Very poor customer service. I emailed them to turn on my sprinklers, and they responded the same…read moreday. I replied within two hours to schedule the service, but never received a response. I followed up again two days later with no response, then again four days later with still no response. Now it has been seven days without any communication. Very disappointing experience.

Fantastic owner who knows exactly what he is doing. Extremely professional and detail oriented…read more Great pricing for high quality work.

Very responsive and clear with answers. Had great experiences this far, especially with a recent…read moreservice call from Malachi who solved an issue that caused "chattering." He was timely, knowledgeable and professional. Highly recommend.

If you have an issue with something they did they go all snowflake and cancel you instead of…read morediscussing so it doesn't happen again. In this case during winterization they turned on a sprinkler program I wasn't using and I was unaware until way into the next summer when I was getting very high water bills because everything was being watered twice a day. In addition they're on the pricey side so overall I'm happy moving on.

We had a tree fall on our house in the recent storm. The quote and scheduling process was quick…read more Mark and his team did an excellent job safely removing the tree from our house without causing additional damage and took down the rest of the tree no problem while very close to a power line and our neighbors house! Also very reasonably priced, they did not try to gouge us for "emergency" removal like a couple other companies I got quotes from. They have 5 stars for a reason! Thanks Mark and team!

Mark knows his stuff. Out of all the quotes that I received, Mark's quote was was right down the…read moremiddle. On top of that, it was clear that he knew about trees and what he was doing - he has great experience. When the team came out they did a great job cleaning up the trees. We had them trim a tree as well as completely take out a dead tree. The work on both trees was excellent, quick, and clean. If we ever have to do tree work in the future, Mark will be our first call.

Would not recommend this company. After not showing during the scheduled time and then not getting…read morea call until 1.5 hours after the latest time they were supposed to be here, I was told I would get a call the next morning to reschedule. I then had to call them and they clearly did not care at all and said they could "put me on the list" if there was a cancellation. No apology. Nothing. Will not be calling this company again.

Would not recommend this company for winterization of system- after they damaged our system to the…read moretune of $400 and we brought the issue to their attention when our system would no longer work after they serviced it, the owner/manager would not admit that they caused the issue and did not seem to care at all, did not offer to make things right, and despite us being customers of several years for same service, failed to act on the issue at all. We will never recommend them and will never allow them near irrigation systems again- very disappointing with the way this owner manager handled this. I hope others don't have to experience what we did.

I cannot say enough good things about our experience with Terry. He was contracted out through…read moreLowe's, and I'm so glad he was because I will rehire him for any future flooring needs we have. He was so kind, prompt, and professional. He helped walk us through what his process looks like and how different methods would look upon being finished. Our floors came out way better than we could have ever imagined. THANK YOU so much, Terry, for making our first home renovation project as easy and enjoyable as possible!

We hired The Brown Guys from Prime irrigation and lawn services to build a 48 ft retaining wall and…read moreit was completed in on day, and done perfectly. The workers and designers were amiable and knew what they were doing. We couldn't be happier and recommend highly. Call them for a quote if they are competitive, or lower than your other quotes then hire them immediately, you'll be happy you did.

You can't go wrong with these guys - they've got a solution for anything that comes up. Courteous…read moreand friendly - they know what they're doing!!

Easy to work with. Hard working crew. Steady work pace. Equipment top notch. Safety measures among…read morework crew no matter the position. Total respect for our property.

After the wind storm we had called a tree service we had used before. He was too busy with the…read morestorm damage so he recommended us to call Able tree service. So we did. One of their men came out to look at the tree on our house. They said they could do the job but gave us no estimate. This maybe partly our fault because we were just grateful to get someone to come out after the storm because we knew other people were in need of tree services too. They came after 2days which was fine because the tree did not penetrate through our metal roof. Thank goodness for that. So the crane came but had to wait for the crew to show up . It did take almost all day to do the job. There was no bill that day. About a week later we received a bill of $30,000 plus for the work. It was One tree! My husband called because we thought it was a mistake. They said they could adjust it so now only$26,000 for the job. Our insurance gave us a check for all the work that was needed to be done other than the tree. We had to pay out of pocket a few thousand dollars to have the other things done. The tree company did not remove the tree or do a good job cleaning up. So if you use Able make sure you get in writing what they are going to do for you and the cost. I wish we knew more of what to do in this type of emergency.

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Charged $250 and were unable to fix the problem. Had to call another company to fix the issue.read more