactive maintenance is a total sham I am happy to share texts and a police report that fully support my story read more

Oh Reilly!! First let me tell you that a 2 star rating is NOT a negative rating. Its neutral. Lets face it, you guys deserve a negative 1. So, we stayed in a Reilly property after our house burned down. This was in May. Its been a non stop nightmare since. Lets start with the house. It was a cute house, a lot of natural light and very old fashion (like CLE HTS should be) it did come fully furnished, which was a plus because we lost most of our things in the house fire. The furnishings were items you can purchase at a goodwill store. Which is fine, I repurpose items from goodwill all of the time. However, there are some things that shouldn't be purchased used. Like used beds. Each room had a double bed in it. My husband and I decided to move one bed to the master room so we could have a bigger space to sleep. We ultimately had to purchase a few memory foam pillow toppers because after 2 or 3 nights of the springs stabbing us in the back and an emergency room trip to push my hips back into place. The beds weren't suitable to sleep on. But, we made due. The bathroom was awkward, again no surprise given the age of the house. It was clean and fully stocked with towels and even toilet paper. Now, the Reillys charged my insurance company $300 to put up a fence. Mind you, this was chicken wire. Not suitable for our then 4 dogs. The entire backyard was gravel. Making it hard for my elderly dogs to run and enjoy being out of the hotel room we were originally in. Travis, who is one of the employees through Reilly was awesome! Very easy to work with and quite the talented painter. I wish I could say the same about everyone else. A few of the employees would sneak into our backyard and stare through the dining room window. Others kicked my small corgi because she was barking. One day after I had wrote my first 3 star review on yelp. The owner of the company called me freaking out and threatened me. So, I hung up the phone and a few minutes later, he came pounding on the front door screaming. So, my husband came home and we went to the police department and filed a report. After that, we didn't feel safe in the house. So, our insurance company paid them around 6k and we left and moved into a hotel. Yes, our insurance company paid the remainder of our lease and we moved. Since then its been a legitimate nightmare. They decided to keep 1k of our security deposit for "cleaning" and over usage of the utilities. We were only there 3 weeks. So, on top of the 6k, my insurance company paid them, them also leasing out the house to another person during this time AND an additional 1k they stole from my security deposit. We finally got a check back for a little over 1300$ I contacted the BBB and provided them and Reilly video proof of the house CLEAN! Then they provided me 3 pictures of some onions that were left in the fridge and spots in the sink and said that was 1k worth of cleaning work for them. Beware of these people. They'll cheat you on any level, especially when you're at your lowest. I wouldn't recommend this company at all. This isn't the first time something like this has happened. Do your research! Be smart! Not only am I tired of these people. But, so is the city of Cleveland heights. Its super sad when multiple members of city council tell you that when you bring up the Reillys name. Now, theyre going to respond to this and say. I trashed the place and that their attorney is on stand by. Yada yada yada. Don't care! I hate bullies and won't be bullied for writing my experiences with ANY company. I won't be intimidated and I won't just sit back and let these people hurt other people. Good day! read more

I was in town for an app't at the Cleveland Clinic, with my son and his honey. Fiona was sooooo welcoming! The house was incredibly perfect for all of us - so charming, so comfortable, a great quiet neighborhood, all the amenities we could ask for. So grateful for such a wonderful experience! read more

Excellent job in painting the trim of my house. Respectful and kind workers. On time. Would use them again

I currently rent a property from Reilly Painting and Contracting. When we moved into the property it was dirty and there were a number of maintenance issues that required attention. It took 2 months for them to make the minor repairs to the property. We were constantly trying to get an updated timeframe for repairs and were told countless times that someone was coming to work at the house only for nobody to show up. Renting from these guys has been an unsatisfactory and frustrating experience and I would not recommend it to anyone. I would take the two prior reviews of the business with a grain of salt. read more

I rented a home for the weekend from the professionals at Reilly Properties, and was blown away by their exceptional service! The beautiful rental was reasonably priced, and the Reilly team was readily available to answer all of my questions. The home was clean and well-appointed - exactly as advertised! They made the transaction easy and were a pleasure to do business with throughout every step of service. I would highly recommend Reilly Properties to anyone looking for a home away from home in Cleveland or the surrounding areas! read more

I am no longer providing any review or rating of any kind for Reilly Painting & Contracting. I would remove my previous review if possible. I have no comment on this business or its services. The 1 star is not indicative of my opinion one way or the other. It simply indicates that I am attempting to retract my previous review and cannot. read more

Response from company (Brooke R.) is not true. Only truth is that owner of company came to my house...the one he painted. If trying to enforce a warranty for painting services (house peeling less than 2 years after paint job), is going on a "rampage"....guilty as charged; however, I do not think that is a "rampage." Just informing people as to what they can expect if they hire this company. Also, please review the BBB site before hiring this company to do work on your house. read more

My experience with Reilly Painting and Contracting and the owners Mike and Fiona Reilly was horrendous at best. I am currently working in the medical field and due to unforeseen circumstances in January, I needed to move into a new place to finish up my last semester in school. A friend of a friend told me about a house in Cleveland Heights that was looking for another roommate and they'd allow me to do a six month lease, which was all I was looking for. Upon visiting the house, I met Brook Reilly, son of Mike and Fiona Reilly. He was a tenant in the house, but also worked for Reilly Painting and Contracting, and presumably took on the role of landlord in some situations. Brook definitely came off as narcissistic and dense, but I figured six months wouldn't be a big deal as long as a kept to myself. Before signing the lease, I was told that there would only be four roommates, and to my surprise someone else was moved in by the time my move-in date rolled around. That made five roommates total, three males and two females. I was also told that the females would have the second floor bathroom and the males would share the third floor bathroom - also a lie. The second floor bathroom was shared amongst two males, the other female, and myself. The third floor bathroom was only used by Brook. When I moved in, the room I was taking was a mess. The floor was filthy, the walls were marked and scattered with nails, my door didn't close, and I did not have blinds on my windows as promised. None of these issues were ever fixed. When I told them about my door, they offered to pick me up a door stop from the office. The house and property was deemed non-smoking per the lease, but three of the five tenants smoked daily, including Brook Reilly. Brook also possessed and used illegal substances on the property frequently, and he also admitted that other Reilly Painting and Contracting employees did the drugs also. At one point, he even asked me if I had or could get anything - referring to prescription medications. Finally, one night when it got completely out of hand, I decided to leave the house and break my lease because I did not want the selfish acts of the other tenants interfering with my future. After informing Brook that I was leaving, Mike Reilly contacted me and gave me the "he's my son, I believe him" spiel, but he also agreed to work with me and get me out of my lease. Well, here's another surprise, he didn't help me at all. Actually, once I hung up the phone I never heard from him again. Instead, after not replying to my letter confirming my lease termination for over a month, Fiona Reilly sends me an email asking for my July rent. I am infuriated with how Mike and Fiona Reilly treated this situation. Yes, I did break my lease, but for reasons that could harm my future. Unfortunately, my parents don't own a family business so I can't ride on the coattails of their success and live irresponsibly with no regards for others. Instead, I am building my own successful future, and surely putting these ignorant, unprofessionals behind me. read more