This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

A terrible business. Requested the HOA documents from this company which manages my mothers…read morecondominium complex (Bay Landing of Westlake, Ohio). This after the management company announced that there had been recent multiple changes to the documents governing the condominium. Eric Peter Algotson, the owner of the management company refused to provide the documents unless a $50 fee was paid to him for them. He would however provide them for free via the internet. The problem is, my mother is 88 years of age, has no knowledge of how the internet works, no internet access and no device capable of accessing the internet, she is also on a fixed income. Rather than cooperating, helping and working with the residents who live in the condominium complex, like most management companies would, Algotson and his company responded with smug, offensive responses from the repeated requests we made for these documents. Algotson has still refused to provide them. In fact he went so far as to write that he "does not work for us" - meaning that he works for the association, not the residents.

Everything! The folks that have left poor reviews don't seem to understand that Custom Pros…read morebasically does what directed from the Association's Board and by-laws. I am on the board and they've been great to work with.

Run ... just run from M2 Management. This is the poorest run company that I have ever dealt with…read more I moved into a beautiful condo community. Then they switched to this company and it was a disaster. Our property values have decreased. Nothing is maintained or updated. Phone calls and concerns are ignored.

I feel compelled to share my experiences with M2 Property Management, as our HOA has faced numerous…read morechallenges since hiring them. * Poor Communication: There is a severe lack of communication from M2. Email responses take far too long, and their communication portal within their app has never functioned properly. * Cost vs. Value: Our HOA pays M2 $22,800 annually for managing 108 homes with no amenities, which feels exorbitant given the level of service provided. * Questionable Practices: I was shocked to learn that M2 charged a homeowner $500 just to produce a letter confirming their account status for a sale. * Inaccurate Accounting: Many residents, including myself, have reported significant errors in monthly statements. For instance, I received a statement indicating I was $1,300 in arrears, while my dues are only $150/month, despite my consistent on-time payments. * Agent Conduct: The agent assigned to our account has a reputation for being unapproachable and often makes homeowners feel like adversaries rather than valued clients. * Concerns About Potential Ethics Issues: It is worth noting that the attorney representing our HOA is married to the attorney working for M2. This raises concerns about possible impropriety and lack of transparency. In summary, I cannot recommend M2 Property Management based on my experience. Our community deserves better service and accountability.

If I could give 0 stars I would. This "management" group is…read morean absolute JOKE for the tenants living under this HOA. DO NOT MOVE INTO WOODCROFT GLENN IN NORTH ROYALTON. I have lived here for almost 4 years and every day I search how to get out of this negligent HOA. 1. The president Alison is unresponsive and brash. I have messaged her since JANUARY about the main sewer line of my condo being clogged and backing up not only my place but my neighbors. Along with my leaking roof that I have been waiting for over a month to get fixed! Instead, they have sketchy looking men walking around with clip boards worrying about the shutters. I think she forgets that she is supposed to serve the people that live in her HOA. 3. No accommodations besides a teenager in a Skid Steer "plowing" driveways. No salt, no shoveling sidewalks. You're lucky if you can get out of the development. No pool. 2. They put in speed bumps so high the under carriage of multiple vehicles have been damaged, completely ruining one entrance to the development. 3. The development has lazy dog owners who leave their pet waste everywhere, HOA never says anything. My dog has gotten sick multiple times. NOONE STOPS AT THE STOP SIGNS = UNSAFE. NO SIDEWALKS! STAY AWAY FROM THIS JOKE OF AN HOA.

I have a new property management named Zara. She has done a great job and a much needed improvement…read morefrom my previous manager. I will keep you updated if any changes occur. She has really done a good job answering my question or addressing issues as they occur. Thank you Zara . Good Job

worst management company ever dont call back or anything... my tub has been sitting on bricks and…read moreslabs of wood i was promised repairs that havent been done at all all sinks are leaking we cant even wash dishes or brush our teeth... a lot of the repairs i've been requesting have been well over a year... also michael drew left me and my kids without heat for over a week !!! we had no heat for thanksgiving!!! he refused to replace my furnace he instead has hired unlicensed workers to tamper with my furnace claims to fix it they been here for 3 days i was told by the worker they dont wanna spend the money to replace my furnace theyd rather not spend the money instead theyd rather have me and my kids freeze while they receive thousands in rent i requested to speak to the owner several times he avoids giving me that info at all cost... i was offered 3 heaters that is ail for a 5 bed room 3 floor single family house while we had a snow storm!!! they literally harass ppl for ratings because they have horrible reviews... i'm sure michael drew isnt the guys real name... he has refused me contact info for his supervisor and i had to find the owner of my property via google searches and tax information... im beyond tired

I spent a long time looking for buyers agents when I moved to the Cleveland area. In the end,…read moreLindsay was the only agent on the list. She not only met my expectations but she far exceeded them. Lindsay's a pleasure to work with, and goes above and beyond for her clients. She knows a lot about the market and has a ton of experience. Lindsay does a great job of speaking her mind while being respectful of all of those around her. I wouldn't hesitate to recommend her to anyone, and though I don't expect to be in the market again for some time, Lindsay would be my first call.

When I started my search I wasn't sure I needed a realtor, because I already had an idea where I…read morewanted to buy. Since it was my first home purchase, I did a Yelp search and found Lindsay. I'm so happy that I did! Lindsay was extremely responsive, knowledgeable about the process, and handled all the logistics flawlessly. It was incredibly helpful to use her preferred network of mortgage brokers and title agents who worked together seamlessly and ensured I always had everything completed on time. Anytime I had a question or an issue came up, Lindsey dove in and tackled it! She even sent a great list of helpful tips the day I moved in, and some great places to visit in my new neighborhood. By the end she felt like a friend and I would recommend her without any hesitation to all my friends and family! Thank you Lindsay, I love my new home!